2024 FORD F-350 SD Complaints

The contact owns a 2024 Ford F 350 SD. The contact stated while driving at various speeds, there was an abnormal burning odor coming from the vehicle. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a faulty coolant temperature sensor. The vehicle was not repaired. The vehicle was taken to a second dealer; Power Ford (1101 Montaño Rd NE, Albuquerque, NM 87107); however, no cause for the failure was found. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 110,000.

The nozzle on the flow thru system under the dash (Part No. PC3Z-18490-B) loosened and dropped down directly over the gas and brake pedal. This interfered with the driver's foot causing the driver to loose control which caused the pickup to run into a fifth wheel trailer hitch while the vehicle was in reverse. The tailgate of the vehicle was damaged but, luckily, no one was injured. However, if this had occurred while the vehicle was on the highway, lives could have been lost. I have temporarily taped the part up under the dash but I have not yet discussed this with a dealer. This incident occurred on February 6, 2025 at approximately 1:00 pm.

Main fuse panel shorted out with 6700 miles on vehicle - short created constant power to AC compressor locking it up and damaging all ac components. Cabin filled with smoke at time of electrical failure.

Battery failed on the drivers side. The 12 volt outlets quit working except after driving down the road for a while. They all the sudden started working. Went to Auto Zone the battery tested bad. When replacing the batteries the one on the driver side that failed had less weight then the one on the passanger side even tho they were the same battery make and model

 New SAFTEY ISSUE  ....  At about 670 miles on the odometer, the cruise control is acting up, Set cruise control to any speed and within less than a minute it jumps up to another value. I.E. set at 45mph, jumps to 61. Set at 50 mph, it jumps to 61. At 70 mph setting it goes to 86mph!.  Replicated this many times today (12/18/2024). It didn't make any difference between Normal, ECO or Tow/HAUL MODES. Testing further demonstrates that the cruise will step up as above after engaging and if you let it run by itself it will make a second jump then a third to 86MPH! Needless to say I didn't check to see what it would do if it hit 86mph!! Not safe to operate. Other than above the cruise had been working fine. BTW, it did matter if lane departure was on or off either as a note. As late as today 12/30/2024 the cruise control continues to act as above. I have not done a factory reset to the sync 4 system either. Will leave that to the dealer. The vehicle is going into the dealer 12/31/2024

When connected to a trailer the instrument panel goes blank. I am unable to se any important information about the truck such as but not limited to coolant temp, oil temp, transmission temp, boost pressure, etc. having driven trucks that pull hard this information is critical. I have researched this issue on the internet and found that I am not the only person having this issue. Ford is aware that they have a problem and indicated that they have resolved it on the 2025 models, but not on the 2024 models. I feel that this is a safety issue and needs to be resolved. Thank you

What component or system failed or malfunctioned, and is it available for inspection upon request? Lane Keeping Assistance. It is available for inspection. How was your safety or the safety of others put at risk? When Lane Keeping Assistance is engaged the truck steers the truck off-center to the right, uncomfortably to the right. At times it's riding the right lane line, but maintains at least twice as much distance on the left as the right and up to no distance on the right. While the system is engaged, I am continually fighting the steering input to correct it to the left. Has the problem been reproduced or confirmed by a dealer or independent service center? I reported the problem to MacHaik Ford, the one service advisor I spoke had not heard of the issue. Forums online indicate the problem is present on 2024 models but not prior to 2024; other owners of 2024 SuperDuty trucks have commented that their vehicle also over-corrects to the right. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. I reported the issue to Ford Customer Service over the phone today (2nd day of ownership), have not heard back from Ford yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning signals.

The contact owns a 2024 Ford F-350. The contact stated that upon approaching the vehicle in the morning during a rainstorm, he observed that both the driver’s and passenger’s side windows had rolled down independently. As a result of the failure, the vehicle had become rain soaked overnight. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 9,000.

When pulling a trailer the breaks are delayed by at least 8 seconds. The hand break normally does it instantly but no longer. This is a safety issue when pulling trailer that it pulling over 20K lbs & not being able to stop immediately when placing you foot on the break. Vehicle was look at by Ford dealership who stated they have had many complaints regarding this issue to contact Ford Motor Company.

Within the first 200 miles of ownership i noticed the truck pulls right and is difficult to steer left with the lane assist control switched off. The dealership i bought it from has replaced the electric motor which controls the lane assist and has performed 2 alignments. The dealership stated Ford instructed them to change the steering motor, the condition still exists. The dealership then stated other trucks on their lot act the same way and according to Ford if more then 2 trucks act this way it is a condition of the truck's design. I have request a Ford engineer update the software on the truck because older models do not act this way. I am concerned the situation can worsen and the truck can drive off the road or the electric motor will over heat from trying to correct all the time. The truck has been at the dealership since 6/28/2024.