2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,660 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- SPRING, TX
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT HIS DAUGHTER WAS DRIVING APPROXIMATELY 15 MPH, SHE STOPPED THE VEHICLE AND SHIFTED TO PARK, RELEASED THE BRAKE PEDAL AND THE VEHICLE STARTED ROLLING FORWARD. SHE DEPRESSED THE BRAKE PEDAL AGAIN AND ENGAGED THE PARKING BRAKE WHICH STOPPED THE VEHICLE FROM MOVING. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS STILL IN DRIVE BUT THE GEAR SHIFTER WAS IN THE PARK POSITION. SHE RELEASED THE PARKING BRAKE AND THE VEHICLE STILL ROLLED AND THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE MOVED AS SHE WAS NOT ON A HILL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS BUT, AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AS A DETACHED SHIFT CABLE AND THE BUSHING WHICH DETERIORATED AND DETACHED FROM THE SHIFT CABLE AS WELL. THE SHIFT CABLE WAS NO LONGER ATTACHED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE EXPERIENCED WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THAT AS THE VEHICLE WAS NOT MANUFACTURED ON MAY 15,2013 TO SEPTEMBER 15, 2013 IT WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT HIS VEHICLE WAS MANUFACTURED ON SEPTEMBER 9,2012. THE MANUFACTURER STATED THAT THE REPAIRS WERE NOT COVERED. THE CONTACT WAS INFORMED TO CALL AN AUTHORIZED DEALER AND PAY OUT OF POCKET AND KEEP RECEIPT IN THE EVENT THAT THE RECALL WAS EXPANDED FOR REIMBURSEMENT. THE CONTACT STATED THAT COLLEGE STATION FORD (1351 EARL RUDDER FWY S, COLLEGE STATION, TX 77845) WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL, AND THAT THERE WAS NO WARRANTY FOR THE FAILURE AND HE NEEDED TO PAY OUT OF POCKET FOR THE REPAIRS. THE APPROXIMATE FAILURE WAS 135,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- ATLANTA, GA
WHEN STARTING THE VEHICLE, 70% OF THE TIME THE VEHICLE STALLS AFTER 1 MINUTE, SOMETIMES ON THE ROAD WHICH IS DANGEROUS. NOW IT IS STALLING AFTER IT HAS BEEN DRIVEN FOR AWHILE AND I PLACE IT IN PARK. IT NOW STALLS WHILE IDLING. IN ALL INSTANCES I CAN RESTART THE CAR WITH NO PROBLEMS...EXCEPT IF IT STALLS AGAIN, WHICH IS NOW APPROXIMATELY 50% OF THE TIME.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- PRINCETON, MA
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE COOLANT INDICATOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNNYSIDE MOTOR CO., INC. (944 MAIN ST, HOLDEN, MA 0152; (508) 829-4333) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS COOLANT IN THE CYLINDER AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- NORTH LAWRENCE, OH
THE CAR HAS STALLING ISSUES. WHEN I START IT IT CHUGS AND STALLS. I RESTART IT AND DRIVE APPROXIMATELY 15 MILES. LET THE CAR SIT A FEW MINUTES AND GET IN TO DRIVE AWAY AND IT STALLS AGAIN. IT ALSO INTERMITTENTLY STALLS WHILE DRIVING DOWN THE ROAD. I ALSO HAVE A HEATING ISSUE. I PURCHASED THE CAR DEC.26. 2020 AND IT HAS BEEN IN THE FORD SERVICE DEPT SINCE JAN 4, 2021. ONLY THE HEAT HAS BEEN GBEING LOOKED AT. THE STALLING HASNT BEEN LOOKED INTO . HEAT ONLY WORKS WHEN ACCELERATING.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- LONGVIEW, WA
VEHICLE STALLING AT DIFFERENT TIMES. THERE IS NO CODES WHEN IT HAPPENS AND NO SET TIME. DON'T FEEL SAFE DRIVING THIS VEHICLE AS WE ARE SENIORS AND DON'T WANT TO GET STRANDED SOME WERE! GOING BACK TO MY PERSONAL MECHANIC ON 2/2/21 TO SEE IF THEY CAN FIX THE PROBLEM. I THINK FORD SHOULD FOOT THE BILL AS THIS CAR IS UNSAFE FOR OUR HIGHWAYS.
