2019 FORD F-350 SD Complaints

AT APPROXIMATELY 14,000 MILES THE VEHICLE DEVELOPED A SEVERE VIBRATION IN THE STEERING WHEN GOING OVER EVEN A SMALL BUMP ON THE FREEWAY AT FREEWAY SPEED. THE VIBRATION CONTINUED TO GET PROGRESSIVELY WORSE UNTIL THE VEHICLE WAS NO LONGER SAFE TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER THAT SOLD US THE TRUCK. THE DEALER SERVICE DEPARTMENT HAD TO REPLACE A NUMBER OF STEERING COMPONENTS IN THE FRONT END AND INDICATED THAT A TIRE PROBLEM CAUSED THE FAILURE. THE TIRES, WHEELS AND ALL STEERING COMPONENTS WERE OEM AND NO MODIFICATIONS HAD BEEN MADE TO THE VEHICLE STEERING OR SUSPENSION SYSTEM WHEN THE ISSUE OCCURRED. THE DEALER INDICATED THAT THE GOODYEAR TIRES INSTALLED AT THE FACTORY WERE THE CAUSE OF THE PROBLEM AND RECOMMENDED INSTALLING MICHELIN TIRES TO ALLEVIATE ANY FUTURE ISSUES. THE STEERING WAS REPAIRED AND THE TIRES REPLACED BY THE DEALER. SINCE THOSE REPAIRS ANOTHER SIMILAR VEHICLE IN OUR FLEET THAT CAME WITH OEM MICHELIN TIRES AND HAS UNDER 10,000 MILES HAS STARTED TO DEVELOP THE SAME ISSUE. THE DEALER HAS INDICATED THAT THIS MAY BE A PROBLEM WITH F350 MODELS BUT CONTINUES TO BLAME GOODYEAR FOR THE PROBLEM AND NO OTHER SOLUTIONS TO FIX THE ISSUE HAVE BEEN INDICATED.

TL* THE CONTACT OWNS A 2019 FORD F-350. WHILE DRIVING 70 MPH, THE ABS ENGAGED WITHOUT WARNING. THE CONTACT MANAGED TO TURN THE VEHICLE OFF AND BACK ON AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO MATTHEWS CURRIE FORD (130 N TAMIAMI TRAIL, NOKOMIS, FL 34275, (800) 248-2378) WHERE IT WAS TEST DRIVEN, BUT THE DEALER WAS UNABLE TO DUPLICATE THAT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-[XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,600. THE VIN WAS UNKNOWN. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

DURING SPEEDS 50 MPH OR ABOVE THE FRONT OF TRUCK WILL SHAKE VIOLENTLY LOSING CONTROL OF STEER AND BREAKING. IT ONLY TAKES THE EDGE OF A CEMENT TRANSITION BETWEEN REGULAR ROAD AND BRIDGE OR SOME BASIC ROUGH SPOTS TO START THE VIOLENT SHAKING. DURING SPEEDS BETWEEN 35 AND 50 AFTER DRIVING OVER ROUGH ROAD FRONT WILL SHIMMY AND SMOOTHOUT. I HAVE HAD 3 NEAR MISSES WITH OTHER VEHICLES DUE TO THE EXTREME AND VIOLENT SHAKING. YESTERDAY WAS A NEAR MISS WITH A SEMI-TRUCK, AND DID NOT GAIN CONTROL UNTIL AFTER CROSSING OVER THREE LANES OF I-435 TRAFFIC OUTSIDE OF KANSAS CITY. I WENT BY FORD TODAY, AND THEY HAVE HAD MANY COMPLAINTS FOR SAME REASON. THIS IS AN EXTREME SAFETY ISSUE. I SHOULD HAVE BEEN NOTIFIED THAT THIS MODEL OF TRUCK IS DEVELOPING DRIVABILITY ISSUES THAT CAN KILL.

WHEN DRIVING 55 MPH, I APPROACHED A BRIDGE WHICH WAS A SLIGHT ELEVATION IN ROADWAY, I WAS PULLING A HORSE TRAILER WHICH WAS A GOOSE NECK. WHEN I WENT OVER THE CHANGE IN ELEVATION THE TRUCK'S FRONT END SHOOK VIOLENTLY, THE STEERING WHEEL SHOOK SO HARD IT WAS HARD TO HOLD ONTO, I SLOWED DOWN THE TRUCK TO 10 MPH AND THE SHAKING WENT DOWN. THIS WAS EXTREMELY SCAREY AND DANGEROUS, LUCKILY NO ONE WAS BEHIND ME ON THE HIGHWAY AND THE WEATHER WAS NOT BAD. THIS TRUCK ONLY HAS 20,000 MILES ON IT. I REALLY WISH THERE WAS A RECALL REGARDING THIS TRUCK, I WANT TO TRADE IT IN AT THIS POINT, IT'S TOO SCAREY TO DRIVE.

