2013 FORD ESCAPE Complaints

I was driving when my panoramic sunroof spontaneously exploded. It sounded like a gunshot. Glass was everywhere.

For the past 2 years car is having identical issues with Ford recall 14S17 in a 2013 Ford Escape. Getting error code P0106 and have had MAF sensor replaced twice. Ford customer service indicated that this Escape was not covered under 14S17 since it was manufactured in 2013 after the effected dates in the recall.

THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE PASSENGER’S SIDE FRONT DOOR FAILED TO OPERATE AS NEEDED. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THAT THE DOOR WAS OPENED WHILE IT WAS SECURELY LOCKED. ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO Bob Davidson Ford Lincoln (1845 E Joppa Rd, Baltimore, MD 21234, (888) 349-8092) TO BE DIAGNOSED. THE MECHANIC STATED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN INSPECTED UNDER AN UNKNOWN RECALL RELATED TO THE DOOR LATCHES AND THE VEHICLE WAS NO LONGER SUBJECTED TO THE FREE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

ENGINE LIGHT CAME ON. LOSS OF COOLANT WITH NO VISIBLE SIGNS OF LEAKING. ENGINE SHUT DOWN AFTER STARTING THE CAR.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE HIS SON WAS DRIVING AT SLOW SPEEDS, THE COOLANT GAUGE WAS SHOW A LOW COOLANT LEVEL BEFORE THE VEHICLE STALLED. THE DRIVER ADDED WATER TO THE COOLANT AND DROVE TO HIS DESTINATION. THE CONTACT STATED THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING) BY THE PREVIOUS OWNER IN 2014. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

WAS BACKING UP AND VEHICLE WENT OUT OF GEAR INTO A NEUTRAL POSITION. AUTOMATIC SHIFT LOCKED. CAR LIGHTS CAME ON BUT ENGINE WOULD NOT START. GOT MANUAL AND LOOKED UP SHIFTER. IT SAID TO POP SHIFTER COVER AND MOVE WHITE TAB BACK TO FREE UP SHIFTER (IT WORKED) BUT CAR WOULD STILL NOT START. WAS ABLE TO MOVE SHIFTER FROM S, D & N. SHIFTER WOULD NOT GO INTO R OR P. HAD TO HAVE VEHICLE TOWED TO FORD DEALERSHIP. THE CALLED ME BACK THE NEXT DAY. THEY SAID MY TRANSMISSION CABLE NEEDED TO BE REPLACED. DEALERSHIP CHARGED ME $180+ TO ACCESS DAMAGE. SAID IT WILL COST APPROX. $780+ FOR LABOR AND APPROX $75+ FOR PART. I SEARCHED FOR RECALL ON THIS ISSUE AND FOUND THERE HAD BEEN PAST ISSUES WITH THE 2013, 2014 FORD ESCAPE. I AM ASKING THAT THIS ISSUE BE REVIEWED BY APPROPRIATE FORD REPRESENTATIVE. MY HOPE IS THAT THE COST OF THIS ISSUE BE COVERED BY FORD. PLEASE LET ME KNOW WHAT MY NEXT STEP SHOULD BE AS MY VEHICLE IS SETTING AT FORD DEALERSHIP (THEY ARE WAITING FOR ME TO OK FIX). THANK YOU FOR YOUR TIME.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE ENGINE OVERHEATED AND THE VEHICLE SHIFTED INTO LIMP MODE. THE CONTACT STATED THAT THE HOT TEMPERATURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHAKER'S FAMILY FORD LINCOLN (831 STRAITS TURNPIKE, WATERTOWN, CT 06795) WHERE IT WAS DIAGNOSED WITH THE COOLANT TEMPERATURE SENSOR BEING UNPLUGGED FROM THE COOLANT TANK. THE DEALER REATTACHED THE SENSOR HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

FIRE STARTED IN ENGINE COMPARTMENT OF 2013 FORD ESCAPE AROUND 2:30 A.M. OF 5/10/2021. THE ENGINE HAD NOT BEEN STARTED AND THE CAR HAS NOT MOVED FROM THE PARKING GARAGE SINCE 5/7/2021.

