2013 FORD ESCAPE Complaints

Puting car into reverse on 2way road to turn around car wouldn't go in reverse or forwards car shut off. Had to keep brake on kept shifting back and forth till car turned on had traffic stopped both ways. Seatbelt released not working at all. If car would of gone forwards upon started would of gone over cliff. This happened about 2nd week in July. Currently car has trouble upon driving shifting into gear. Please advise. Dangerous

On 7/20/22 11:50pm I was driving on the highway about 45 miles per hour when without warning or indication my hood flew open and slammed against the windshield causing me to lose sight of anything in front of me. Because I was not traveling at such a high rate of speed I did not strike any vehicle in front of me and avoided hitting concrete barriers but several vehicles behind me nearly struck me because the incident took place on a curve and I was in a blind spot. This could have turned out very bad for myself and other, I was TERRIFIED. It was late and dark and have to carefully shift through three lanes on the highway to get myself into a safe spot off the side of the road. This incident has not been confirmed to my knowledge by any dealer, nor has the component been inspected by anyone as of yet. I will say as soon I had the vehicle towed and secured, I attempted t contact my insurance with no luck during the midnight hour. I did a GOGGLE research and found that this incident has happened to several Ford vehicles over the past years as far back as 10 years to current date and I'm confused as to why this was not a safety recall issue. I could have been seriously injured and died.

The contact's wife owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The local dealer was contacted on two separate occasions and the contact was informed that the parts were available; however, after the vehicle was taken to and left overnight at the dealer, the dealer called back and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's wife had experienced an unknown failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 104,000. Parts distribution disconnect.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The failure nearly caused a collision. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

We were experiencing the engine cutting out and dying very rarely for about 2 years. One day while driving the vehicle, I hit the accelerator and the car started to engage the drive train, but then cut out and died. I was able to restart the vehicle and put it into drive. It would accelerate but once it got to the correct RPM and tried to shift the engine would cut out again. Ford said that it was a transmission failure and because it wasn't under warranty it was our responsibility to replace it at our cost if we decided to do the repair. Now a year later, the exact issue that we were experiencing is beginning with the replacement transmission. If this is a recall is it the responsibility of Ford to reimburse me the cost of replacing the transmission and complete the recall repair for the transmission that they put in.

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 65 MPH, the transmission became inoperable. The transmission malfunction warning light was illuminated. The vehicle was towed to an independent mechanic who diagnosed the vehicle with transmission and engine failure. The transmission and engine were replaced. The failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

The contact owns a 2013 Ford Escape. The contact stated while on the highway during rush hour driving at 30 MPH, the vehicle behind failed to slow down causing her to crash into the vehicle in front when her vehicle was rear-ended. The contact stated the seat belt's pretensions failed to function, and the air bags failed to deploy. During the impact, the contact hit her head on the steering wheel. In addition, the contact sustained a fractured nose, facial bruises, and neck injuries. An ambulance arrived at the scene and treated the contact then transported her to the emergency room where a MRI and CT scan was performed. The police arrived on the scene and filed a police report. There was damage to the front bumpers and grill and rear of the vehicle, but it was drivable. The vehicle failure was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts). The approximate failure mileage was 99,000.

DRIVING DOWN THE ROAD AND IT TRYED GOING INTO REVERSE,WOULDNT PULL, PUT SHIFTER IN PARK, WOULDNT HOLD INDICATER LIGHT SAID IT WAS IN DRIVE. SAT IN TRAFFIC 2 HRS. CONTACTED DEALERSHIP THEY ARE WAITING ON PARTS, MY JOB IS AT SEVERE RISK FOR NOT HAVING TRANSPORTTION TO AND FROM WOTK, DEALERSHIP NO RENTAL, SO HOW AM I SUPPOSED TO GET TO WORK WALK 15 MILES, THIS IS DUMB

My car just cut off while I was driving. The car cranks but do not start. I’ve been told it the fuel pump and I just got this car a year ago and barely drive it. It’s dangerous that it just cut off while I was driving in the middle of the street and could’ve caused a bad accident

I was driving when I got a warning for steering assist fault. The car is incredibly difficult to turn now, making driving it incredibly dangerous. There were no warnings; it had been driving fine on the way to work, but no longer was when I started it to come home. I saw a mechanic who said it was a steering rack default, and he had been seeing a lot of similar defects in Ford Escapes and Ford trucks. He left after diagnosing as there was nothing he could do to fix it. We called an official Ford dealership afterwards to get a quote, when we were told even if we brought the car in, there was no guarantee they could fix the car because the parts they need are backordered across the country. He also confirmed this is a prevalent issue in Escapes.