2024 FORD F-150 LIGHTNING BEV Complaints

While driving at speed on public roads on [XXX], the primary 12-inch digital instrument cluster suffered a total blackout while the vehicle was powered and moving. The failure eliminated all speedometer readings, battery state-of-charge indicators, gear selections, and safety telltales/warning lights in violation of FMVSS 101. When previously reporting intermittent digital screen and electrical dropouts, Ford and dealership service personnel claimed this behavior is 'normal operation' and have failed to correct the underlying electrical/gateway defect across multiple service visits. The vehicle cannot be operated safely without an operational speedometer and warning cluster. Video link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The factory Pedestrian Alert System on my 2024 Ford F-150 Lightning produces an exterior warning sound at low speeds that is insufficiently audible to pedestrians in normal parking-lot conditions. On multiple occasions pedestrians have walked directly into my vehicle’s path without apparently hearing my approaching vehicle, requiring me to brake abruptly to avoid hitting them. I’m each instance, my vehicle is operating at very low speeds where the electric drivetrain produces little conventional vehicle noise. I am concerned that the factory pedestrian warning sound is inadequate to accomplish its intended safety function under FMVSS 141. I have not modified or disabled the pedestrian warning system. I believe GM had similar issues with the Chevy Equinox which was remedied via a recall. I am very concerned because several Ford F-150 Lightning owners have noticed this issue. I previously brought mine into the dealer, but they did not have a remedy for it. I am concerned because this is a 6600 pound pick up truck that seems to be in stealth mode at low speeds, which in my opinion is a recipe for tragedy.

We were driving down the road, hit a normal bump outside our neighborhood (one we go over all the time) and the rear window glass went bang. Looking through the rear view mirror, I saw that the entire window was cracked (like a spider web). The window remained intact the redt of the drive home. When we arrived home, we got out of the car, and closed the doors, which caused the window to blow out all over the driveway and tonneau cover. There was no physical damage before hand. Ford is refusing to cover this issue under warranty, even though it was a non-impact glass break, caused either by either the vehicle body twisting just enough or thermal resistance issue with the defroster (it was not on at the time).

Following a software update by Ford in the past 6-8 months, upon start-up my vehicle asks me which drive mode I wish to be in but then after 15-45 seconds "forgets" my answer and changes drive modes. This results in regenerative braking being disabled, at random, in the middle of a drive. This is a major safety issue, as I will expect braking to applying while easing up on the accelerator but that simply doesn't happen. This could cause an accident, injury or worse.

Ford provides various driving modes for this truck, by their own description this setting changes the responsiveness of the steering, acceleration, and regenerative braking. This mode defaults to "Normal" at startup, with a short on-screen prompt to return to the previous mode. While this is incredibly frustrating, on its own probably doesn't rise to the level of a reportable issue. However sometime in November the truck received an OTA update that has introduced a bug that causes the truck to make an uncommanded return to the Normal drive mode. Regardless of how the truck is put into Sport or another mode (either the "return to mode" prompt, or going into the vehicle menu and selecting another mode) after a few minutes of driving the truck will return to Normal mode. This causes a change in steering responsiveness, and since I usually drive in Sport mode, also reduced the regenerative braking, meaning letting off the accelerator doesn't slow the truck as much as expected. A for representative mentioned on the FordLighting forums that Ford engineers were aware of the problem and looking for a solution back in January, but we haven't seen anything more from them since.

Vehicle: 2024 Ford F-150 Lightning Flash — 17,240 miles ? Current software version: itrm-25.B04 ? ? Following an over-the-air software update in November 2025, my truck will not stay in the drive mode I select. At every startup the vehicle prompts me to confirm Sport mode and I select Yes. The truck then reverts to Normal mode on its own, without my input. ? ? This happens every single time I drive the truck. I drive it at least three times a week and it has occurred on every trip since the update. The timing is unpredictable — sometimes immediately after Android Auto connects, sometimes at the end of my driveway, sometimes at the end of my road, sometimes several minutes into the drive. The randomness is part of the hazard: I cannot anticipate when the vehicle's braking behavior will change. ? ? There is no warning of any kind when the mode changes — no chime, no message, no alert. The only indications are that the small "S" disappears from the instrument cluster and the truck's driving characteristics change. The most safety-critical difference is regenerative braking: lifting off the accelerator produces substantially less deceleration in Normal mode than in Sport. I drive to the braking behavior I selected, and the truck silently takes it away from me. ? ? I have had two close calls as a direct result: ? ? 1. A vehicle ahead of me made a late right turn onto a side road. I lifted off the accelerator expecting Sport-mode regenerative braking to slow me. The truck had silently reverted to Normal. It did not decelerate at the rate I expected and I had to slam on the brakes to avoid a collision. ? 2. At a blinking light at the end of my road, a vehicle ahead stopped short. Again I lifted off expecting the Sport-mode regen I had selected, again the truck had changed modes on its own, and again I had to slam on the brakes. ? ? In both cases I was relying on the deceleration characteristics of the mode I set, and the vehicle had changed them without telling me. This be

