2016 FORD F-250 SD Complaints

WHILE OPERATING IN BELOW FREEZING TEMPERATURES ON THE HIGHWAY, THE DIESEL EXHAUST FLUID (DEF) TANK HEATER FAILED, ALLOWING THE DEF TO FREEZE INSIDE THE TANK. WITH THE DEF FROZEN, IT WAS NOT ABLE TO BE INJECTED INTO THE EXHAUST RESULTING IN HIGHER LEVELS OF NITROGEN OXIDES (NOX) TO BE RELEASED INTO THE ATMOSPHERE THROUGH THE VEHICLES EXHAUST.

FAILURE OF REDUCTANT HEATER AND SENDER UNIT FOR DIESEL EMISSION FLUID (DEF) WITH ONLY 37,000 MILES. ERROR CODES WILL EVENTUALLY FORCE VEHICLE TO IDLE AND NOT DRIVE AT HIGHWAY SPEEDS. FORD VEHICLES PRIOR TO 2016 WERE FIXED AT NO CHARGE FOR THIS DEFECT UNDER FORD'S CUSTOMER SATISFACTION RECALL

WHEN I BOUGHT THIS VEHICLE USED OFF OF PINNACLE FORD IN NICHOLASVILLE KY, (NOW HAS 36,700 MILES) I HAD NO IDEA THAT I WAS BUYING A TRUCK WITH THE SO-CALLED "DEATH WOBBLE." LONG STORY SHORT I HAVENT BEEN UNABLE TO DRIVE THIS TRUCK ON ANY LONG TRIPS AND BADLY DREAD IT WHEN I HAVE TO BE ON ANY ROAD WITH A SPEED LIMIT OVER 55 BECAUSE ONCE I BEGIN TO HIT 60 M.P.H. THE FRONT END WILL START TO SHAKE SO BAD THAT THE WORDS SCARY, UNSAFE, AND EMBARRASSING ARE UNDERSTATEMENTS. I HAVE BEEN WAITING PATIENTLY FOR THE FORD "DEATH WOBBLE" RECALL FOR QUITE SOME TIME, BUT I JUST CANT WAIT ANYMORE; I WAS RECENTLY ADVISED TO FILE THIS REPORT. I AM INCLUDING A PICTURE OF ONE OF MY FRONT TIRES THAT WAS NOT SO LONG AGO NEW, AND THEY ARE BOTH CHOPPED SO BAD THAT IF YOU RUN YOUR HAND ACROSS THE TREAD YOUR HAND WILL STOP DUE TO THE EXTREME UNLEVELNESS OF THE TREAD WITH NO EXAGGERATION WHATSOEVER. PLEASE, PLEASE, FORCE FORD TO RECALL THIS TRUCK. I OWN A CONCRETE CONSTRUCTION BUSINESS, AND IF I WERE TO MESS UP SOMEONES NEW DRIVEWAY WITH NO SAFETY ISSUES INVOLVED, I WOULD BE EXPECTED TO FIX IT ASAP, AND FOR THE INTEGRITY OF MYSELF AND MY BUSINESS I SHOULD BE EXPECTED TO FIX IT. IT TRULY AMAZES ME HOW BIG CORPOROTIONS CAN SCREW UP THEIR PRODUCT THAT WE PAY WAY TOO MANY THOUSANDS OF DOLLARS FOR THESE DAYS AND EVEN WITH EXTREME SAFETY ISSUES BEYOND JUST A FAULTY PRODUCT SOLD, THEY CAN LITERALLY CAN GET BY WITH CAUSING WRECKS, DEATHS, AND SELLING FAULTY UNSAFE PRODUCTS; THEY CLEARLY GET BY WITH WHAT THE AVERAGE PERSON OR SMALL BUSINESS OWNER COULD NOT AND CANNOT.

DEATH WOBBLE. SECOND COMPLAINT. TRUCK WORKED ON 2 MONTHS A AGO ($600). WOBBLE RETURNED WITH A VENGEANCE. MAYBE 2,000 ADDITIONAL MILES ON TRUCK. 82,000 MILES CURRENTLY. ON FREEWAY, SPEED 55-65 MPH. HIT A CRACK IN THE ROAD ( NOT A POTHOLE OR ANYTHING SIGNIFICANT ). STEERING WHEEL SHOOK BACK AND FORTH 3-4 INCHES. NOISY, HOOD SHAKING STRONGLY. AGGRESSIVE BRAKING TO BELOW AROUND 40 MPH TO STOP THE DEATH WOBBLE. HAPPENED 3 TIMES WITHIN 3 MILES. DROVE HOME AT 35 MPH. I WASN'T TOO POPULAR WITH THE REST OF THE FREEWAY TRAFFIC. I BELIEVE I25 SURFACE IN THAT AREA IS CONCRETE WITH THE OCCASIONAL CRACK IN THE SURFACE. SCARY AS CAN BE.

