2019 FORD F-350 SD Complaints

HI, THE ATTORNEY GENERAL TOLD ME TO EMAIL YOU ABOUT MY LEMON FORD 1 TON SUPER DUTY TRUCK VIN # [XXX]. IT'S SITTING AT FORD IN ST. CLOUD MINNESOTA WAITING ON A PART. THE ATTORNEY GENERAL SAID THAT YOU MIGHT WANT TO LOOK AT IT DUE TO A BOLT BEING LEFT INSIDE OF THE REAR DIFFERENTIAL HOUSING DURING THE MANUFACTURING OF THE TRUCK, CAUSING IT TO LOCK UP TEMPORARILY AFTER I HIT A BUMP IN THE ROAD. THIS CAUSED THE BOLT TO BOUNCE UP AND GO THROUGH THE RING AND PINION GEARSAND THEN GOT SMASHED BETWEEN THE DIFFERENTIAL CARRIER. THIS COULD HAVE BEEN VERY DEADLY TO MYSELF AND OTHERS WITH ME, IF THE BOLT HADN'T RELEASED ITSELF. *DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WITH THE TRUCK EMPTY, WHILE TOWING A SMALL ENCLOSED TRAILER ON INTERSTATE 84 EAST OF BOISE, IDAHO AT EXACTLY 80 MPH (CRUISE CONTROL), MY WIFE AND I EXPERIENCED "DEATH WOBBLE". THE FRONT END STARTED TO SHAKE VIOLENTLY. I WAS UNABLE TO STEER THE TRUCK AND HAD TO SLAM ON THE BREAKS AND PULL OVER. TRAFFIC BEHIND ME HAD TO REACT QUICKLY - INCLUDING SEVERAL SEMI'S. EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE. I THOUGHT WE WERE GOING TO GET REAR-ENDED BY ONE SEMI TRUCK AND TRAILER. THIS HAPPENED 3 TIMES THAT EVENING - EVEN THOUGH I HAD SLOWED DOWN. TO MAKE IT HOME SAFELY, I SLOWED WAY DOWN.

TL* THE CONTACT OWNS A 2019 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TAILGATE UNLATCHED AFTER THE KEY FOB WAS INADVERTENTLY DEPRESSED IN HIS POCKET. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE TAILGATE. THE VEHICLE WAS TAKEN TO HENRY CURTIS FORD (1120 AUTO CENTER DR, PETALUMA, CA 94952, (707) 769-2300) TO BE INSPECTED. THE CONTACT WAS REFERRED TO NAPA COUNTY FORD (570 SOSCOL AVE, NAPA, CA 94559, (707) 255-2580). THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED WITHOUT THE BOUNDARIES OF HOW THE VEHICLE WAS DESIGNED TO OPERATE. THE CONTACT STATED THAT THE MECHANIC AGREED THAT THERE WAS A DESIGN FLAW WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER CLOSED THE CASE AS PER THE MANUFACTURER'S REQUEST. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

EXPERIENCED DEATH WABBLE ON A 2019 FORD F350 AFTER HITTING A SMALL BUMP WHILE TRAVELING IN A STRAIGHT LINE AT 40 MPH ON A PAVED MAJOR CITY STREET. ABLE TO STOP THE WABBLE AFTER SLOWING TO 25 MPH. TRUCK HAS LESS THAN 5000 MILES ON THE ODOMETER. DRIVE-TRAIN AND SUSPENSION ARE STOCK AND TRUCK PURCHASED FROM A NEW VEHICLE DEALERSHIP LESS THAN ONE YEAR AGO. SYMPTOMS ARE THE SAME AS I WOULD EXPECT TO EXPERIENCE WITH WORN SUSPENSION PARTS ON A JEEP CHEROKEE OR WRANGLER, NOT A NEW TRUCK. GIVEN THE NEWNESS OF THE VEHICLE AND LOW MILEAGE, IT IS HIGHLY UNLIKELY TO BE WORN PARTS, WHICH MEANS IT IS POSSIBLE THERE IS A DESIGN DEFECT WHERE THE FRAME AT THE STEERING BOX OR A SUSPENSION INTERFACE FLEXES CREATING THE SAME SYMPTOMS AS WORN COMPONENTS

OUR COMPANY HAS HAD MULTIPLE VEHICLE FAILURES OF THE SHUTTER DOOR WHICH PREVENTS THE VEHICLE FROM DEFROSTING CAUSING DANGEROUS LOW VISIBLY THROUGH THE WINDSHIELD. SPECIFICALLY 3 - F350'S AND 2 - F550'S ALL OF WHICH ARE MODEL YEARS 2019 AND 2020. THEY HAVE BEEN REPLACED UNDER WARRANTY AND CONTINUE TO FAIL AT AN ALARMING RATE.

