2025 FORD ESCAPE Complaints

Multiple computer related problems, including sensing objects that do not exist while using automated cruise control. Automatic braking engagement when car senses objects that do not exist both in the front and rear while driving. Rear sensor occupancy alert randomly triggered when it has been turned off, And when there is nobody in the back seat. GPS unable to locate signal even in wide open spaces, randomly drops service. Various climate control components read improperly, or do not display appropriately. Numerous morning messages both before and after incidents. The vehicle has been to Ford dealer, they have been unable to reproduce or determine what caused these faults.

The contact owns a 2025 Ford Escape. The contact stated that while driving at an undisclosed speed, the cruise control independently activated. The brake pedal was depressed. In addition, the contact turned off the vehicle. The contact stated that while starting the vehicle, the vehicle started. The vehicle was reset. The vehicle was taken to the dealer, where it was diagnosed with a lithium battery failure, and an unknown software update was performed. The vehicle was repaired; however, the failure reoccurred. The contact stated that while reversing, the intelligent cruise control independently activated. The contact stated that the cruise control reversed the vehicle at approximately 45 MPH. The brake pedal was depressed with extreme force, and the vehicle stopped. No warning lights were illuminated. The contact stated that the failure was a persistent failure. The vehicle was taken to the dealer. The vehicle was not yet inspected. The manufacturer was not made aware of the failure. The failure mileage was approximately 60.

On XXX at approximately 2:45pm MDT I was traveling on XXX in [XXX]. I had approximately a quarter tank of gas. I received a low fuel alert, stating 50 miles to empty. My plan was to stop at the next exit approximately 10 miles away. However, over approximately the next minute, the distance to empty rapidly decreased to 0, at which point the vehicle stopped moving while in the right lane of traffic. I could not re-start the car. It would not move out of park into gear. After several minutes sitting stalled in the lane of travel, I was able to get the vehicle started for a few seconds to move to the shoulder. The gas gauge still showed 1/4 tank but at the same time, there was an alert that said 0 miles to empty. In the Ford app, it showed a fuel level of 21% and 0 miles to empty. I had to contact a company who came and poured two gallons of gas into the vehicle for $180.00. At this point I was able to safely make it to the gas station to fill up. I noted that the vehicle took 10 gallons of gas. The tank is 14.3 gallons. That confirms that I did still have 2 gallons in the tank (which would be about 50 miles) plus the two gallons from the tow company. I was not out of gas. There was an error in the Ford app that said “The Hybrid Powertrain Control Module has disabled the gasoline engine function due to an additional concern being detected”. Images of the driver gauges and Ford app readings, along with the high voltage warning are attached. After filling up, the Ford app was still incorrect - it said it was 31% full with 117 miles to empty even though I had just filled it up - and the physical gauge on the dash showed full with 379 miles to empty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The digits no longer display on the speedometer gauge of the electronic dashboard. Digits on the high voltage battery discharge and charging gauge also do not display. Given those failures, I have concerns about warning lights that may not be working. The lack of proper speed indication increases the possibility of a collision. The lack of presence of the digits that are supposed to be there has been distracting and increases the possibility of a collision. Note: This seems to be the same or similar to a defect in the gas version of this model, for which there was a recall.

The contact owns a 2025 Ford Escape. The contact stated that while driving 65 MPH, the message that the engine was overheating was displayed, and the vehicle drove under reduced power. The contact exited the highway, pulled into a gas station, and waited for the engine to cool down. The contact resumed driving, and the check engine warning light illuminated. The vehicle was driven to the residence. The vehicle was then taken to the dealer with the check engine warning light illuminated. The dealer later informed the contact that the warning light was no longer illuminated, and the failure could not be duplicated while test-driving the vehicle for an hour. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 4,000.

My Ford Pass notified me that it detected an issue with the EGR valve. The dealership said I have to pay for this because it was not part of the recall. It is a 2025 Ford Escape which to my understanding most were included under a recall but my car is not part of this but clearly is an issue with my car. The day I got the warning I made appt to have fixed the following week but on my way to work the next day which is today XXX the car started misfiring and sporadically moving. When I got to stop light, car died and I had to start it 5 times for it to stay running. People were honking because the light changed and I couldn't get the car to move.Then it started sputtering again and I drove it to Airport Ford in [XXX]. They took my car in and drove me to work. I called for an update and they said it was going to be finished shortly and sent someone to pick me up. When I got there they said 1 of the spark plugs they put was bad and they couldn't get another 1 until next day and gave me a loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the recall remedy would be available in August 2026. The contact had not experienced a failure.

While driving, the hood of my vehicle flew up and broke my windshield and caused damage to body by the hood hinge on both sides. There were no warning lamps or signals that warned me that the hood was loose. I had limited visual to pull over and close the hood. Fortunately I was going slow and there were not other vehicles that were impacted. Because the hood is opened inside with the double pull mechanism it is too easy to open the hood without the secondary safety hook outside like most vehicles have. I have had the windshield replaced and am working with insurance to complete repairs on the body.

I bought this vehicle in mid April 2026 with 9,500 miles. It has the 1.5L Ecoboost engine. I drove the car for 3,000 miles and noticed the coolant was at ‘minimum’ and wondered why a car with so few miles is using coolant. I took the car to my dealer and they confirmed coolant intrusion into the engine due to a bad head gasket. The vehicle is now at the dealer waiting on either a new head gasket or other more intensive repairs due to internal damage. I wanted to flag this because the engine is the 3rd version of this engine but the same issues as previous versions. The repair is under warranty.

The contact is currently renting a 2025 Ford Escape . The contact stated while attempting to park the vehicle, he took his foot off the accelerator pedal and the vehicle unintendedly accelerated independently. No warnings light illuminated. An independent mechanic or dealer was not contacted. The vehicle was taken to the dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact mention this failure has occurred on two different occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 25,198.