2019 FORD F-250 SD Complaints

AFTER PUTTING 8,707 MILES ON MY NEW 2019 F-250 SUPER DUTY FX4 WITHOUT INCIDENT, THE FRONT SUSPENSION HAS BEGUN SHAKING VIOLENTLY WHEN PASSING OVER HIGHWAY EXPANSION JOINTS AND/OR BUMPS IN THE ROAD SURFACE AT HIGHWAY SPEEDS. THIS HAS HAPPENED TWICE SO FAR, BOTH TIMES WHILE TRAVELLING BETWEEN 65 TO 70 MPH IN A STRAIGHT SECTIONS OF HIGHWAY; ONCE OVER A BUMP IN THE ROADWAY, ONCE OVER AN EXPANSION JOINT. THE TRUCK IS IMPOSSIBLE TO CONTROL ONCE THE FRONT SUSPENSION BEGINS SHAKING VIOLENTLY, AND ONLY STOPS SHAKING AFTER BRAKING TO A MUCH LOWER SPEED. LUCKILY, IN BOTH INSTANCES OTHER VEHICLES ON THE ROAD WERE ABLE TO AVOID MY TRUCK AS IT DRIFTED ACROSS LANES OF TRAFFIC. IN BOTH INSTANCES, THE ONLY CONTROL I HAD WAS TO BRAKE. THE SERVICE DEPARTMENT REPRESENTATIVE AT THE LOCAL FORD DEALERSHIP TOLD ME THAT FORD HAS KNOWN ABOUT THE "DEATH SHAKE" ISSUE IN F-250 AND F-350 FOUR WHEEL DRIVE TRUCKS FOR SEVERAL YEARS, AND I WAS ADVISED TO BUY A 3.5 INCH LEVELING KIT, AND DUAL STEERING STABILIZER KITS AT MY OWN EXPENSE, BECAUSE THE FACTORY FIX OF REPLACING THE DEFECTIVE FORD STEERING DAMPENER IS NOT A PERMANENT SOLUTION.

TL* THE CONTACT OWNS A 2019 FORD F-250. WHILE DRIVING 50 MPH OVER A POTHOLE, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY AND EXPERIENCED THE "DEATH WOBBLE". THE CONTACT CALLED TOWN EAST FORD (18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 584-9140) AND WAS INFORMED THAT THE SHOCKS, SUSPENSION, SPRINGS, TIE ROD, AN ALIGNMENT, AND TIRES WERE NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.

F250, 6.7L DIESEL, 4WD, CREW CAB, 25,000 MILES. VEHICLE CONTROL LOST WHEN TRAVERSING EXPANSION JOINTS (ESPECIALLY AT BRIDGE/ROAD INTERFACE) AT HIGHWAY SPEEDS (~70MPH). THE STEERING WHEEL WOBBLES ERRATICALLY AND THE TRUCK UNCONTROLLABLY JUMPS LATERALLY AND AT A SLIGHT ANGLE, UP TO THE WIDTH OF AN ENTIRE LANE. FORTUNATELY, THERE HAS BEEN NO VEHICLE (OR STRUCTURE) ADJACENT TO THE TRUCK; I WOULD HAVE HIT IT! IN ALL CASES THE VEHICLE WAS LIGHTLY LOADED WITH APPROXIMATELY 200-400 LBS OF PAX/GEAR. ALL EQUIPMENT IS 'FACTORY' AND UNMODIFIED. ALL MAINTENANCE HAS BEEN PERFORMED BY FORD DEALERS (ONLY FLUID/FILTER CHANGES AND TIRE ROTATION THUSFAR).

I ENTERED IH10 EAST BOUND FROM JOHNS ROAD IN BOERNE TX. AT ABOUT THE TIME I REACHED HIGHWAY SPEED I HIT A BUMP / POT HOLE ON THE ROAD. AFTER IMPACT THE TRUCK IMMEDIATELY AND VIOLENTLY STARTED TO SHAKE AND THE STEERING WHEEL WAS SHAKING TOO. THE WHOLE TRUCK STARTED TO SHAKE, ONLY STOPPING AFTER SLOWING THE TRUCK TO BELOW 50MPH. NOW THE STEERING WHEEL IS NOT CENTERED AND THERE IS A CONSTANT VIBRATION WHILE DRIVING. THE TRUCK FEELS LOOSE WHILE DRIVING AND WANDERS AFTER HINTING SMALL BUMPS IN THE ROAD. THE TRUCK HAS APPROX. 16,700 MILES ON IT. PURCHASED IN APRIL OF 2019 NEW. F250 4X4 CREW CAB.

MY TRUCK HAD THE DEATH WOBBLE WHILE GOING DOWN THE FREEWAY. AT 72 I HIT A ROAD BUMP AND THE TRUCK SHOOK UNCONTROLLABLE AND VERY SCARY. THE TRUCK WOULD ONLY STOP SHAKING IF I LET OFF THE GAS AND SLOWED DOWN TO 45. DEALER REPLACED DAMPER ASSEMBLY.

BRAND NEW 2019 F250 HAS AN OSCILLATING STEERING WHEEL SOMETIMES AT HIGHWAY SPEEDS. ADDITIONALLY, IF A BUMP OR HOLE IN THE ROADWAY IS HIT, THE VEHICLE BECOMES ALMOST UNCONTROLLABLE. STEERING APPEARS TO BE TOO LOOSE. VEHICLE PULLS TO THE RIGHT.

JUST BOUGHT 2019 F250 ONLY HAS 2,000 MILES ON IT. WITH MY FAMILY IN THE TRUCK GOING 70 ON THE INTERSTATE THE TRUCK WENT INTO AN UNCONTROLLABLE WOBBLE. I ENDED UP RUNNING OFF THE ROAD. I FEAR FOR ME AND MY FAMILY'S LIFE. THIS IS NOT OKAY SOMETHING IS DEADLY WRONG.

