2020 FORD F-250 SD Complaints

The contact owns a 2020 Ford F-250. The contact stated that on two occasions while driving approximately 50-60 MPH, the front end of the vehicle started to bounce and shake abnormally, and the vehicle drifted towards the side of the road. The contact linked the failure to the failure known as the death wobble. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the tire pressures were low. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed. The approximate failure mileage was 20,000.

The contact owns a 2020 Ford F-250. The contact stated while driving approximately 70 MPH, the vehicle drove over a bump on the highway and the front end started wobbling to the left and the right and the vehicle started shaking violently. The contact stated there was no warning light illuminated. The contact took his foot off the accelerator pedal to slow the vehicle. The contact was not depressing the brake pedal during the failure. The contact was able to slow and stop the vehicle. The contact turned off and started the vehicle and was able to resume normal operation. The contact stated while driving 50 MPH over a bump in the roadway, the vehicle started shaking and swaying to the left and the right. The contact stopped the vehicle and turned off and restarted the vehicle, and the vehicle drove normally. The contact had taken the vehicle to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.

Truck has 46,000 miles on it. While driving and reaching the speed of 55mph the truck stayed violently shaking, causing me to reduce speed to steady the truck. This has happened on more than one occasion, and seems to be getting worse. The truck was manufactured at the Kentucky plant in December of 2019.

The contact owns a 2020 Ford F-250. The contact stated that while reversing, the rearview camera image was distorted on some occasions, and on other occasions, a message advising that the rearview camera was inoperable and to contact the dealer was displayed on the infotainment system screen. The contact stated that the failure had progressively become permanent. The vehicle was taken to the dealer, where an unknown repair was performed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 46,000.

The contact owns a 2020 Ford F-150. The contact stated that while accelerating from a stop, the vehicle lurched forward and hesitated to accelerate. Additionally, while driving at various speeds, the transmission randomly shifted gear and the gear selector failed to match the gear selection. During the failure, the check engine warning light was illuminated, and the “WRENCH” symbol was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V197000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.

Same as my previous Complaint dated yesterday, 10/3/2024, Ray Varner Ford, a Ford Dealer, tried to sell me the wrong Power Steering Fluid for this truck. I gave the Vehicle year, make, model and VIN # and they still tried to sell me passenger car steering fluid. Varner Ford LLC 2026 N Charles G Seviers Blvd, Clinton TN 37716 on Invoice [XXX], on which I purchased brake fluid but rejected the wrong PS fluid. This 250 3/4 ton truck uses Ford Automatic Transmission Fluid (ATF), not power steering fluid, and adding the wrong fluid will result in system damage, failure and possibly accident if steering control is lost. A mechanic at a local Tire and Lube business told me that adding this incorrect fluid will result in damage to the seals in the PS system, so apparently this is a known problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THis vehicle was purchased new from Ray Varner Ford, CLinton TN. Ford issued a Safety REcall notice for insulating material contacting the driveshaft. I took this vehicle to Varner who said they inspected it but found no defect. Last year, the vehicle was seen by the Ford Dealer in St Augustine FL, who told me the Safety Recall had not been addressed. When I explained that Varner had (at least claimed to have)_ inspected it, the Rep said "if so , they didnt enter it into the computer system." I have contacted Ford who essentially ignored the matter.

I am an Engineer in several capacities (Electronic, Mechanical, Automotive) and have studied motor vehicle fluids and lubricants in chemical and physical properties details. 2020 Ford 250 TRUCK, not light passenger veicle. A Ford Dealer, Ted Russell Parkside, 9925 Parkside Dr in Knoxville TN, sold me the WRONG POWER STEERING FLUID FOR THIS COMMERCIAL VEHICLE (TRUCK). Invoice [XXX] dated 10/02/2024. The purpose was routine maintenance on a nearly new truck. They sold me passenger CAR Power Steering (PS) fluid, not the correct Motocraft Automatic Transmission Fluid (ATF) : 1. ) as clearly specified on page 367 of the vehicles Owners Manual 2.) as obvious by looking at the dark red fluid, its obviously Ford ATF I took the steering fluid back to this Ford Dealer who blamed the mistake on a computer printout, which is a false excuse considering point 1.) above. The Parts Manager tried to blame me for the mistake stating I hadnt supplied the vehicles VIN number so they could look up the correct fluid. That was a deliberate LIE as: 1.) The Owner can find the correct fluid without knowing VIN as in 1.) above 2.) The Dealers Parts Employee neither asked for the VIN nor went out to get it as the vehicle was on their parking lot at the time of sale, 3.) An attempt at Blaming the Victim (me) which is a deliberate deceptive tactic Replacing the steering fluid in this heavy truck with the wrong, passenger car fluid, will result in fluid failure because normal PS fluid does not have the high pressure additive chemicals that are in the correct ATF. The wrong fluid will not lubricate the steering pump or rack in operation, especially at heavy loads, and cause excessive metal-to-metal wear and probably longer term steering failure which can result in accident or death. This further could be a deliberate fraud, as the un-knowing vehicle Owner would see system failure at some time in the future without being able to link the steering failure to installing the wrong fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF

The contact owns a 2020 Ford F-250. The contact stated that on several occasions while driving approximately 50 MPH, the vehicle began shaking violently. The vehicle was taken to a dealer where it was diagnosed that unknown parts needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.

The contact owns a 2020 Ford F-250. The contact stated that while the vehicle was parked in the driveway, the following day it was discovered that the front passenger’s side door window had cracked. The contact stated that recently while the vehicle was parked, it was discovered that the front driver's side window was also cracked. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 55,000.