2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle stalled. The contact was unable to pull over to a safe place. The contact shifted to neutral(N), turned off, and restarted the vehicle, and the contact was able to continue driving. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that there was a misfire coming from the engine on cold starts intermittently. The contact, who was an industrial technician, used a code reader to scan the vehicle and retrieved DTC: P1299 and P0304. Additionally, the contact inspected the vehicle and determined that there was coolant intrusion in cylinder #4. The vehicle was taken to the dealer, where the contact was informed that the failure had occurred due to an engine short block factory defect. The dealer recommended that the short block be replaced; however, the dealer had not diagnosed the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.

The trunk of the vehicle was open. Without warning/reason, a support bar that helps hold up the open liftgate popped off and the liftgate swung closed rapidly with its full weight, not supported by anything. The support bar that had popped off obstructed the path of the falling liftgate, causing damage to the trunk panel. The speed at which the liftgate fell at full force could have caused severe injury or death. This has not been confirmed by a dealership or anyone else- this just happened today and I have not had it looked at by anyone yet.

Coolant intrusion. Coolant leaking internally resulting in smoke from exhaust and fumes inside cabin when heater is on.

The contact owns a 2013 Ford Escape. The contact stated that while the vehicle was parked and turned off, the contact discovered fluid leaking on the ground. Additionally, the engine overheated while driving, resulting in a burning odor. The check engine warning light was illuminated. The "Coolant Low" message was displayed. The vehicle was taken to an independent mechanic, who diagnosed that the turbo was leaking coolant and engine oil, and the head gasket was leaking engine oil. The mechanic performed an unknown repair, but the failure persisted. The vehicle was taken back to the independent mechanic, who determined that the turbo was again leaking coolant and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 145,000.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the cylinder head had failed, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 100,000.

The contact owns a 2013 Ford Escape. The contact stated that upon starting the vehicle and shifting to reverse(R), the vehicle failed to respond, and the gear shifter was stuck in reverse(R). The contact was able to move the gear shifter to park(P) after several attempts, and the contact turned off the vehicle with the ignition key. The dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was towed to Strictly Transmissions, where it was diagnosed that the shifter cable to the transmission had detached. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for the VIN to be added in the recall. The failure mileage was approximately 197,000.

The contact owns a 2013 Ford Escape. The contact stated that there was oil leaking from the turbocharger. The contact stated that the hose had detached, and the coolant had leaked out. While driving at an undisclosed speed, the engine overheated. The TPMS warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The vehicle was towed to the residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed the contact about a recall and referred the contact to the local dealer. The manufacturer was contacted and opened a claim, and referred the contact to the NHTSA hotline. The failure mileage was approximately 118,000.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant warning light illuminated. The contact stated that after adding coolant to the coolant reservoir, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2013 Ford Escape. The contact stated that while her son was driving approximately 65 MPH, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact stated that after stopping the vehicle and raising the hood, the engine was very hot. The contact stated that the coolant level was not checked. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 50,000.

There are terrible coolant leaks with this car. I have gotten this issue repaired twice already and it is now it is leaking again. I have to replace the coolant in the reservoir 3x a week. It would be full in the morning and in the afternoon the reservoir would be completely empty. I had to pull over on the highway multiple times because of coolant leaking. And Ford wants you to pay $2,000 just for them to fix it. If I could get rid of the car I would.