WHILE DRIVING ON THE FREEWAY I RECEIVED A SERVICE ALERT SAYING "LOW COOLANT SERVICE NOW". INTERESTINGLY MY CAR HAS ALWAYS SEEMED TO HATE GOING SLIGHTLY UPHILL AND I IMMEDIATELY THOUGHT IT MUST BE RELATED, BUT I JUST HAD MY CAR SERVICED ABOUT A WEEK PRIOR. ABOUT 1/4 MILE LATER MY CAR THROUGH A RED SERVICE ALERT THAT SAID ENGINE OVERHEAT TURN OFF FOR SAFETY. I PULLED OVER QUICKLY AND MY ENGINE WAS SMOKING. STEAM WAS COMING OUT OF THE ENGINE COMPARTMENT AND A LOT OF ANTIFREEZE WAS DRIPPING OUT OF THE BOTTOM. FROM HERE I GOT A TOW AND NEED TO HAVE THE VEHICLE SERVICED. LUCKILY I WAS A SMART DRIVER IN THKS CASE AND THE CAR DID NOT IGNITE. WHILE I WAS PULLED OVER IN LESS THAN 20 MINUTES MY HAZARD LIGHTS NO LONGER WORKED BECAUSE I HAD NO BATTERY AND HAD TO JUMP IT IN ORDER TO ROLL UP THE WINDOWS WHEN THE TOW TRUCK FINALLY ARRIVED. I HAVE READ OTHER COMPLAINTS DESCRIBED JUST LIKE THIS AND BELIEVE MY CAR SHOULD HAVE A RECALL FOR THIS COOLANT SYSTEM ISSUE. I CHECKED ALL AVAILABLE RECALLS AND NHTSA HAS NOT ISSUED A RECALL YET. IN SPEAKING WITH FORD UNTIL NHTSA ISSUES A RECALL THEN ALL FORD OWNERS WHO EXPERIENCE THIS ISSUE ARE ON THE HOOK. PLEASE ISSUE THE NEEDED RECALL. I HAVE READ THAT THERE ARE 190+ COMPLAINTS JUST LIKE MINE AND THESE ARE JUST THE CAR OWNERS WILL TO FILE A COMPLAINT WITH THIS SERIOUS MATTER.

WHILE DRIVING, INDICATORS SAID LOW COOLANT. CHECKED THE LEVEL AND IT WAS FINE. ERROR KEEPS SHOWING UNTIL SUDDENLY MY VEHICLE STOPPED WHILE IN MOTION AND LOST ALL MOTOR POWER. DASH ILLUMINATED WITH 'ENGINE OVERHEATING' AND WOULD NOT ACCELERATE. PULLED OVER IMMEDIATELY, REMOVED THE KEY FROM IGNITION AND CHECKED UNDER THE HOOD. COOLANT LEVEL WAS FINE. TOOK TO AUTO BODY SHOP, THEY SAID CODES WERE SHOWING FOR LOW COOLANT/OVERHEATING BUT THEY DID A PRESSURE TEST AND FOUND COOLANT LEAKING INSIDE CYLINDER, WHICH COINCIDES WITH THE HUGE ENGINE RECALL AND CLASS ACTION LAWSUIT. FORD WILL NOT ASSIST ME WITH THIS ALTHOUGH THEY ACKNOWLEDGE IT IS A PROBLEM BUT 'MY VIN ISN'T ON THE LIST'. ENGINE REPEATING TO STALL WHILE DRIVING AND LOSE POWER GOING FROM 30MPH DOWN TO 5 SUDDENLY AND WITHOUT WARNING IN MIDDLE OF INTERSECTION. THIS IS MY ONLY VEHICLE, I'M DISABLED AND FORD CO WON'T HELP NOR WILL ANY DEALER.