2013 FORD ESCAPE Complaints

My 2013 Ford Escape had safety recall 22S43 (NHTSA 22V413000) completed by a Ford dealer in January 2023. That recall was supposed to fix a defect in which the shift cable bushing can detach from the transmission, potentially allowing the transmission to remain in gear even when the shifter shows “Park.” After the recall repair, the same issue has occurred again — the bushing has disconnected from the transmission lever, creating the same roll-away risk that the recall was intended to correct. When this happens, the gear selector shows “Park,” but the vehicle can still move. Ford Motor Company Customer Service told me that because more than 12 months or 12,000 miles have passed since the recall repair, they will not cover it again. However, this is the same safety defect reoccurring after the recall remedy. It appears that the recall repair did not permanently correct the problem, and the part may still be defective or the cable end may have worn prematurely. I am submitting this report because the defect has returned after the recall was supposedly completed, and I believe other owners may also experience repeat failures that pose a roll-away safety risk.

Rear view camera going out or showing image upside down. Started approximately beginning of September and has been ongoing since.

Component: Engine and Engine Cooling: Cooling System (Thermostat Housing / Water Outlet) What happened: My 2013 Ford Escape developed a fast coolant leak from the thermostat housing/water outlet. Coolant drains quickly and the engine overheats within minutes. The engine has overheated twice while driving on the highway, which created a dangerous situation. This matches the overheating and coolant loss problems covered under Ford recalls 17S09 and 18S07, but my VIN is not included. How often: The leak happens continuously while driving. Coolant loss occurs rapidly and overheating follows if coolant isn’t refilled. Injuries/fires/crashes: No. The engine overheated twice on the highway, but I was able to pull over safely each time. Inspected or repaired: Yes. A mechanic diagnosed a coolant leak from the thermostat housing. Ford replaced the water pump and gasket in 2015 for a similar leak. Concern: Recurring safety issue identical to known Ford cooling system recalls. Requesting investigation or recall expansion for Escapes with fast coolant leaks and overheating.

In many words the wires are all mess up the AC buttons off it puts on the air and back wipes and the coolant system keep lossing coolant it smell the wiring have too it twice to where my extender warrant told me to they too 200 hund. For deductible and Labor 641.00 twice and the card is still with electric problems I m a senior citizen on SSI take care of two boys 5 and 8 alone with no help and thas the only means of transportation scare all the time that wires going catch on firer firestone tool my money and wasn't a n le to fix they told it was a recall on my car but why would they do that knowing that .I got really miess over Noow yal hot these vehicles out and only I pay carrots every month fateful and im driving a lemon I dont want to go to press cause don't see it in my heart something has to be don cause yal manufacturers these ford just want to be safe when me and boys are driven and not for the car catch on fire .please help been to rode in a vehicle thas no good cause I don't know what to do ty

The contact owns 2013 Ford Escape. The contact stated while driving 25 - 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as indented. An independent mechanic was contacted. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The engine was replaced once; however, the failure persisted. The contact related the failure to NHTSA Campaign Number:13V583000 (ENGINE); however, the VIN was not included in the recall. The manufacturer was notified of failure but offered no assistance. The failure mileage was 167,294.

My engine leaks coolant and there is a recall for my car make and from the same year but my car is not included in the recall and it is a known issue with ford. They should expand the recall to more cars if they know it is an issue and a safety concern.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to return to normal operation. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

The interior back door panels on both rear doors at the bottom corner gets hung in the on molding of the car body and prevents you from being able to get out of the car.

My 2013 Ford Escape, bought in September 2022 with a new engine, has been problematic. It initially worked well but lost transmission power less than a year later. I managed to drive it home, but it hasn't worked since. Two repair shops confirmed a needed new transmission, costing $6,000, and found metal shavings in the fluid. There were no warning signs before the failure. Before the transmission issue, the car needed repairs for a significant oil leak. I haven't driven it for two years due to high repair costs, yet I pay $500 monthly, causing financial strain. The dealership advised against a warranty, saying the new engine's warranty would cover issues for three years. I declined the warranty, but when the transmission failed, the dealership refused coverage, reflecting poorly on their practices. Similar complaints from other owners suggest a systemic issue, possibly warranting a recall. The lack of warning signs indicates a design or manufacturing flaw. This situation has caused financial hardship and inconvenience, turning the promise of a reliable vehicle into a nightmare. I pay $500 monthly for a non-functional car, money that could be used elsewhere. The dealership's refusal to honor the warranty feels like a betrayal, prioritizing profits over customer satisfaction. The pattern of transmission failures across vehicles suggests a need for a recall to address safety concerns and help affected owners. In conclusion, my experience with my 2013 Ford Escape has been frustrating and disappointing. From the oil leak to the transmission failure, the vehicle has been troublesome. The lack of warning signs, high repair costs, and the dealership's refusal to honor the warranty have worsened the issue. I urge Ford to take responsibility and initiate a recall for customer safety and satisfaction.

The engine light came on a few weeks after I purchased this used vehicle from Ford. I got s diagnosis on it the other day at Oreillys they said “Thermostat coolant”, we added the necessary liquids. Got it checked out at a Ford dealership the other day and they say they see no issue with the thermostat cooler, but an issue with the standpipe. I search online and see a recall about this issue in the past.