2024 FORD F-350 SD Complaints

When the truck idles it randomly shuts off completely and shows a sign on dash of 'vehicle may not start/restart please service' then it will disappear. It never shows any codes when hooked to machine in repair shop. This is a huge safety concern while driving and hauling trailers with equipment since all power is lost when it happens. It has been looked at by the dealership 3 times and they were unable to locate issue as stated on service receipt. No warnings prior and truck was purchased 3/2025 and the issue started 1/26 and still continues.

The contact owns a 2024 Ford F-350 SD. The contact stated that the power windows independently rolled down while the vehicle was parked, causing water to enter the vehicle. The dealer was notified of the failure and performed an unknown remote software update; however, the failure persisted. The vehicle was taken to the dealer, where the power window master switch replacement was recommended. The vehicle was not repaired. Additionally, the contact stated that while driving and towing a trailer, the message "Trailer Not Connected" was displayed, and the trailer exterior lights and brakes were inoperable intermittently. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); and the vehicle was taken to the dealer, who performed the recall repair; however, the failure recurred. The vehicle was taken back to the dealer, where the integrated trailer module software update was performed a second time; however, the failure persisted. The contact was informed that the integrated trailer module needed to be replaced at the owner's expense. The contact stated that the recall repair failed to fix the vehicle. The dealer notified the manufacturer of the failures, but the manufacturer denied assistance. The failure mileage was approximately 50,000.

The contact owns a 2024 Ford F-350. The contact stated that after reversing into the driveway and parking the vehicle, the engine was turned off while the vehicle was in reverse(R). The contact exited the vehicle and entered the residence. Moments later, the vehicle erroneously rolled down the driveway downhill and collided with a building on the property. The contacted stated that the Automatic Return to Park (P) safety feature failed to engage, causing the incident. The vehicle was later driven to the local dealer for repairs. The manufacturer was not yet contacted. The failure mileage was 30,000.

When vehicle was in Reverse parked in garage with garage door open, I removed my seatbelt and opened the door to exit vehicle believing it was actually in Park. The vehicle rolled backwards at idle speed as I tried to get back in to apply the foot brake. The open drivers door collided with the garage wall and stopped the vehicle before I could stop it with the brakes. A body shop manager doing an in home estimate told me that a 2024 F 350 has an Automatic Return to Park shift feature that should have immediately moved the column mounted shift to Park and applied the emergency brake. This feature was apparently installed in all Super Duty trucks in 2023 when the electric column shifter was added. It did neither of these things and collided with the wall damaging the wall and drivers door. I believe this is a defect in a safety critical system and filed a complaint with the Ford Customer Service Concerns department. They told me they would escalate to their general counsel but if I filed an insurance claim, that the complaint would no longer be active. No lawyer I contacted would take my case because a significant personal injury did not occur. I was advised to file insurance claim for both home and property policies.

In tow/haul mode on even a slight downgrade while towing a 9000lb fifth wheel camper even the slightest application of brakes causes an extreme downshift from 10th to 4th at highway speeds of 60+ mph revving the engine to over 5000rpms and causing slight rear wheel lockup on dry roads. This could be fatal on even slightly damp roads. This occurred multiple times

This is truck number two of two trucks with the same issue. I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. I will be filing another report for that truck as well. Thanks, [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Here’s a clean, strong NHTSA synopsis that sticks to their rules (no personal info, clear safety framing, and specific details): --- **What happened:** The heated seat system in a 2024 Ford F-350 Super Duty Platinum exhibited excessive and uneven heat output in both the driver and passenger seats. While in use, the seat heaters produced a burning sensation at the skin level for both occupants, requiring the heaters to be turned off to avoid injury. The condition appears to involve the seat heating element and/or temperature regulation system. During a subsequent seat cover replacement, the heating element was exposed and showed visible signs of localized overheating, including distinct heat concentration patterns and degradation of the surrounding foam material. The component is available for inspection upon request. This condition presents a safety risk due to the potential for skin burns during normal operation. It also raises concern about possible overheating of seat materials if the system remains active for extended periods, such as during remote start or unattended operation, which could increase the risk of material damage or combustion. The issue was experienced multiple times and is not isolated to a single seating position. The problem has been visually confirmed by an installer during disassembly of the seat, though it is unknown if a dealer has formally documented the condition at this time. There were no warning lights, messages, or prior indicators before the excessive heat condition occurred.

Vehicle has gone into LIMP mode multiple times. Was driving the vehicle and the check engine light went on and the vehicle reduced its speed to 25 mph. This is very dangerous because the traffic was moving at 70 mph and could have rear ended me. The F350 has been at the dealership since March 18. The dealer has diagnosed it but claim they cannot get the part they need to fix it. They insist I return the loaner and drive the F350 home with the problem.

The truck has a clunk in the steering when pulling trailers and does not do this when not laden. The vehicle has only 2,480 miles on it. I was told at the dealership that this will not be fixed because they are not able to replicate the issue. There is a TSB on the issue: SSM 53169 2023-2024 F-Super Duty - Popping/Thumping/Clunking/Knocking Noise From The Steering Column - Built On Or Before 12-Jul-2024 The vehicle was built prior to 12-Jul-2024.