TRUCK HAS A RE-OCOCCURING DEATH SHAKE / WOBBLE THAT HAPPENS WHEN YOU HIT BUMPS AT HIGHWAY SPEED (60 MPH PLUS). ONLY WAY TO REGAIN CONTROL IS TO ABRUPTLY DECELERATE THE VEHICLE TO AROUND 20 MPH. HAS NOW HAPPENED MULTIPLE TIMES AND IT'S GETTING WOEMAW. IT'S TO A POINT WHERE I NO LONGER ALLOW MY WIFE AND KIDS TO BE IN THE VEHICLE. THESE TRUCKS SHOULD NOT BE ON THE ROAD AS IT'S A KNOWN ISSUE.

AT APPROXIMATELY 60MPH HIT ROUGH SPOT IN ROAD AND TRUCK STARTED 'DEATH WOBBLE'! HAD TO BRAKE HARD TO LESS THAN 20MPH TO GET TRUCK TO STOP. THIS HAPPENED FIRST WITH THE TRUCK HAVING ONLY 2830 MILES ON IT. NEXT TIME ABOUT 100 MILES LATER HAPPENED AT 75MPH AND I THOUGHT I WAS GOING TO LOOSE CONTROL. CALLED DEALERSHIP AND WAS TOLD IT WOULD BE 2-3 WEEKS BEFORE THEY WOULD HAVE PARTS AND WAS ALSO TOLD TO NOT EXPECT THE NEW PARTS TO FIX THE TRUCK. I WAS TOLD PRIOR TO PURCHASING THE TRUCK THAT THE ISSUES HAD BEEN FIXED PRIOR TO MY PURCHASE SINCE THE TRUCK WAS BUILT IN SEPTEMBER 2019. I DEPEND ON MY VEHICLES TO MAKE MY LIVING, CAN'T DO THAT WITH THEM IN THE SHOP WITH A UNKNOWN FIX. FORD NEEDS TO STOP BEING ALLOWED TO SELL THIS TRUCKS UNTIL THERE IS A PROVEN FIX!! HOW MANY PEOPLE WILL BE INJURED OR KILLED DO YOU THIS PROBLEM BEFORE ACTION IS TAKEN. DEALER ASKED ME WHAT I WANTED TO DO AFTER I COMPLAINED ABOUT THE 2-3 WEEK DELAY ON EVEN BEING ABLE TO WORK IN THE TRUCK. I SAID YOU KNEW THESE TRUCKS STILL HAD THE PROBLEM SO JUST REFUND MY MONEY AND I'LL GO DOWN THE ROAD. WAS LAUGHED AT AND SAID THAT WOULDN'T HAPPEN. AGAIN BOUGHT THE TRUCK OCTOBER 10, 2019 AND IT NOW HAS 3,120 MILES ON IT. THIS NEEDS TO BE STOPPED.

2019 F-350 WITH 8' BED AND APPROX 1000 MILES. 1ST OCCURRENCE: DEPARTED A CAMPGROUND TOWING A TRAVEL TRAILER (AFTER DOING 3 WALK-AROUND SAFETY CHECK PRIOR TO DEPARTING). DROVE 10 MILES TO NEAREST GAS STATION BEFORE GETTING ON THE HIGHWAY WHERE I DISCOVERED THE TAILGATE WAS DOWN AND CRUSHED BY THE TRAVEL TRAILER. THINKING BACK THROUGH MY SERIES OF EVENTS; I WAS ON LEVEL GROUND AND DID NOT REACH DOWN TO DISENGAGE THE PARKING BRAKE BELOW THE GATE RELEASE, I HAD A GROUND GUIDE BACK ME UP OUT OF MY SPOT WHO CONFIRMED GATE WAS STILL UP PRIOR TO DEPARTING, KEY WAS IN THE CUP HOLDER WITH NO OTHER OBJECTS. I REPORTED THIS ISSUE TO THE DEALER(4 SEPT 2019). THEY REVIEWED CURRENT RECALLS ON MY MODEL AND NONE WERE REPORTED. I FILED A CLAIM WITH MY INSURANCE AND ABSORBED THE REPAIR EXPENSES. IMPORTANT TO NOTE, THERE WAS A HEAVY THUNDERSTORM THE NIGHT PRIOR TO DEPARTING. 2ND OCCURRENCE: (WHILE AWAITING PARTS TO REPAIR DAMAGES FROM 1ST OCCURRENCE) I DEPARTED WORK AND JUST AFTER TURNING LEFT OUT OF THE PARKING SPOT STILL IN THE PARKING LOT, THE TAILGATE CAME OPEN UNINTENTIONALLY FOR THE SECOND TIME DURING MY 2 MONTHS OF OWNERSHIP. I IMMEDIATELY NOTICED IT DOWN WHEN I LOOKED IN MY REARVIEW MIRROR AND NO DAMAGES FROM THIS OCCURRENCE.