I WAS DRIVING MY 2019 F350 WITH JUST OVER 18000 MILES TO A FAMILY RESIDENCE VIA 130TH AVENUE A TWO LANE ROAD IN IOWA, TRAVELING 55MPH. I WENT OVER A BRIDGE AND HAD VIOLENT SHAKING OF THE TRUCK FROM THE FRONT END (DEATH WOBBLE). I HAD TO QUICKLY SLOW DOWN TO UNDER 30MPH FOR IT TO STOP. THEN AGAIN -SAME DAY- TRAVELING ON I-80 AT 70MPH, I WENT OVER ANOTHER BRIDGE AND THE TRUCK DID THE EXACT SAME THING. THE TRUCK VIOLENTLY SHOOK AT THE FRONT END (DEATH WOBBLE). I HAD TO AGAIN QUICKLY SLOW DOWN TO UNDER 30MPH ON A INTERSTATE FOR IT TO STOP. BOTH TIME I HAD A PREGNANT WIFE AND SON IN THE VEHICLE. I WAS LUCKY THAT I WAS ABLE TO SLOW DOWN AND GET OVER TO THE FAR RIGHT. I WAS ALSO LUCKY THAT I DID NOT HAVE ONE OF MY TRAILERS WITH LIVESTOCK ATTACHED. THIS IS A VERY UNSAFE TRUCK RIGHT NOW, I HAPPY THAT I WAS DRIVING AND NOT MY WIFE. SHE WILL NOT BE DRIVING THIS TRUCK ANYMORE.

I DROVE ACROSS RAILROAD TRACK AT ABOUT 50 MPH AND EXPERIENCED SEVERE WOBBLE OF STEERING WHEEL AND VIOLENT VIBRATION THAT MADE VEHICLE UNCONTROLLABLE. I HAD TO DECELERATE DOWN TO ABOUT 15-20 MPH BEFORE WOBBLE WENT AWAY. THIS IS THE 2ND TIME THIS HAS HAPPENED SINCE VEHICLE WAS NEW. FIRST TIME WAS LESS SEVERE. VEHICLE IS FACTORY STOCK WITH 8000 MILES ON IT.

ON SEPT 4,2020 WITH MILEAGE AT 20980 AND AGAIN ON SEPT 3, 2020 AT 21560 AT AROUND 65 TO 70 MPH THE FRONT END WOBBLED FOR 6 TO 8 SECONDS IN A UNCONTROLLED MANOR. THIS MADE CONTROL VERY DIFFICULT AND DANGEROUS. I CHECKED THE AIR PRESSURE WHICH WAS AT THE RECOMMEND LEVEL. BOTH TIMES I WAS TRAVELING ON WELL MAINTAINED STATE HWY. I FIND THIS UNACCEPTABLE AND HIGHLY DANGEROUS. THIS WAS ON A STRAIGHT ROAD.

VEHICLE STARTED SHAKING VIOLENTLY WHEN I WAS DRIVING ON THE HIGHWAY WITH 60 MPH, I LOST CONTROL. LUCKILY THERE WAS NO CAR NEXT TO MINE BUT IF THERE WAS I WOULD HAVE CRASHED. I CAN NOT TRUST THIS TRUCK ANY LONGER. I AM TERRIFIED TO DRIVE.

OUR VEHICLE HAS EXPERIENCED THE FORD "DEATH WOBBLE" ON MULTIPLE OCCASIONS. THIS IS PARTICULARLY CONCERNING AND DANGEROUS WHILE TOWING A 20K POUND FIFTH WHEEL. AT ONE POINT THE WOBBLE WAS SO SEVERE THAT IT DAMAGED OUR FIFTH WHEEL, THE BED OF THE TRUCK, AND WE COULD NOT CONTROL THE VEHICLE WHEN WE HIT A BUMP IN THE ROAD. FORD HAS A BAD REPUTATION FOR THIS ISSUE, LONG STANDING, AND I REQUEST THE FEDERAL GOVERNMENT WOULD INVESTIGATE WHY THEY CONTINUE TO PRODUCE VEHICLES WITHOUT CORRECTING THE ISSUE. WE HAVE HAD OURS FIXED BUT THIS COULD HAVE RESULTED IN DEATH AND IT IS NOT ACCEPTABLE THAT FORD CONTINUES TO SELL A PRODUCT WITH A POTENTIALLY DEADLY SAFETY ISSUE. THE DATE BELOW IS ONE OF MANY DATES.