2019 FORD F-350 SD Complaints

The fuel filter housing cracked and started pouring diesel out the top and back of the engine. No warning lights going to dealer for replacement. This can be very dangerous for vehicle occupants and another motorist.

The CP4 fuel pump failed causing the entire fuel system to be replaced. It is the same pump that is covered in the recall for 2020-2024 6.7 engines.

Brake lights stay on won’t go off. Replaced brake module, fuse etc. Can put key in and turn to accessories and put gear selector in drive,neutral, reverse WITHOUT PUTTING FOOT ON BRAKE PEDAL… CANNOT FIGURE THIS PROBLEM OUT…

The contact owns a 2019 Ford F-350. The contact stated while the vehicle was in the automatic car wash, water entered the vehicle from the front windshield. The water leaked into the fuse box and short-circuited the fuse box. The vehicle was towed to the dealer where it was determined that the seal around the windshield needed to be resealed and the fuse box replaced. The vehicle was repaired. The contact stated that on a separate occasion while driving 70 MPH, the vehicle abruptly came to a complete stop. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed and determined that the transmission had failed. The vehicle was repaired, but the failure reoccurred 2 additional times. The dealer diagnosed that the clutch plate failed and gear 1 and gear 2 were heat-welded together. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

The contact owns a 2019 Ford F-350. The contact stated that the driver's side front door latch failed to lock and securely close the door. The contact stated that the failure only occurred during cold weather. The failure had occurred 4 times. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The contact was informed that there was an undisclosed Customer Satisfaction Program for the door latch freezing and the door lock actuator failing to operate as designed; however, the contact was not provided the CSP number. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 82,000.

The contact owns a 2019 Ford F-350. The contact stated while routine maintenance was being completed on the vehicle by a certified mechanic, the contact was informed that there were metal shavings inside the fuel pump. The mechanic informed the contact that the fuel pump needed to be replaced. The vehicle had not been repaired. The contact searched online and became aware of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) and related the failure to the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,788.

the CP4 fuel pump sent metal shavings into the fuel injectors and the engine quit. no warning light came on at all. the entire fuel system had to be rebuilt. This happened in the middle of the night on [XXX] in shreveport LA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford F-350. The contact stated the adaptive steering fault light was illuminated and then the adaptive steering failed to operate as designed. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate, and was ambling forward instead. The vehicle was taken to the dealer who diagnosed and determined that the failure was related to recall CXH03332865/R323W4 for the adaptive steering failure; however, the vehicle was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall related to the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 40,000.

[XXX] my 2019 ford f350 extended cab 4x4 6.7 diesel engine caught fire while i was driving on [XXX] i was pulling a small gooseneck horse trailer with 2 live horses inside. I was traveling at 60mph. no modifications to the truck, everything stock. a car pulled along side me pointing to the front of the truck yelling your on fire. immediately got off on an exit ramp, the truck engine died and i lost all power . i tried to put it in park nothing happened. the truck and trailer started to roll backwards off an embankment. i got the emergency brake on. my wife and i exited the truck the whole front end was on fire 50 ft + flames . we got the horses out and away .according to parkhills mo. fire dept truck burned to the ground in less than 15 minutes. they stated it was a fuel fed fire. all the fire crew and responding police officers stated it was a common occurrence for that model ford to catch fire . this truck had 19,967 miles no modifications. no warnings ,no fuel smells .nothing to indicate any problems. truck went from running perfect to burned up in less than 15 minutes. total loss of the truck along with all my personal belongings. we were lucky ourselves and our horses escaped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford F-350. The contact stated while driving or while the vehicle was parked, the doors would freeze in cold weather and failed to latch securely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 19N06 (Door Latch Freezing Concerns). The failure mileage was 91,620.