2024 FORD EXPEDITION Complaints

The contact owns a 2024 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact rented a 2024 Ford Expedition from Enterprise Rent-A-Car. The contact stated that while the vehicle was parked and occupied, the contact was informed by his grandson that the seat belt was not operating properly. The contact inspected the seat belt and became aware that the third-row seat belt rear passenger’s side seat belt buckle assembly was damaged. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure, and no assistance was provided. The failure mileage was 80,240.

Intermittent warning of front camera collision / braking malfunction. Usualy less then 10 seconds but on one occassion persisted for about 10 minutes. Has been to dealership for investigation without resolution. Happened last on 7/16/2026. Arrived at dealership withing 20 minutes, they were able to call up the alert on there service advisors computer but could not do further investigation at the time. Vehicle is again scheduled to go to dealership on 3 August 26. Prolonged alert was 6/2/26, immeadiatly went to dealer (within 3 miles) vehicle into dealer fror a week on 7/6/26 without resolution

Forward collision system does not work or alert under any circumstances. Vehicle has forward collision mitigation as well as collision mitigation alerting, but neither systems work. Dealer able to verify these systems do not work, but have no recourse for repair, as Ford engineering has not provided a solution.

Incident happened 06/26/2026. My wife was driving with our 4 kids down the highway to family event. My wife smelled a funny odor coming from the vents and was going to drive to the next exit and then noticed smoke. At that moment she wasn’t sure where the smoke was coming from. She put the hazards on and started pulling off to the shoulder thinking possibly it was the radiator. She came to a stop and called me (husband) that something was wrong with the vehicle. She was going to leave the kids in the car, get out and check the radiator. That’s when smoke started coming in through the air vents. She didn’t want the kids to breath in the smoke so they exited the vehicle, that’s when she noticed a fire under the engine. At that point a state trooper arrived on scene. He checked on my wife and kids and brought them back to his patrol car. The trooper went back to the vehicle to grab the baby’s diaper bag and wife’s purse. The trooper tried to extinguish the flames but the front of the vehicle was well involved already. Within 10-15 minute from my wife stopping the whole car was burnt to the ground and nothing left of the car. Looking back my wife only had a couple minutes to get to safety, had they lingered before getting out of the vehicle this could have been a tragic fatality incident. Our children do not feel safe riding in a vehicle since the incident happened. The safety of the trooper on scene was at risk helping get everyone to safety. It seems that something on the engine failed with how quickly the fire started. Vehicle can and should be inspected to find out what happened so this does not happen to another family. The vehicle has not been inspected yet. No warning lights ever came on. There was never any symptoms prior to this incident and the vehicle has been serviced by the dealer prior to and since we purchased the vehicle.

The spring for the door for the 4-flat trailer plug on vehicle is too powerful. This resulted in the door wearing away at the trailer plug and has resulted in the wires of the trailer light plug breaking. This is available upon request. It puts our safety at risk as our trailer lights can go out and result in less information for other drivers, possibly resulting in a rear-end crash. The problem has not been reproduced, and has not been inspected. The only symptom of the problem in the vehicle is it telling us the trailer was disconnected. The trailer was a 2020 Malone microsport trailer.

Several of automatic sensors were not working (tire pressure) and the horn. The dealer stated I had road damage and wires were torn loose. I'm a 76 year old woman and I do not take this car off road or have any recollection of such an incident. I maintain the underside of the vehicle is improperly protected. They charged me $2300 to fix it.

No accident, malfunction, warning lights, or safety-related issues occurred. Vehicle is operating normally at this time.

The third row seats both have reachable access to the third-row PowerFold buttons even in car seats. My two toddlers can easily reach the fold buttons while strapped in to their seats and are able to recline and move their seats forward and backwards. This caused major safety hazard because their car seats become loose. The buttons are placed very close to the third row seat and are accessible to 35 lb children to press and play with them. While strapped into their car seats, my children easily reached and both touched the buttons and loosened their car seats while the car was in motion and I was driving. There is no software setting or built-in dashboard switch to disable the third-row PowerFold buttons in a Ford Expedition. To prevent the seats from accidentally folding, the most effective permanent solutions are removing the associated fuse, disconnecting the physical wiring harness from the button panel, or physically blocking the switch. This is extremely dangerous and needs to be fixed

Transmission failure. Vehicle has failed to accelerate and then failed to move at all. Still under warranty and no codes shown. Vehicle left immobile on interstate due to intermittent transmission failure. Initial repair was not sufficient as issue has returned. No solutions for additional repair to address safety issue.