2019 FORD F-250 SD Complaints

DRIVING DOWN THE HIGHWAY AT 75 MPH I HIT A BUMP IN THE ROAD AND THE FRONT END STARTED WOBBLING UNCONTROLLABLY. I HAD TO PULL OFF TO THE SIDE OF THE ROAD AND SLOW TO 30MPH UNTIL IT STOPPED WOBBLING.

I HAVE EXPERIENCED "DEATH WOBBLE" MULTIPLE TIMES. IT HAPPENS WHEN GOING ABOVE 50 MPH ON THE HIGHWAY. USUALLY NEAR A BRIDGE OR OVERPASS. THE VEHICLE STEERING BECOMES IMPOSSIBLE TO CONTROL AND THE STEERING WHEEL AND THE TRUCK BEGIN SHAKING VIOLENTLY. THE FIRST TIME IT HAPPENED WAS AT 6100 MILES ON AN INTERSTATE WHILE THE TRUCK WAS GOING 70 MPH. THE WEATHER CONDITIONS WERE DRY, NO WIND OR RAIN, AND THE ROAD CONDITION WAS SMOOTH. WHEN IT FIRST HAPPENED, IT SURPRISED ME AND I DID NOT KNOW WHAT WAS HAPPENING AND THE STEERING COULD NOT BE CONTROLLED. MY TRUCK VEERED INTO ONCOMING TRAFFIC TOWARDS AN 18 WHEELER. I MANAGED TO STEER OUT OF THEIR WAY ON TO THE MEDIAN AND SLOW DOWN TO ABOUT 20 MPH AND THE SHAKING STOPPED. THE SECOND TIME WAS A FEW HUNDRED MILES LATER WHEN IT HAPPENED AGAIN ON A HIGHWAY WHILE I WAS GOING 65 MPH. I TOOK THE TRUCK INTO BOB UTTER FORD IN SHERMAN TEXAS AND THE SERVICE ADVISOR LAUGHED AT ME AND TOLD ME I HAD "DEATH WOBBLE". HE WROTE MY NAME IN A SPIRAL NOTEBOOK AND THEN TOLD ME THERE IS NO FIX FOR IT. HE STATED FORD HAS NO FIX AT THIS TIME BUT THAT MY COMPLAINT WAS IN WRITING AND IF SOMETHING COMES FROM FORD, HE WILL GIVE ME A CALL. SO I ASKED WHAT AM I SUPPOSED TO DO IN THE MEANTIME. HE STATED, DO NOT DRIVE OVER 45 MPH UNTIL FORD COMES UP WITH A SOLUTION. THEY KNOW IT IS A PROBLEM AND THEY DON'T CALL IT DEATH WOBBLE, THEY CALL IT STEERING WOBBLE AND THEY AREN'T REAL GOOD AT COMING UP WITH A FIX YET. THE VEHICLE CURRENTLY HAS 8100 MILES ON IT AND I HAVE EXPERIENCED "DEATH WOBBLE" AGAIN TODAY WHILE TRANSPORTING MY CHILDREN TO SCHOOL. IT IS NOT A MATTER OF IF, IT IS A MATTER OF WHEN A PERSON OR AN ENTIRE FAMILY FOR THAT MATTER IS KILLED DUE TO A FAULTY STEERING MECHANISM ON THIS TRUCK. PLEASE HELP US FORD F250 TRUCK DRIVERS THAT HAVE BEEN UNFORTUNATE ENOUGH TO PURCHASE A TRUCK THAT IS A TICKING TIME BOMB FOR US.