I was the only person in the truck and there was no one nearby. I was slowly backing the Ford 150 Lighting into my driveway, going straight back. I was going slow because another car was parked at the back end corner. As I was rolling slowly back, the truck started to accelerate on its own, I had not increased pressure on the pedal. The truck was not making any beeping noises or alerts on the screen indicating that there was another car parked behind it. NO safety alerts at all. The truck was completely out of my control other than my ability to turn the steering wheel. I had lifted my foot off the gas pedal entirely at one point to make sure it was not me pressing it and the car kept moving faster without my foot. I tried to steer the truck straight back but upon realizing it would not stop and was only getting faster, I veered the steering wheel to avoid hitting our other small car and turned the truck which backed up directly into the south west corner of our house. The house is what stopped the truck. Upon impact with the house- NO airbags inflated. The truck touchscreen temporarily shined red and audibly said that it would “call 911” and no call was ever made. After this, and after I had gotten out of the truck, I realized that the entire truck shut down mechanically. The turn on button did nothing, the key did nothing, the gears would not shift - it was in a locked position. The driver's seat that I was in- got dislodged and crooked by the force of the truck to the house. My right calf is still sore because my right foot was on the pedal when the truck hit the house. My left side of my neck is very sore and I have a headache around tension around my temples and top of head, my forearms, wrists, trapezius muscles, and rhomboid muscles - all were sore after the crash.

The contact owns a Ford F-150. The contact stated that the vehicle unexpectedly accelerated while in a drive through, a vehicle was ahead, the vehicle appeared to be rolling forward even though the foot was on the brake pedal. The front grill fender area was impacted. The other drivers vehicle the trunk and rear bumper were impacted. No additional property damage. No airbags deployed. No warning lights illuminated including any collision indicators. No injuries were sustained. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate mileage 15,002.

I was driving by and received multiple warnings about brakes. Brake assist, one pedal driving, reverse brake assist, general brake warning. After the came on the brake were spongy with a hard brake after applying more pressure to the pedal. I needed to apply more pressure because the car was not stopping. I almost hit various cars on the way home because there is certainly an adjustment needed to my braking habits. Very dangerous and unsafe. I took the truck to the dealership and quoted me around $2,500. This is something I have no control over and see that there is a recall on this issue for a 2025 model, but my vehicle does not fall under this recall.

While driving on a surface road in Columbia, MD at approximately 40 mph, the dash display of the 2024 Ford Lightning Flash went completely blank, leaving no indication of vehicle speed, battery percentage, battery temp, motor temp, cruise control status etc. Zero information was displayed, and the dash was completely cold and dark. This failure, while traveling at speed, represents a gross safety hazard, especially because the same LCD displays automatic emergency braking informaion etc. Immediately, I was able to pull over, and establish an OBD-2 connection to the ECM, and pull error logs. I also took screenshots of critical components and voltages. I cleared the codes, re-checked for codes and saved another error log showing a couple of codes. I then cycled power to the truck several times, hoping for a reboot to clear the error. I also performed a manual reset of the Ford SYNC system. Using the OBD-2 virtual dash on my reader, I was able to safely display speed and battery data, and drive immediately to the nearest Ford Dealer (Koons Ford). On the way, I phoned Crossroads Ford (Apex, NC) who did a remote error check using the vehicle's modem. The dealer may have saved this data. Upon arrival to Koons, service writers and technicians were able to witness and verify inoperability of the dash unit, and cycle the vehicle power, whereafter the problem persisted. They then took it back for service and evaluation. After approximately 4 hours, I was told that the "dash reset itself after a couple hours" and they could not get it to repeat the error after it came back. Before this, there were no warning signs of dash failure, nor since.