2022 FORD F-350 SD Complaints

While flat towing my 2022 Ford F-350 behind a motorhome using Ford’s Neutral Tow Mode procedure, the vehicle suffered a catastrophic transmission failure. The Ford dealer documented this clearly on the service invoice: “HAPPENED WHILE THE VEHICLE WAS FLAT TOWED.” After the tow, the truck had severe slipping, delayed engagement, high RPM with no movement, and a wrench light. The dealer confirmed fault codes P0741, P1744, and P27B4. The dealer found catastrophic internal damage: “fluid is burnt with metal debris… filter is packed with metal debris… torque converter has came apart and filled transmission with metal debris… it is catastrophic failure.” These components are available for inspection. The dealer also documented a low battery condition: “batteries. low state of charge.” Ford’s Neutral Tow Mode relies on electronic control modules that require stable voltage, but Ford provides no warning that low voltage can cause the transfer case to exit Neutral Tow Mode. This creates a safety risk because the transmission can be rotated internally without lubrication while being towed, which can lead to sudden drivetrain lockup or loss of control. The problem was confirmed by the Ford dealer, and the vehicle was fully inspected by them. The only warning symptom occurred after towing: wrench light, slipping, and no movement. There were no warnings during the tow itself. This failure mode is not disclosed by Ford and cannot be detected or prevented by the owner.

The right rear corner parking sensor on the truck has a 3 foot range. I believe these rear back up sensors normally should have a 12-15 foot range. I was backing up at an angle at slow speeds at hit a large brick mailbox. The mailbox is below the height of the closed tailgate. This could have been a adult or child. The sensor triggered but I did not stop in time. At 5mph a 3 foot distance is covered in .4 seconds. I replaced the bumper and the bumper cover as a result of this .

This is not a failed component, the issue is a design interaction issue. This truck when it gets stuck as it unfortunately very easily does even on wet grass goes into a traction control mode where the throttle is VERY damped but the issue is not only is the opening very dampened the closing is also VERY damped. This is made significantly worse by the fact that traction control cannot actually be disabled. There is a switch and it indicates it is disabled but the functionality remains the same. This combination means whenever you're working to get the truck unstuck, like yesterday when it was on wet grass you have to expect that the vehicle will suddenly accelerate as soon as it finds traction. normally you can counteract this by expecting to apply significant brakes as soon as it finds traction but if the front wheels are still on a slippery surface the ABS system will lose it's mind and essentially disable brakes as the vehicle accelerates violently backwards with the new found traction. This combination of software decisions makes it so you can very easily replicate an unintended acceleration scenario where the vehicle jumps back a solid 20' when this happens, not respecting any brake input given by the driver and certainly not respecting that the throttle was released long ago. The throttle closing should not be damped when traction control is running and the ABS system should not be behaving the way it does. I understand getting the vehicle unstuck from wet grass is not normal operation but that's what the traction control disable button should be for and Ford makes that button useless also. When taken together, all these engineering decisions make for a very unsafe situation that has zero reason to exist. I've attached pictures that show the overview of the situation as well as the characteristic ABS marks showing that it was disabling brakes.

The contact owns a 2022 Ford F-350 SD. The contact stated that while attempting to accelerate from a complete stop, the vehicle lost power. There was no warning light illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline), 25V686000 (Back Over Prevention), 26V104000 (Electrical System, Exterior Lighting), and 26V204000 (Visibility); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

2022 F350 SRW, King Ranch, Tremor Steering column began making clunking sound when hitting rough patches on highway. I then noticed that I was able to lift the steering wheel an inch or two up and also pull it towards me two to three inches and freely push it back in. I could wobble the steering wheel side to side as well. Felt very unsafe as I was on a 7 hour trip home. No warning lights or incident that contributed to problem

Front facing camera, located in front grill, has inadequate water proofing, which eventually shorts out the camera and causing it to become inoperable. This creates a blind spot when backing up or driving in tight spaces with such a large truck. When the front camera blacks out, you lose visibility in front of the vehicle. This is a safety issue, because the size of the truck, how high it sits from the factory, and no visibility over the hood could cause a collision with low height persons or kids or property. Yes, this issue has been reproduced by the dealer. And there are numerous reports of people on message forums and social media complaining of this issue. There were no warnings of this prior to failure. One day the front facing camera simply stopped working, leaving a black screen for any camera views that include the front camera.

Glass roof panel behind sunroof (over rear seats of crew cab) shattered while driving on the highway at 5:30am with no other vehicles within several hundred yards. No sign of impact, remaining glass seems to be pushed outward.

The contact owns a 2022 Ford F-350 SD. The contact stated that while driving approximately 45-50 MPH, in snowy weather, the front driver's side windshield wiper fractured, and the contact pulled over to manually wipe the window. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 22S26 (Both Front Wiper Arm Replacement) because the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the dealer's information. The failure mileage was approximately 32,076.

The contact owns a 2022 Ford F-350 SD. While driving at an undisclosed speed and hauling a trailer, there was a delay with the trailer brakes before the trailer brakes engaged, causing the braking distance to be extended. Occasionally, the trailer brakes failed to engage, causing the electric brakes to activate and stop the vehicle. The contact became aware of NHTSA Campaign Number: 25V132000 (Electrical System) on the NHTSA.GOV website, which referenced a similar failure. The dealer was made aware of the failure. The dealer informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer opened a case for the failure; however, no assistance was provided. The failure mileage was approximately 94,000.

Our truck is currently experiencing issue with the driver side door. In cold temperatures, the door will not open from the outside of the vehicle nor the inside of the vehicle. This is a known Ford recall with the F150 series as well. TSB/SSM 50543: SSM 50543 is a Ford Special Service Message addressing freezing door latches on 2021-2022 F-150 trucks. It addresses issues with doors failing to lock, unlock, or open in freezing temperatures due to water intrusion, instructing dealers to inspect and, if necessary, replace door latch cables and actuators. This is EXACTLY what we are experiencing with our 2022 F350.