DRIVING AT 70 MPH AND WENT OVER AN EXPANSION JOINT ON A HIGHWAY OVERPASS. UNCONTROLLABLE SHAKE IN THE STEERING WHEEL STARTED. SUPER DIFFICULT TO CONTROL WENT ACROSS THREE LANES OF MORNING RUSH HOUR TRAFFIC AND BACK BEFORE I COULD GET THE TRUCK STOPPED.

I WAS DRIVING ON THE INTERSTATE AT 75 MPH (POSTED SPEED LIMIT IN TEXAS), CROSSED ONTO A BRIDGE AND THE ENTIRE FRONT END BEGAN TO VIOLENTLY SHAKE AND BOUNCE. THE STEERING WHEEL WAS TURNING BACK AND FORTH. THE ONLY WAY I COULD GAIN CONTROL OF THE TRUCK WAS TO SLOW DOWN AND MOVE OVER TO THE RIGHT SHOULDER AND ALMOST STOP. THIS WAS ALMOST 10 DAYS AGO ON A SATURDAY. I TOOK IT TO THE DEALERSHIP ON THE FOLLOWING MONDAY. COINCIDENTIALLY, THERE WAS ANOTHER MAN THERE WITH A 2018 F250 WITH THE SAME ISSUE. MY TRUCK IS A 2019 AND HAS 16,600 MILES ON IT. I'VE TAKEN IT TO THE DEALERSHIP AND THE TECH TOLD ME THAT FORD HAS KNOWN ABOUT THE ISSUE FOR A LONG TIME. HE SPECIFICALLY MENTIONED THE DEGREE OF CAMBER IN THE FRONT END. THEY'VE ORDERED PARTS AND HE STATED THAT HE HAS PERSONALLY REPAIRED OVER A HUNDRED TRUCKS WITH THIS PROBLEM. HE STATED THAT HE WILL "REPLACE THE PARTS AND READJUST THE DEGREE OF CAMBER BACK TO WHERE HE LIKES IT" AND "THAT SHOULD FIX THE PROBLEM". TONIGHT, NOV 10, 2019, AS I'M DRIVING TO WORK, IT HAPPENED AGAIN ON LEVEL GROUND ON AN ENTRANCE RAMP TO THE INTERSTATE AT APPROXIMATELY 50 MPH. I HAD TO SLOW DOWN TO APPROX 25 MPH TO GET THE SHAKING AND OSCILLATIONS TO STOP.

I WANT TO PREFACE THIS BUY SAYING THAT THE FOLLOWING ISSUE ALSO HAPPENED WITH MY 2017 F250 THAT FORD BOUGHT BACK AS A RESULT OF THIS SAFETY ISSUE THAT THEY DEEMED UNREPAIRABLE. THE FORD DEATH WOBBLE STARTED WHEN THIS TRUCK HAD ABOUT 16,000 MILES ON IT. WHILE DRIVING ON THE HIGHWAY IN DENVER COLORADO, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY AFTER CROSSING A SLIGHTLY ASKEW SEAM BETWEEN THE ROADWAY AND AN OVERPASS. THE ONLY WAY TO BRING THE VEHICLE UNDER CONTROL WAS TO KEEP THE TRUCK STRAIGHT AND SLOW DOWN TO UNDER 30 MPH IN 4 LANE HIGHWAY WITH HEAVY TRAFFIC . THE DEATH WOBBLE HAPPENED AGAIN AT ABOUT 17,500 MILES IN SIOUX CITY IOWA UNDER SIMILAR CIRCUMSTANCES AND AGAIN DRIVING THROUGH MONTANA ON MY WAY BACK TO COLORADO AT ROUGHLY 20,000 MILES. I PULLED OVER IN WYOMING AND FILED A COMPLAINT WITH FORD. WHEN WAS BACK IN COLORADO I CALLED THE DEALER WHO COULD NOT LOOK AT THE TRUCK FOR ANOTHER WEEK. WHILE DRIVING TO A MEETING IN COLORADO SPRINGS I AGAIN EXPERIENCED THE DEATH WOBBLE AFTER DRIVING OVER A ROUGH PATCH OF HIGHWAY. I DECIDED THE VEHICLE WAS NO LONGER SAFE TO DRIVE AND TOOK IT TO THE DEALER WHO THEN TOLD ME THAT THEY ASSUMED IT WAS THE STEERING DAMPER SHOCK AND THAT FORD HAD THOUSANDS OF DEFECTIVE SHOCKS FROM RANCHO, THERE SUPPLIER AND THAT THERE WAS SUPPOSED TO BE A NEW SHOCK BEING MADE BUT HAD NO ETA ON THE PART AND HAD NO OTHER ALTERNATIVE OTHER THAN TO SUGGEST I PUT ON A BETTER AFTERMARKET SHOCK WHICH FORD WOULD NOT WARRANTY. I HAD NOT CHOICE BUT TO DRIVE THE VEHICLE HOME AT 50-55MPH ON A FREEWAY WHERE THE SPEED LIMIT IS 65-75MPH. ON MY WAY HOME I EXPERIENCED THE DEATH WOBBLE TWO MORE TIMES, ONE OF WHICH FORCED ME TO PULL ACROSS TWO LANES AND STOP IN MERGE AREA OF A FREEWAY ON RAMP. I HAVE FILED A SECOND COMPLAINT WITH FORD. I NOW HAVE AN A SECOND FORD THAT I CAN'T DRIVE, NO PARTS AVAILABLE TO FIX IT AND A MANUFACTURER WHO WILL NOT ADMIT FAULT.