2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The contact stated that since receiving the notification, the driver’s, and passenger’s side rear doors failed to latch securely. Several dealers were notified of the failure and the contact was informed that due to a shortage of parts, they were unable to fix the vehicle. The manufacturer had been notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2013 Ford Escape. The contact stated that while attempting to stop the vehicle, the brake pedal would extend to the floor causing the stopping distance to delay. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 113,280.

Engine sputtering, took into dealer service week of 7/30/2021 - had wiring harness replaced. Took car back, engine light came back on, returned to dealer service week of 8/6. Car gave Evac code of a solenoid sensor issue. Team suggested solenoid replacement and new spark plugs - work done and picked up Friday 8/6/2021. By Monday 8/9/2021 Check engine light back on. Took back to dealer service. Code given out was #4 Cylinder Misfire and cylinder was "wet" looking. Overnight pressure test was completed and leaking was found from the coolant system into the engine. A boarscope was used and coolant was found on top of #4 piston. Engine is leaking coolant internally. Service Manager at dealership says this is a design flaw not an indication of use/wear/tear. Said there was a tech bulletin put out about the flaw, but that tech sheet has now been wiped from their system. There is a former recall in 2012 about a similar issue affecting the 2013 Ford Escape and 2013 Fusion. Ford denied our request because of their policy that the date of the warranty (2/13/2013) is more than 7 years old. We believe this is a design flaw of the engine itself and not a wear and tear issue. Our concern is how many of these vehicles are on the road and are having the same issue unknown to the owners. The additional coolant/liquid in the engine can cause the engine to corrode or sieze while driving - creating a hazard condition.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the "engine temperature high" message was displayed. The contact pulled over and had the vehicle towed to an independent mechanic. The mechanic performed a diagnostic test but could not determine the cause for the overheating. The mechanic pointed out a recall notification with NHTSA Campaign Number: 13V583000 (Engine) relating to the failure. The vehicle was not repaired. The dealer was made aware of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 157,000.

The contact owns a 2013 Ford Escape. The contact stated that the backup camera intermittently failed to operate as needed. The contact had initially taken the vehicle to a dealer where the mechanic was unable to diagnose the failure. Recently, the contact stated that the backup camera failed to operate as needed and was completely blank. The contact then took the vehicle to Southgate Lincoln, LLC (16800 Fort St, Southgate, MI 48195) where he had the vehicle repaired. The manufacturer was notified of the failure and was informed that since the vehicle was not under recall, they could not offer any assistance. The vehicle had been repaired. The failure mileage was approximately 40,000

The contact owns a 2013 Ford Escape. The contact received a recall notification for NHTSA campaign number: 14V239000 (Structure) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Ford Escape. The contact stated that while his wife was driving at various speeds, there was a strong gasoline odor in the cabin of the vehicle. The contact also stated that one day as his wife was driving, the vehicle began to jerk while depressing the accelerator pedal. There was no warning light illuminated. The contact was notified by his wife of the failure and he was able to tow the vehicle himself to his home. The contact called the dealer where they informed him that there were no recalls on his vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 12V336000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was then notified of the failure and informed him that his vehicle was not included in the recall. The manufacturer then referred him to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 120,000.

Put the vehicle in park and it stayed in neutral. Car is now stuck in neutral and unable to shift.

The contact owns a 2013 Ford Escape. The contact stated upon starting the vehicle, the vehicle started to overheat. The message "Check Coolant, Coolant Low" appeared on the instrument panel. The vehicle was taken to the dealer who diagnosed that the engine needed to be replaced. The contact stated that the vehicle was not repaired however, the engine coolant was refilled. The contact stated that the failure reoccurred. The vehicle was taken to an independent mechanic who diagnosed that the engine coolant was leaking. The engine coolant was refilled however, the failure persisted. The manufacturer was made aware of the failure and informed the contact the vehicle was not included in a recall and offered no further assistance. The vehicle was not repaired. The approximate failure mileage was 75,000.

There was a pop noise and then screeching under the hood for a short period & then the noise stopped. Pulled into my garage for the night. Pulled out the next morning to go to work and the car overheated, low coolant warning light came on. I pulled over into a gas station to let it cool down and added coolant. had it towed to a repair shop & diagnosis is: Water pump bearing failed and leaked engine coolant leading to engine overheating and cracked block and is now leaking oil. Car is available for inspection.