TRUCK HAS 21750 MILES ON IT AND IS EXPERIENCING THE KNOWN SYMPTOM OF FORD SUPER DUTY KNOWN AS THE "DEATH WOBBLE". AS I WAS ENTERING THE RAMP TO THE FREEWAY, I HIT A BUMP IN THE ROAD AND THE VEHICLE STARTED SHAKING VIOLENTLY CAUSING ME TO ALMOST LOSE CONTROL. I HAD TO SLOW DOWN AND MOVE TO THE SHOULDER AND STOP THE VEHICLE TO SEIZE THE SHAKING. OTHER VEHICLES WERE ON THE ROAD AND THIS CAUSES A HUGE SAFETY CONCERN.

ON DEC 2, 2019 I WAS DRIVING MY 2019 FORD F-350 (WITH 15,000MI) ON INSTERSTATE 505 AT APPROXIMATELY 65-70MPH WHILE OVERTAKING A TRACTOR-TRAILER. WITH NO OBVIOUS CAUSE, THE FRONT WHEELS / STEERING OF THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. I ASSUMED THERE WAS SOME SORT OF MAJOR WHEEL DAMAGE OR BLOWOUT OF A TIRE AND TRIED TO PULL OVER. THE VEHICLE WAS VERY HARD TO STEER AND I DID NOT HAVE ADEQUATE SPEED TO GET SAFELY PAST THE SEMI, SO I SLOWED DOWN IN THE FAST LANE AND PULLED TO THE RIGHT BEHIND THE SEMI. ONCE STOPPED I INSPECTED THE VEHICLE AND WAS SURPRISED TO FIND NO OBVIOUS DAMAGE. I RESUMED DRIVING WITHOUT ANY APPARENT ISSUE. ABOUT 45MI FURTHER DOWN THE ROAD THE EXACT SAME ISSUE HAPPENED AGAIN AT 65MPH. THIS TIME THERE WERE NO VEHICLES NEARBY ON THE HIGHWAY SO I SLOWED BELOW 30MPH AND THE VIBRATION STOPPED. I ACCELERATED BACK TO 65MPH WITHOUT THE VIBRATION ISSUE AND CONTINUED MY TRIP HOME. THE INTENSITY OF THESE VIBRATIONS IS VERY EXTREME AND THE VEHICLE IS ALMOST UNCONTROLLABLE WHEN THEY ARE HAPPENENING. THERE IS NO WAY TO AVOID OR ANTICIPATE THAT THEY WILL HAPPEN, AND THE ONLY REMEDY IS TO SLOW OR STOP THE VEHICLE IMMEDIATELY, WHICH IS EXTREMELY DANGEROUS TO DO IN A FREEWAY ENVIRONMENT WHEN THE STEERING IS BARELY WORKING. MY VEHICLE IS USING ORIGINAL, UNMODIFIED STOCK TIRES, WHEELS, AND SUSPENSION COMPONENTS AND IS OVF RELATIVELY LOW MILEAGE (15,000MI).

THE TRUCK HAS STARTED GETTING THE DEATH WOBBLE AT ABOUT 18,000 MILES. TOOK INTO THE DEALERSHIP AND THEY REPLACED STEERING DAMPNER WITH AN AFTER MARKET ONE PER FORD. GOT TRUCK BACK AND STILL HAS DEATH WOBBLE. TAKING BACK TO FORD THIS WEEK WITH 21,000 MIKES ON TRUCK. THIS IS A SERIOUS PROBLEM. IT DOES THE DEATH WOBBLE ANYTIME YOU HIT A BUMP AT 50 PLUS MPH