2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle had experienced vibration, hesitation, and jumping on several occasions. The vehicle also stalled without warning. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the failure was caused by engine coolant intruding into cylinder #2 causing damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 115,000. The contact stated that the motor was replaced with a Ford factory motor by an authorized Ford dealer. The contact paid out of pocket for these repairs, but they have concerns that they were sold the same exact model that caused the vehicle to have issues.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the steering fault message displayed. The vehicle was towed to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.

The contact's daughter owns a 2013 Ford Escape. The contact's daughter received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the gear shifter was unable to shift into the intended gear. The vehicle was diagnosed by an independent mechanic at the daughter's residence. The mechanic informed the daughter that the transmission shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

On a daily basis my 2013 Ford Escape keeps stalling in the middle of the highway with no warning while driving at various speeds. I do not know what component or system is failing. Several mechanics have tried to resolve the issue with no success. The engine just suddenly shuts off and this is a very dangerous situation for me and everyone else on the highway. I was almost hit by a semi truck today due to this issue.

I would like to report this extremely dangerous incident I had with my 2013 Ford Escape with the 2.0 engine. I parked my car and went shopping. The car was running fine. I returned about a half hour later. When I started the car the engine revved up to 5000RPM all by itself and stayed at that RPM even though I didn’t have my foot on the gas pedal. I had to tap the gas pedal to get the engine RPM down to the correct idle speed. I was glad the car was in park and not drive. I could have gotten in a terrible accident and maybe have killed someone. I contacted Ford customer service to see if they had a recall for this problem. My case number is 37993624. They told me there wasn’t any recall. They told me that I should take the car immediately to a Ford service center to get it checked out. The agent tried to make an appointment for me at the closest service center near me, Premier Ford located at 1072 East 49 Street Brooklyn NY 11234, but the lines were busy. I told her I would take the car there the next morning. The Ford center did a diagnostic check on the engine and told me they couldn’t find the problem or reproduce it and there were no codes in the system. They suggest I change the Throttle Body and the gas pedal assembly. They said it was only a guess but that could have been the problem. I did as they suggested and had the Throttle Body and gas pedal assembly replaced. Since they didn’t actually find the problem every time I drive my car I wonder in the back of my mind if it’s suddenly going to shoot out into traffic all by itself. 1-The vehicle is available for inspection on request. 2-The engine has not been inspected by the Ford Company. 3-There was no warning of the problem before it happened. *The service adviser at Ford wrote the problem wrong. He wrote that I shut the engine and restarted it. That’s not correct. I just tapped the gas pedal and it went down to the correct idle RPM.

I bought this car two years ago from rodeo Kia in Avondale Arizona and have had some issues with this car which all have been resolved but last year the car has had a major issue that still hasn’t been fixed I called numerous mechanics that have a identified the same problem over and over. I was told by repair smith that my car overheated and leaked Freon because of engine block crack that this cars are known for. So my car needs an engine block swap and I was told by the mechanic that this are one of fords cars that have this major problems down the line. So I did my research online and there is a lot of people with this problem with this 2013 ford escapes but when I put my vin number it says no recall for that but other escapes of the same year have that recall why is mine not showing that recall if it does have that diffract and problem and it’s the same year but it does not show the recall I think this is extremely unfair to me as a consumer.10

The engine has a coolant leak which is causing smoke to emit from the muffler pipes when started. The vehicle always seemed to burn off coolant in a way that was normal. I purchased the car in 2016. But I never had warning lights. Despite that, we (myself and my mechanics - I have gone to two) have tried to find the leak for several years, including changing hoses & seals. However, now the check engine light is on, and within the same day of the warning light, there is now smoke coming out of the muffler when engine is started. It disperses quickly but I am afraid this is some kind of fire hazard. I do not smell anything burning but this is a hazard I need to report.

The contact owns a 2013 Ford Escape. The contact referenced NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that on two separate occasions while the vehicle was idling, she attempted to accelerate but the vehicle failed to respond. The vehicle was towed to an independent mechanic where it was diagnosed that the shifter cable bushing was detached. The contact stated that there was an abnormal burning odor inside the vehicle. The contact stated that the failure recurred. The vehicle was towed to Pueblo Tires & Service where it was diagnosed that the shifter cable bushing failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not diagnosed or repaired. The dealer was notified of the failure. The manufacturer was notified of the failure to take the vehicle to be diagnosed and have pictures taken. The failure mileage was approximately 100,000.

The contact owns a 2013 Ford Escape. The contact stated that after refueling the vehicle, the vehicle stalled after coming to a complete stop. The vehicle was taken to the dealer on numerous occasions, and the dealer replaced several unknown sensors; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 81,000. The VIN was unavailable.

The contact owns a 2013 Ford Escape. The contact stated while driving 65 MPH, the vehicle emitted abnormal sounds and surged continuously upon depressing the accelerator pedal. The check engine warning light was illuminated. The contact was able to continue driving. The vehicle was taken to a local Pep Boys who retrieve a code for the check engine warning light. The contact then added additives in the fuel tank and the check engine warning light disappeared. However, the failure reoccurred increasingly. The vehicle was taken to the dealer where the cause of the failure was not yet determined. However, the dealer informed the contact that the failure could be associated with the engine or the transmission. Additionally, the contact stated that the vehicle was overheating while driving. The manufacturer was notified of the failure and referred the contact to the NHTSA. The contact referenced NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.