2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the message electrical fault was displayed, and the vehicle stalled. The cause of the failure was not yet determined. The local dealer was not notified. The contact called the manufacturer, but no assistance was offered regarding the failure. The failure mileage was 121,000.

Bought my 2013 Ford Escape SEL 2 years ago. The airbag light has been on the whole time. I went and had it checked after I was hit in the passenger front side and airbags did not depoly. My husband got hurt. I was told it needs a part replaced. I know there was a recall on the airbags on this vehicle and the owner stated never had it replaced thru recall. I always have my 2 youngest grandbabies with me and I want to keep them safe. This is very important. Please help. 2nd issue is the front suspension, I can go over a rough road and it sounds awful making noise the whole time.

The bushing for the internal shifter does not stay in place and the car can then not change gears. It has been a recall on “vin specific” cars. How can a recall be vin specific when all 2013-2014 Ford Escape vehicle are having the same issue. My vehicle did not have a protective cap on top of the bushing to prevent it from coming off which is what the recall is for.

The car just stalls while driving. Sometimes it will restart and sometimes it wont.

The contact owns a 2013 Ford Escape. The vehicle was taken to a local mechanic for routine maintenance where it was diagnosed with needing the rack and pinion replaced. The contact stated that there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

[XXX] October 3, 2021 at 10:09 PM I also have a 2013 Ford Escape SEL 1.6 ECO BOOST. I purchased the car is March 2018. I was permanently disabled from military service so they made me purchase a very expensive warranty and because I couldn’t work my credit had suffered while waiting on my VA and SS. That cost me 18% interest, but we had no vehicle as we had to give it back while recovering from 8 surgeries . Never missed a payment but I think I know why the bank made me pay $1800 for the warranty in cash. Less than a month both drive shafts had to be replaced. $400 out of pocket. Then Ford said I had a leak and replaced a gasket, which triggered a Ford mandated replacement of the flanged fuel line not covered by warranty. $800 out of pocket. Back up camera is a joke. They have no answer. NOW MOST DANGEROUS ISSUSE. When ever we would slow down our car lost power and stalled. The car had to be turned off and restarted. Extremely dangerous for anyone, but with my three Grandchildren we had to get to the bottom of it. Another Ford dealership said it was a bad battery. Charged me $140.00 and didn’t change the battery. We bought a $200 battery but this has not stop the problem. Seems when you let off gas is mainly when. Making Red lights and stops dangerous, your at a stop light or sign you must be aware that the car could stall 50/50. We can’t put our Grandchildren in the car. It’s not safe We paid $400 to replace the fuel something or other, that controls the amount of fuel going into the combustion chamber as I was told, BUT nope hasn’t worked. NOW when the car does take off the RPM shots up before the gears shift. We took it to get the code read and it’s telling us to replace the TURBO. If they said something should be fixed we fixed it. I ask them about recalls on 2013 Ford Escapes and was told straight to my face there were non though I had gotten letters regarding the doors. Also by the way I know that a coolant system is a closed system and we are losing. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORM

Transmission linkage bushing crumbled apart and the vehicle rolled out into parking lot isle as I was in the store. The car showed it was in park but was actually stuck in gear. This part was recalled in 2018 but my vehicles Vin was not part of recall.

Engine has begun to leak oil and smells like burning oil while driving. Have taken to mechanic to find the source of the leak and was told that it is coming from the engine or cylinder head, not the drain plug or oil filter as suspected since it just had an oil change. Mechanic then looked up the vehicle model on- line and informed me that his problem shouldbe covered under several recalls for this make and model. However, calling the dealer to have it serviced was informed that this particular vehicle doesn't qualify for the recall even though it is the same year/model and problem as the other ones that are covered. Am afraid to drive vehicle for fear of engine fire.

2nd day I had it temp out side was -15° in Feb. I started my car and warning lamp said low coolant service immediately not even 2 minutes it said pull over safely engine will shut down. dealership came got it said it was a coolant hose.... they lied. it was the coolant bypass valve that was malfunctioning. I got the car back and it was okay for a couple weeks then said low coolant. I've been dealing with pretty significant coolant bypass valve problem since. so I got to researching and found that there was infact a recall on my year, make and model car but yet my vin wasn't included. this is seriously going to cause me or my family serious injury if not fixed and I do not believe I should have to pay for repairs on something that's known to be faulty.

While driving ,the car slips and jerks then the transmission will just stop. The car is still running and in drive. I had to coast and find a place on the shoulder of the road to pull off. I turned the car off and started back driving, and I went roughly 12 miles and it started again. So I pulled off and let it sit for around 10 minutes and tried it again. I was able to get close to where my wife works and it started again. Pulled off waited a few minutes and got to where she works. I left it there and got her vehicle and went home. I then contacted the Ford dealership and they took my message down and said they would have the service department contact me. After 3 days and still no call back, I called them and they ran the vin and told me that there was no recall on my car. This is a major concern because when that happen I could have been hit by oncoming cars. Please check into this and see what I can do. I did call Ford Company and had the same reply that there’s no recall. Thank you for your time