2013 FORD ESCAPE Complaints

The contact's wife owns a 2013 Ford Escape. The contact stated that while driving at various speeds, a warning alert would frequently chime as the low coolant warning message would illuminate on the instrument panel. The contact had to frequently replenish the coolant due to the failure. The dealer was notified of the failure and informed him that the vehicle was not included in NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was 141,460.

The contact owns a 2013 Ford Escape. The contact stated that her daughter had to add coolant to the vehicle. The coolant warning light was illuminated. The vehicle was taken to an independent mechanic contact who stated the vehicle was leaking coolant internally. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Power steering seemed to failed driving, unable to turn. The mechanic said the steering wheel column needs to be replaced. There was no warning. This put me and my children at risk that could’ve been fatal.

2013 Ford Escape Titanium 2.0L Ecoboost started making weird noises. I took it to the dealer to be looked at and now the Cylinder and turbo have to be replaced along with associated parts, due to coolant leaking into the block. Cost upwards of $6k to have it fixed. The parts alone costs almost the same as a new engine. I am blessed that it didn't seize or catch on fire before now. The backup camera is also giving me issue. I was told by the mechanic that it is also a well known problem and they have to replace a lot of Ford cameras costing about $900 to do so.

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the vehicle would overheat without warning. The contact had the spark plugs, engine coils, and valve cover gasket replaced on multiple occasions; however, the failure persisted. The contact had taken the vehicle to a dealer however, a diagnostic test was not performed. The contact was informed that the engine had failed and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 13V583000 (Engine) which he linked to the failure. The manufacturer had been notified of the failure and informed him that there was no recall on the vehicle. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2013 Ford Escape. The contact stated that the low coolant warning light was illuminated. The message to “Pull Over Immediately” was displayed on the instrument panel before the vehicle lost motive power. The vehicle was taken to the local dealer three times to be diagnosed. The contact was informed that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact the NHTSA.gov website to file a complaint. The approximate failure mileage was 130,000.

I was attempting to move the vehicle which had been parked on the street in front of my residence into the driveway so it would be out of the way of the scheduled street sweeping. I could typically just reverse right angle the vehicle into the driveway. However, upon reversing the vehicle moved but not according to the way I was steering it. After a few failed attempts, I stopped to assess why this was happening. I know the emergency brake had been released, there were no alerts visible on the dashboard. I got out of the vehicle, no flat tire, nothing appeared different from when I parked the vehicle 36 hours prior. No signs that it had been struck since then. No obstructions behind or under the vehicle. I got back in and tried again. I was able to get it up onto the sidewalk but in a very unintended position. Further attempts did get it partially into the driveway but I nearly hit the picket fence in the front yard in doing so. With it now half on the sidewalk and half in the driveway, I put the brake on satisfied it was now off the street and no longer subject to city parking violation penalty. I had to cancel my work meeting and called the auto club for a tow. During the tow service pick-up, it appeared that the front driver side wheel was not aligning with the steering mechanism but we could manually position the wheel so we could get enough movement and position the vehicle and move it by chain onto the tow truck platform. Prior to parking the vehicle in front of the house, I had driven it without any problems. There was no evidence that it had been damaged or impacted by another vehicle or vandal.

Shifter bushing is worn out and broken not allowing the vehicle to go into gear and lock to that gear. I was parked during this time but it didn't allow my car to go into park without force so wasn't sure if the car would rollback. I mentioned the open recall on certain models to Ford and was confirmed that the issue is re-occurring in multiple Ford Escape, Focus, and Fusion models to date. The vehicle has been repaired for the same open recall (18S20) but paid for by out-of-pocket expenses. There were no warning or indications that the vehicle had this issue the issue happened once on Saturday, October 30, 2021.

This just so the information is sent in to someone I bought this car used from.day one had problems warranty did not cover anything. First when you would start it it would flash power steering assist fault on the dash you shut car off and restart it goes away. Then the turbo boost sensors keep going I have replaces these three different times find out there is a service bulletin out for it but ford won't fix it for free there is a short in the wire you have to pay out of pocket for. Next was driving down the road and lost all power it went into limp mode while we were driving. The transmission is all messed up in this vehicle it was leaking fluid and took it to a shop to see where and can't find it. There are other electrical issues with the car I have 157k on it

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 5 MPH, the vehicle stalled. The contact was able to restart the vehicle. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the catalytic convertor to be replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was 111,319.