2019 F250, APPROX. 13K MILES. TRAVELLING STRAIGHT ON HIGHWAY 60-65 MPH AND TRUCK ENTERED INTO THE WELL KNOWN "DEATH WOBBLE" OR RAPID, RHYTHMIC, DANGEROUS OSCILLATION OF THE FRONT TIRES CAUSING LOSS OF STEERING CONTROL. HAD TO REDUCE SPEED TO 10-15 MPH TO REGAIN CONTROL. THIS HAS HAPPENED 2 TIMES WITHIN 2 CONSECUTIVE TIMES OF DRIVING ON THE FREEWAY IN THE SAME WEEK. TOOK IT INTO THE DEALER AND THEY TEST DROVE IT AND CONFIRMED "DEATH WOBBLE". THE PART (STEERING DAMPENER) THEY AUTOMATICALLY PRESCRIBE (TSB 19-2274) TO FIX THIS IS ON BACK ORDER 4-6 WEEKS AND WE WERE TOLD "NO LOANER" AND BRING THE TRUCK BACK WHEN THE PART IS IN. WE SAID "SO, WE ARE SUPPOSED TO DRIVE OUR FAMILY AROUND IN A TRUCK THAT IS BASICALLY NEW WITH A DEATH WOBBLE?" TO WHICH THE SERVICE MANAGER RESPONDED "YEAH, I KNOW, CRAZY ISN'T IT?". WE ALREADY KNOW THAT TSB 19-2274 IS A BAND AID AND NOT A REAL SOLUTION TO THE PROBLEM. MOST WHO GET TSB 19-2274 DONE ARE BACK WITHIN A FEW THOUSAND MILES OR SOONER BECAUSE DEATH WOBBLE HAS RETURNED, BECAUSE THE ROOT OF THE PROBLEM HAS NOT BEEN FIXED. WE HAVE A VIDEO OF OUR LOOSE TIE ROD ENDS CLUNKING AND LIFTING WHEN THE STEERING WHEEL IS MOVED LEFT AND RIGHT. WE TOLD THE SERVICE MANAGER ABOUT THESE LOOSE PARTS - NOTHING WAS LOOKED AT OR RECOMMENDED TO BE DONE REGARDING THESE LOOSE PARTS. WE HAVE INVESTIGATED THIS PROBLEM EXTENSIVELY ONLINE AND IT SEEMS TO BE HAPPENING IN EPIDEMIC PROPORTIONS IN 2017-2019 MODELS. MOST "VICTIMS" OF THIS PROBLEM END UP IN AN ENDLESS CYCLE OF TRIPS TO THE DEALERSHIP WITH CONTINUING DANGEROUS DEATH WOBBLE UNTIL THEIR WARRANTY IS RUN OUT. THE PEOPLE WHO SEEM TO HAVE REAL SUCCESS IN PERMANENT SOLUTIONS GO AFTERMARKET, REBUILDING THE FRONT END SUSPENSION AT THEIR OWN EXPENSE ON THEIR BRAND NEW TRUCKS. THIS IS CRIMINAL NEGLIGENCE. WE HAVE A CRIPPLED $50K TRUCK - CANNOT EVEN DRIVE IT ON THE HIGHWAY! RECALL NEEDED!!!!

PURCHASED A 2019 FORD F250 SUPER DUTY, SUPER CREW CAB, FOUR WHEEL DRIVE TRUCK. DROVE GREAT UNTIL 21K MILES. THE NOTORIOUS "DEATH WOBBLE" COMMON TO THESE TRUCKS HAS STARTED. DRIVING I-25 LAST NIGHT, TRUCK SHOOK VIOLENTLY AFTER DRIVING OVER A BRIDGE AT 75 MPH WITH LOSS OF ANY CONTROL. IMMEDIATELY LET UP ON THE THROTTLE AND ALLOWED THE TRUCK TO SLOW UNDER 50 MPH AND THE WOBBLE CORRECTED. FURTHER INVESTIGATION REVEALED NOTHING OUT OF THE ORDINARY WITH BALL JOINTS, SUSPENSION, ETC. I WILL BE GOING TO THE DEALERSHIP TO HAVE THIS ISSUE CORRECTED. A RELATIVELY NEW TRUCK WITH 20K MILES SHOULD BE JUST BREAKING IN, NOT BROKEN. A SERIOUS SAFETY ISSUE THAT IS GOING TO KILL PEOPLE IF NOT RECTIFIED.

TL* THE CONTACT OWNS A 2019 FORD F-250. WHILE DRIVING 50 MPH, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE" AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND STOP THE VEHICLE. THE CONTACT CONTINUED DRIVING AT A MUCH SLOWER SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED NEWBERRY FAMILY MOTORS (LOCATED AT 126 E B AVE, KINGMAN, KS 67068, (620) 532-3181) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2019 FORD F-250. WHILE DRIVING 65 TO 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY OUT OF CONTROL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE CONTACT HAD TO REDUCE THE SPEED TO REGAIN CONTROL OF THE VEHICLE. ON TWO OCCASIONS, WHILE DRIVING 40 TO 45 MPH AND GRADUALLY ACCELERATING, THE VEHICLE PROCEEDED TO SHAKE. THE VEHICLE WAS TAKEN TO CARAWAY FORD (140 EAST SARAH DEWTT DRIVE, DALLAS, TX 78629, (830) 762-9646). THE DEALER STATED THAT THERE WAS A NEW PART THAT WOULD CORRECT THE WOBBLING. THE DEALER ORDERED THE PART, BUT THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: (XXX). THE FAILURE WAS MILEAGE WAS 11,000. *LN ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

WHILE TRAVELING AT HIGHWAY SPEED VEHICLE STARTED SHAKING VIOLENTLY AFTER GOING OVER A BRIDGE EXPANSION JOINT (BUMP). CAUSING A LOSS OF CONTROL AND CROSSING 3 LANES INCLUDING THE HIGHWAY SHOULDER. VEHICLE CAME TO A STOP IN THE GRASS ALONG THE SIDE OF THE INTERSTATE. SHAKING CONTINUED UNTIL VEHICLE WAS BELOW 20 MPH. I PURCHASED THE TRUCK NEW IN NOV 2019 AND IT HAD APPROXIMATELY 28,000 MILES ON IT WHEN THE INCIDENT OCCURRED. THE TIRES AND ALL OTHER EQUIPMENT IS FACTORY ORIGINAL, NOTHING HAS BEEN ADDED OR CHANGED. VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR REPAIR IN ACCORDANCE WITH TSB 19-2274.

