2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated that upon starting the vehicle, the vehicle made an abnormally loud sound. The contact stated that the failure occurred while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic, and it was diagnosed that the flywheel and the transmission needed to be replaced. The contact was referred to Custom Trans, Inc., where the vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

I was driving my vehicle. I pulled into a gas station to buy something. When I stopped, smoke was coming out of the engine bay. When I popped the hood, the engine bay was on fire! I put it out with a fire extinguisher. Side Note: I bought this vehicle from a friend. It has not been registered in my name. It will be registered today, 08/15/2025 in Butler County Kansas. Augusta, KS.

coolant leak-put more in and leaks took to Ford Dealer in LaFollette, Tennessee. Was told after review it was the waterpump needed and also if they do that do the timing belt and the drive belt all costs were $ 2,133.00 estimated. The car has approximately 150,000 miles on it. I do not feel with all the safety issues for the coolant and the cars catching fire possibly that we should have to pay for these repairs and it would of been in a recall and fixed by Ford Motor Company. The check engine light soon has come on and remained on. It smells like the car is burning and it will only hold coolant at the minimun level. They stated it is driveable but it will eventually fail, dont you think Ford would have fixed this issue with all the complaints that have come in for the same issue. I do not have the estimate in had at this time as it is at the dealer and they have just called me with what is wrong with vehicle. Their phone number is 423-562-2251 Tim Short Ford

Check engine light came on, Coolant intrusion into the engine block. Ford knew of the issue but had stringent and not widespread enough recalls for this issue.

Steering wheel locked up hard to turn wheel Consuming(burning) way more gas than normally would

Right passenger door came unlatched while driving. Had to manually keep the door shut while driving.

The contact owns a 2013 Ford Escape. The contact stated while depressing the accelerator pedal, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the transmission needed to be replaced because metal fragments were found in the transmission fluid. The vehicle was not repaired. The manufacturer was not notified on the failure. The approximate failure mileage was 72,000.

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the engine was overheating with the check engine warning light illuminated. The vehicle was taken to the local Firestone Service Center who diagnosed that the coolant reservoir hose was faulty and needed to be replaced. The reservoir hose was replaced, and the vehicle was repaired; however, the failure reoccurred. The manufacturer and local dealer were notified of the failure. The failure mileage was 120,000.

The contact owns a 2013 Ford Escape. The contact stated that while his mom was driving 35 MPH, there was white smoke coming from the engine and the check engine warning light illuminated. The contact stated that his mom pulled over into a parking lot and after several minutes, the vehicle was restarted; however, the failure persisted. The contact stated that his mom was able to drive the vehicle the residence. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed with a blown head gasket, a cracked cylinder head, and a crack in the engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 13V583000 (ENGINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,773.

The contact owns a 2013 Ford Escape. The contact stated that while the vehicle was parked, the warning light indicating that the Engine was Overheating was illuminated. The contact inspected the vehicle and became aware that the engine had overheated. The contact filled the coolant reservoir with coolant. The contact stated that the warning light became illuminated again the following morning while driving approximately 5 MPH. The vehicle was taken to a certified mechanic, who tested the vehicle and confirmed that the vehicle failed the block test, indicating there was a coolant leak into the engine. The contact stated that the coolant pump was replaced, and the mechanic performed an oil change. The dealer was contacted and confirmed that the VIN was not included in a recall. The manufacturer was not informed of the failure. The failure mileage was 90,000.