2020 FORD F-250 SD Complaints

The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop. No warning light was illuminated. In addition, the contact stated that a trailer was hitched to the vehicle during the failure. The contact stated that the trailer brakes was inoperable. The contact stated that the failure occurred while driving in the driveway. The contact was able to safely stop and park the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact referenced NHTSA Campaign Numbers: 25V401000 (Service Brakes, Hydraulic) and 25V132000 (Electrical System); however, the VIN was not included in the recalls. The failure mileage was approximately 38,800.

High Pressure Fuel Pump Failure: On [XXX] While driving on the highway our 2020 F250 Super Duty Vin # [XXX] experienced a complete and sudden loss of power in the fast lane, creating an extremely dangerous situation. Our safety and the safety of others were at risk due to us merging across 4 lanes in heavy traffic with no power steering and no motor function, parking in a very narrow shoulder area and requiring a tow from the highway. After towing and a diagnostic evaluation, it was determined that the high-pressure fuel pump (HPFP) failed, a known safety concern with a recall issued our truck being built in Kentucky on August 2, 2020 The cost of repairs are around $15,000. This vehicle is housed at a local diesel mechanic, and is available for inspection upon request, and has not been inspected by anyone currently. When will this recall be remedied? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When shifting into drive the truck will lurch forward, a very hard shift. It also does the same thing in reverse. Several times the if my foot was not pressing very hard on the brake when shifting into drive or reverse the truck would lurch forward several feet. It there was an obstruction or person in front of the truck it would have put them at risk of being hit. While driving on cruise control it is very slow to shift and will skip multiple gears when shifting down when going up a hill. Sometimes also going downhill. This can cause the truck to slow down rapidly without a brake indicator which could cause a rear end collision if there is someone following closely. The truck is only 4.5yrs old and has 60,597miles. Symptoms started about 3-4months earlier when truck was well under 60,000 miles however I was unable to get it to the dealer until 60,597 which puts the truck out of warranty. The dealer was able to reproduce the issues and performed a code reset as well as a reprogram and the issue was not resolved. Dealer tore down the transmission and said one of the clutch packs in the transmission has failed along with several other parts. It is now requiring a full rebuild or replacement. There were no warning lights, alarms or messages. Date below is approximately when symptoms started occurring. I do not yet have my vehicle back so do not have the full report from the dealer. I will submit when I receive my vehicle back.

The contact owns a 2020 Ford F-250. The contact stated while driving 40 MPH, the vehicle stalled, with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000. VIN tool confirms parts not available.

Its a recall for aged biodiessel deposits to accumulate in the high pressure fuel pump.

The contact owns a 2020 Ford F-250. The contact stated while driving 25 MPH, the contact abruptly stopped the vehicle and attempted to reverse; however, the vehicle failed to respond as needed. The service vehicle warning light was illuminated. The contact turned off and attempted to restart the vehicle and the vehicle respond as needed. The contact stated that the failure had occurred twice. The contact stated that a dealer was contacted. The contact stated that after the first failure the vehicle was taken to the dealer and the contact was informed there was no fault codes detected. The vehicle then was taken to another dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.

Trucks Transmission is harsh engagement, hard shift delayed shift. Hangs up in gear, throwing wrench light and codes since 2022, Other trucks of same year and manufacture date and plant made are matching this Truck, but truck was not included in Safety recall. Took to Dealer 3 times prior stated couldn't find anything wrong. Truck is equipped with 10R140 automatic Transmission .

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 55 MPH, the vehicle suddenly downshifted from 8th gear to 3rd gear, causing the vehicle to hesitate as if the transmission was slipping. The vehicle started to self-correct, and the transmission shifted between 5th and 7th gear. The failure occurred twice within 2 weeks. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the transmission had failed and needed to be replaced or rebuilt. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 90,879. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Steering column failed. Loud pop and steering wheel became floppy and wold move in every direction including in and out. Fortunately it happened while driving in my driveway. I delivered it to a local service center where repairs were completed. I still have the old parts available for inspection. Only 50004 miles on the vehicle.