I NOTICED THE WOBBLING WHEN I JUST PURCHASED THE VEHICLE, BUT I WAS TOO BUSY AND THOUGHT IT MIGHT NEED AN ALIGNMENT. IT WAS GETTING WORSE. ON 11/18/2019, WHEN I WAS DRIVING AND HIT A BUMP IN THE INTERSTATE, THE FRONT END STARTED WOBBLING VERY BADLY. I SLOWED DOWN AND IT STOPPED. IT HAPPENS MORE AND MORE OFTEN.I TOOK IT TO THE FORD DEALER THAT I BOUGHT THE VEHICLE FROM. THEY SAID IT WAS A DAMPER ASSEMBLY DEFAULT. THEY TOLD ME THIS DEFAULT DAMPER ASSEMBLY SHOULD BE A RECALL, BUT IT HAS NOT BEEN ANNOUNCED BY THE AUTHORIZED AUTHORITY SO I WOULD HAVE TO PAY TO GET IT REPLACED. IT IS VERY UNSAFE TO DRIVE THE VEHICLE, BUT I HAVE NO CHOICE SINCE I DON'T HAVE ANOTHER VEHICLE. THE DEFAULT PART IS ON BACK ORDERED. I CALLED THE DEALER TODAY. THEY SAID THE PART WOULD NOT BE IN UNTIL 12/17 OR LATER.

PURCHASED THIS 2019 F250 3/4 TON HEAVY DUTY LONG BOX IN MAY. IT HAS HAD THE DEATH WOBBLE 4 TIMES NOW, THREE TIMES INTO THE DEALERSHIP. THIS HAS HAPPENED ON DRY SMOOTH PAVEMENT GOING AT 65 MPH OR BETTER, ONCE TOWING A LIVING QUARTERS HORSE TRAILER ON ICY ROADS. THE DEALER NOW HAS THE TRUCK FOR AN "UNDETERMINED" TIME AS THEY DON'T KNOW WHAT TO DO WITH IT. I HAVE LISTENED TO AND READ A LOT OF YOUTUBE AND THREADS THAT THIS S A MOJOR PROBLEM AND FORD HAS NOT ISSUED A RECALL. I WONDER HOW MANY PEOPLE HAVE TO BE KILLED OR INJURED BEFORE SOMETHING IS DON. THEY ISSUE A RECALL ON A TAIL GATE OR SEAT PROBLEM BUT NOT ON SOMETHING AS SERIOUS AS THEE FRONT END SUDDENLY BECOMING SO DANGEROUS AS THE "DEATH WOBBLE" AND BOUNCING ALL OVER THE ROAD WITHOUT BEING ABLE TO CONTROL IT......... WHY FORD THE DEALER INSTALLED AFTERMARKET STABILIZERS, DIND'T HELP, THEN FORD PRODUCT STABILIZERS AND IT STILL DIDN'T HELP, NOW IT'S IN THE SHOP TILL WHO KNOWS WHEN. I AM TERRIFIED TO DRIVE IT FOR FEAR OF WHEN IT MIGHT HAPPEN AGAIN.

THIS VEHICLE AND MANY MORE LIKE IT ARE EXPERIENCING WHAT FORD MOTOR COMPANY IS CALLING SUSTAINED STEERING WHEEL OSCILLATION , WHEN IT IS ACTUALLY A DEATH WOBBLE THAT IF NOT GOTTEN UNDER CONTROL IMMEDIATELY WILL LEAD TO LOSS OF CONTROL, WHICH MAY INVOLVE SERIOUS INJURY OR DEATH, FORD ADDRESS THIS IN TSB 19-2274 HOWEVER THEY ARE NOT DOING ENOUGH TO MAKE PARTS AVAILABLE TO CORRECT THIS DANGEROUS CONDITION. . I DO NOT PERSONALLY OWN ONE OF THESE VEHICLES BUT I AS A SERVICE MANAGER AT A FORD DEALER HAVE SEEN THAT PROBLEM FIRST HAND OVER AND OVER . THERE IS NO RELIABLE AVENUE FOR US TO CONTACT FORD FOR THEM TO TAKE US SERIOUSLY SO I HOPE THIS WILL NOT FALL ON DEAF EARS AND ACTION WILL BE TAKEN TO PREVENT POSSIBLE WRECKS AND FATALITIES . [XXX] BEING THAT I AM A MANAGER AT A FORD DEALER I WISH TO HAVE MY IDENTITY PROTECTED DUE TO POSSIBLE BACKLASH OVER THIS REPORT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR