2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated while driving 25-30 MPH with the windows closed, he noticed that exterior noises were louder than usual. The contact drove to his residence. Upon inspecting the vehicle, the contact noticed that the front driver's side door was slightly ajar and failed to latch properly. The contact attempted to close and lock the door but the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Numbers: 16V643000 (Latches/Locks/Linkages) and 20V331000 (Latches/Locks/Linkages) that he associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recalls. The failure mileage was approximately 211,000.

The contact owns a 2013 Ford Escape. The contact stated while driving 40 MPH, the brake pedal was hard while being depressed. The contact placed both feet on the brake pedal and shifted the vehicle into neutral(N) and was able to safely pull to the side of the roadway while the vehicle slowed down. The vehicle was towed to the dealer and the contact was informed that the vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 113,000.

The contact owns a 2013 Ford Escape. The contact received notification NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that on multiple occasions while driving or with the vehicle on an incline, the vehicle was shifted into an intended gear however, the vehicle failed to engage in a timely manner. The check engine warning light was illuminated. The dealer was contacted and informed the contact that parts to do the recall repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000. VIN tool confirms part not available.

Coolant leaked into engine. Need new engine. Ford won’t pay for it even though they knew about this ongoing problem

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 45 MPH, the vehicle almost stalled. The contact stated that the check engine warning light was illuminated with a warning light flashing, indicating for the driver to pull over and stop. The contact stated that she was able to coast to into a parking lot with the engine was running; however, the vehicle would not exceed 15 MPH. The contact stated that the engine temperature gauge was in the RED. The contact had the vehicle towed to a dealer, where it was diagnosed and recommended that a valve in the A/C and radiator hose be replaced. The vehicle was repaired. The contact stated that the vehicle failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated. The vehicle then started losing motive power and would not accelerate properly. Additionally, the vehicle experienced bucking, and hard shifting, and there was white smoke coming from the exhaust. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 100,000.

I picked my car up tonight from Haley’s in FarmVille va they fixed my door latches due to recall on latches. I told Them prior to dropping it off that the ABS light and traction control light and engine coolant light keeps coming on. When I pulled out the parking lot I almost got rear ended because the car didn’t want to go it was moving so slow I had to slowly make myself across the road into kfc parking lot without getting hit. Haley refuses to fix these problems bc the light automatically goes off on its own and they say it’s got to physically be on for them to fix it through recall but it keeps coming on whenever I have the car In my possession and it’s very dangerous

The electric power assist stopped working and almost caused my wife to hit another car. You cannot steer this car if the power assist isn't working, lots of complaints about this issue but nobody is checking into it, if this isn't a safety problem than there isn't any reason for you to be in business for you are not recognizing a serious problem, I know a little door latch is important but no where close to this problem. can you imagine going down the road at 60 miles per hour and your steering goes out. also the cross over on the rear suspension must be made of low grade tin for it has completely rotted away, this crossover holds the rear suspension. I know nothing will happen with this but at least I got to vent, Thanks

The contact owns a 2013 Ford Escape. The contact received notification NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that on numerous occasions, the vehicle was shifted to reverse(R) however, the vehicle instead shifted to drive(D). The contact also stated that when the vehicle was shifted into drive(D), the engine revved and the RPM’s increased rapidly but the vehicle failed to respond as needed. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 79,744.