DEATH WOBBLE OCCURS SO VIOLENTLY WHEN YOU HIT A BUMP IN THE ROAD THAT IT IS HARD TO MAINTAIN CONTROL. YOU HAVE TO COME TO A COMPLETE STOP FOR IT TO QUIT. ITEMS HAVE BEEN REPLACED FROM THE FORD SERVICE BULLETION

TL* THE CONTACT OWNS A 2016 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT DROVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RUSH FORD CENTER (1720 HERNDON RD, CERES, CA 95307: (209) 541-3673), WHERE IT WAS DIAGNOSED WITH NEEDING THE DIESEL EXHAUST FLUID (DEF) TANK HEATER TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

THE REDUCTANT HEATER AND SENDER ASSEMBLY FAILED CAUSING THE MALFUNCTION INDICATOR TO LIGHT. THIS IS THE SAME PROBLEM ADDRESSED FOR THE 2011-2015 MODEL YEAR PER CUSTOMER SATISFACTION PROGRAM 18M01. THE FAULT WAS CONFIRMED BY RIVERTOWN FORD IN COLUMBUS GA VIA DIAGNOSTIC TOOL. CLEARLY THE ISSUE PER CUSTOMER SATISFACTION PROGRAM 18M01 REMAINS AND IS AFFECTING 2016 MODEL YEAR.

ON MULTIPLE OCCASIONS OVER THE PAST FEW MONTHS THE FRONT END OF MY TRUCK HAS BEGUN TO SHAKE VIOLENTLY. THE STEERING WHEEL SHAKES BADLY AND THE ONLY WAY TO REGAIN CONTROL IS TO BRAKE QUICKLY. IN EACH INSTANCE THE VEHICLE WAS TRAVELING BETWEEN 65 AND 75 MPH AND THE SHAKING SEEMS TO BE INSTIGATED BY HITTING A AN UNEVEN SECTION OF THE ROAD'I SPECIFICALLY RECALL A BRIDGE EXPANSION JOINT AND A POTHOLE THAT SET OFF THE SHAKING. ALL INCIDENTS OCCURRED ON FREEWAY STRAIGHTAWAYS. I TOW A TRAVEL TRAILER AND THIS SHAKING HAS OCCURRED BOTH WHEN TOWING AND NOT TOWING. IN READING A BLOG FREQUENTED BY TRAVEL TRAILER OWNERS, THIS PROBLEM WITH THE F250 HAS BECOME KNOWN AS THE 'DEATH WOBBLE' AND SEEMS TO BE EXPERIENCED BY MANY. I HAVE BEEN FORTUNATE ENOUGH TO HAVE NOT BEEN IN AN ACCIDENT BECAUSE OF THIS PROBLEM, HOWEVER, SINCE THE SOLUTION TO WOBBLE IS RAPID BRAKING GIVEN THE FACT THAT THIS OCCURS ON FREEWAYS AT RELATIVELY HIGH RATES OF SPEED, I IMAGINE IT WILL ONLY BE A MATTER OF TIME UNTIL AN ACCIDENT OCCURS. I HAVE ASKED THE FORD DEALERSHIP ABOUT THIS PROBLEM, HOWEVER THEY CLAIM IGNORANCE. A YOU TUBE VIDEO ENTITLED: FORD F-250: DEATH WOBBLE STRIKES 3 TIMES PROVIDES VIDEO EVIDENCE OF THIS SHAKING.

FRONT END VIOLENT SHAKING AT HIGHWAY SPEED WHEN CROSSING PAVEMENT CHANGE LIKE BRIDGE OR POTHOLE. UNABLE TO CONTROL VEHICLE UNTIL SPEED REDUCED UNDER HARD BRAKING. FORD DEALER AWARE OF ISSUE AND CALLS IT DEATH WOBBLE. CONTACTED FORD CUSTOMER SERVICE AND THEY STATED THEY HAD A PROGRAM FOR THIS ISSUE AND MADE A PARTIAL PAYMENT TO TOTAL COST OFF REPLACING ALL FRONT END SUSPENSION PARTS. THEY KNOW OF PROBLEM AND HAVE DESIGNED ALIGNMENT SPECS TO CAUSE DANGEROUS PRE MATURE PART FAILURE.

UPON TURNING ONTO A HIGHWAY AND REACHING APPROXIMATELY 45/50 MILES PER HOUR, THE FRONT END OF THE VEHICLE BEGAN VIOLENTLY SHAKING AND REGAINING CONTROL WAS NOT POSSIBLE UNTIL I SLOWED THE VEHICLE. IT SEEMED AS THOUGH THE VEHICLE FRONT END WAS WOBBLING LEFT AND RIGHT AS WELL AS JUMPING UP AND DOWN. UPON INSPECTING THE STEERING AND SUSPENSION, I FOUND NO APPARENT DAMAGE.