Source: NHTSA WEB SITE -
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2013 FORD ESCAPE- MIDDLEBURG, FL
I PURCHASED MY 2013 FORD ESCAPE IN DEC 2020. I HAVE ONLY HAD IT A LITTLE OVER A MONTH. 3 WEEKS AGO I NOTICED A HUMMING NOISE COMING FROM THE REAR OF THE CAR. AS I WAS APPROACHING A RED LIGHT, SLOWING DOWN TO STOP, WITHOUT WARNING, THE CAR STALLED. I WAS ABLE TO PULL OVER SAFELY, PUT IT IN PARK AND RESTART IT. I HAD NO OTHER ISSUES THAT DAY. NOW IT HAS BECOME A DAILY OCCURRENCE. IT ALL STARTS WHEN I HEAR THAT HUMMING NOISE AND THEN I KNOW THAT THE CAR WILL STALL ON ME WHEN I SLOW DOWN OR STOP. THE CHECK ENGINE LIGHT CAME ON ONCE AND MY HUSBAND HOOKED IT UP TO READ THE CODE P1450. I HAVE NOT HAD IT REPAIRED YET. IT IS SO SCARY, KNOWING THAT MY CAR WILL STALL ON ME IN TRAFFIC! TONIGHT, ON MY WAY HOME FROM WORK, I HEARD THE HUMMING NOISE AGAIN, WHILE DRIVING 65MPH ON THE INTERSTATE AND THEN I HEARD A VERY LOUD POP WHICH SOUNDED LIKE IT CAME FROM THE PASSENGER SIDE FLOOR BOARD AREA. LUCKILY THE CAR STAYED ON AND DID NOT STALL ON ME UNTIL I EXITED THE INTERSTATE AND CAME TO A STOP. IT STALLED ON ME AND WOULDN'T START UP RIGHT AWAY. EVEN THOUGH THE A/C STOPPED WORKING, THE CAR MADE IT HOME WITHOUT ANY OTHER ISSUES TONIGHT.MY HUSBAND TOLD ME TO CHECK THIS WEBSITE FOR RECALLS AND I FOUND ALMOST 1200 COMPLAINTS ON THE VERY SAME THING THAT I AM EXPERIENCING! HOW CAN A HUGE COMPANY LIKE FORD NOT SEE THE ISSUE AND HELP US? I AM SCARED TO DEATH TO DRIVE IT! I HAVE TO GET ON THE INTERSTATE TO GET TO WORK. FORD...YOU NEED TO DO SOMETHING BECAUSE THIS IS NOT OK! I HAVEN'T TAKEN IT TO A SHOP YET BUT THEY WILL PROBABLY TELL ME THE SAME THING THAT EVERYONE ELSE IS GETTING TOLD! NHTSA YOU HAVE TO DO SOMETHING! HOW CAN YOU SEE ALL THESE PEOPLE WITH THE SAME ISSUES AND NOT MAKE FORD FIX THE ISSUE?? IT IS NOT SAFE TO DRIVE THIS VEHICLE! MY SAFETY, ALONG WITH OTHERS ON THE ROAD THAT HAVE TO SLAM ON THEIR BREAKS TO AVOID HITTING ME WHEN I STALL OUT, IS A HUGE SAFETY CONCERN!!! PLEASE HELP!
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- WILKESBORO, NC
I DRIVE VEHICLE A LITTLE AND IF I STOP THEN WHEN I START CAR IT WILL STALL WHEN I START DRIVING AND I HAVE TO CRANK IT AGAIN AND IT WILL GO A LITTLE AND DIE AGAIN. I PULLED INTO INTERSECTION AND CAR DIED LEAVING ME IN SITTING IN THE HIGHWAY . I ALMOST GOT HIT BY ANOTHER CAR .
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- GARDENCITY, MI
COOLANT LEAK AND CANT FIND WHERE OR WHY CAUSING ENGINE FAILURE WHILE DRIVING DOWN THE ROAD,ALSO YOU CAN SEE THE COOLANT ON THE GROUND WHILE PARKED.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- ODENTON, MD
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN THE DRIVEWAY OF HER BOYFRIENDS RESIDENCE, THE CONTACTS BOYFRIEND NOTICED LEAKS OF FUEL ON THE GROUND. THE CONTACT STATED THAT AN ABNORMAL ODER APPEARED AS THE VEHICLE WAS IDLING. THE VEHICLE WAS TAKEN TO THE DEALER KOONS FORD OF ANNAPOLIS (2540 RIVA ROAD, ANNAPOLIS, MD 21401 (410) 224-2100) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS LEAKING INTO THE ENGINE COMPARTMENT. THE FUEL LINE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE REPAIR WAS PERFORMED BACK IN 2016. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- CEDAR RAPIDS, IA
I WAS DRIVING HOME WHEN THE ENGINE TO MY 2013 FORD ESCAPE STARTED SMOKING ENOUGH TO ENGULF THE INSIDE OF THE VEHICLE WITH BLACK SMOKE. THE ENGINE THEN CAUGHT FIRE WHILE I WAS STILL IN DRIVE. I PLACED THE VEHICLE IN PARK AND JUMPED OUT WHEN IN A MATTER OF SECONDS THE ENTIRE ENGINE WAS IN FLAMES, SECONDS AFTER THAT THE WHOLE VEHICLE WAS ON FIRE. THE FIRE DEPT. CAME TO PUT IT OUT. THE FIRE DEPT. LEFT AND THE FIRE WAS EXTINGUISHED. APPROXIMATELY 45 MINUTES LATER, THE CAR STARTED ON FIRE AGAIN. THIS TIME IT WAS LETTING OFF SMALL EXPLOSIONS' OF SPARKS. THE FIRE DEPT. CAME AGAIN AND EXTINGUISHED THE FIRE. I ASKED THEM IF THEY HAD ANY IDEA WHAT CAUSED IT. ONE FIRE FIGHTER'S REPLY WAS "NO IDEA, I HAVE NEVER SEEN ANY THING LIKE THIS BEFORE IN MY LIFE" THE CAR HAD 89000 MILES ON AND HAD BEEN INSPECTED BY FORD A FEW MONTHS AGO WITH NO COMPLICATIONS FOUND IN THE ENGINE. THE HEAT GAUGE NEVER RAISED TO MAKE MYSELF, THE DRIVER AWARE OF ANY OVER HEATING. THE FIRE STARTED RIGHT INFRONT OF MY HOME AS I WAS PULLING INTO MY DRIVEWAY WHILE I WAS STILL IN DRIVE/MOTION.
Source: NHTSA WEB SITE