2020 FORD F-250 SD Complaints

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the message "Reduced Engine Power" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 45 MPH and accelerating to merge onto the highway, the contact heard an abnormal bang or pop coming from the front of the vehicle and started losing automotive power. The contact stated that several warning lights were illuminated on the instrument cluster and a "Reduced Power" warning light was flashing. The contact pulled over and the vehicle stalled. The contact was unable to restart the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed; however, the repair was not completed because the manufacturer had not approved the additional work required on the engine and the fuel system. The failure mileage was 121,000. VIN tool confirms parts not available.

I am writing to formally report a serious issue with my Ford F-250’s fuel system. The system failed, which appears to have been caused by contaminated or aged fuel. As a result, I was forced to replace the entire fuel system at a personal cost of $15,000. Despite taking the vehicle to an authorized Ford dealership, the recall related to this issue has not yet been addressed. I am extremely concerned by the lack of resolution and the financial burden this has placed on me as a consumer. I respectfully request that this matter be reviewed promptly and that appropriate action be taken to ensure the recall is completed and I am compensated for the related repair costs.

While driving on the interstate, my truck began to lose power and decelerate. A fuel pump and engine warning light appeared. I began to lose power steering while decelerating. When I finally stopped and the truck turned off, I tried restarting which resulted in a cranking noise and was not successful in starting. I had to contact a towing company for assistance and my truck has been undriveable since this date (7/6).

Ford just announced recall 25V455 for bad fuel pump for certain Ford trucks from 2021-2023 models. I purchased brand new 2020 Ford F250 SD with the 7.3 gas motor and from day one its had fuel pump issues. The vehicle hard starts like its starved for fuel. After several trips to the dealer they said it was a battery so I changed the battery. Didn't fix it. Then they said it was some other part and they replaced it, didn't fix it. I tried getting Ford to replace the fuel pump and the wouldn't. I've read forums online that discuss the same issue with many current ford models. I'm glad to see Ford do the recall but they need to extend the recall to include 2020 models. My truck has exhibited the same issues in this current recall and it gets worse during the hot South Carolina summer months. This is going to create a long term problem and Ford needs to include 2020s in their recall. I purchased the truck from Billy Howell Ford in Cumming, GA then moved to Columbia, SC where Jim Hudson Ford has been serving my truck.

The contact owns a 2020 Ford F-250. The contact stated that the sunroof had been leaking for approximately 2 years. The contact used rubber mats to cover the carpet, but the carpet was soaked. The contact stated that the vehicle was taken to a local dealer two times and the dealer informed the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that recently the tailgate had an electrical short circuit following a period of heavy rain. The contact had taken the vehicle back to the same dealer. The vehicle was repaired. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 6,000.

The contact owns a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the transmission inadvertently downshifted with the transmission warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 125,000.

The contact owns a 2020 Ford F-250. The contact stated while driving 70 MPH, the vehicle stalled with a loss of drive power message displayed. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to the replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 190,000. VIN tool confirms parts not available.