2016 FORD F-350 SD Complaints

The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

The vehicle experiences what is known as the "death wobble". It has happened six times, and the frequency is increasing. Each time it has occurred the truck has been towing a travel trailer on the highway/freeway at speeds of approximately 60-65 mph. It usually happens after hitting a bump or imperfection in the roadway. When the incidents occur, the front end of the vehicle shakes uncontrollably. The driver must try to slow the vehicle without touching the breaks, and bracing the steering wheel as tight as possible to keep the vehicle straight on the road. Because the driver/passengers are inside the vehicle they cannot see what is actually happening to the wheels. But individuals in another vehicle said that the front wheels were wobbling uncontrollably. The vehicle is available for inspection upon request. When the incident occurs, the truck and trailer could loose control, wreck into something, causing injuries to the passengers and damage to the vehicle and other's property. The problem has not been reproduced or confirmed by a dealer, because no one know for sure what causes it to happen. The vehicle has been inspected/assessed/test driven at by our local Ford dealer who said that all of the component specifications fall within acceptable levels. The dealer said there was no repair needed. There were no warning lights going off inside of the vehicle.

The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Just had to pay $239.58 for my steering wheel clock spring Ford F-350 “Recall” for the parts and labor. The dealership said that Ford still has not "provided parts" for the recall. The dealership was able to get the clock spring part and replace it but had to charge me. I paid for it because I’m not driving my vehicle with no operable diver-side air bag. Ford KNOWS that the clock spring needs to be replaced for the air bag to work. How is that possible that they can not pay for the parts and labor and have a 1 ton pickup with no operable airbag? Ford webiste chat told me all recalls will be covered - parts and labor. Plz advise

The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Ford announced NHTSA Recall 22V337 on May 16, 2022. In December 2022, they advised about the remedy, to have the steering wheel clock spring replaced, and that parts were "anticipated to be available early first quarter 2023". My 2016 Ford F-350 had the Airbag Warning Indicator warning light on indicating a malfunction. My local authorized Ford dealer, Capital City Ford in Pierre, South Dakota, checked my pickup's system and verified the clock spring recall was indeed the reason for the circuit disconnect. The clock spring needed to be replaced. My airbag would not work until it was replaced. My 15 year old daughter will be driving that pickup, pulling a horse trailer with her horses in it, going to high school rodeos. Not having an operable air bag is not an option. My local dealer ordered a clock spring, which arrived in two days, installed it and everything works just fine - air bag and all gauges controlled by the steering wheel buttons. Ford won't pay for it. I had to pay for it. $239.58 parts and labor. Clearly the part is available, my dealer was able to get one. Why is Ford not having dealers repair this, let alone repair it free of charge per the Recall??? I cannot afford to have to pay $239.58 for Ford's Recall but more importantly I could not afford to have my daughter possibly being in a crash with an airbag that won't deploy. How can I receive compensation from Ford? Please and thank you for your time, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

While driving on the freeway (65-70mph) headed home from work my front end began to shake so hard along with my steering wheel. I had no idea what was going on their was no warning of something wrong. It lasted a min or two but very unsettling. My mother-in-law called this a death roll, her roommate has a 2011 F-250 and just experienced this same feeling. Thank you in advance for your time, Danielle

The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford F-350. The contact stated that on several occasions while driving approximately 30 MPH, the vehicle started shaking violently. The contact stated that when the brake pedal was depressed, the vehicle started shaking. The contact stated that the shaking intensified until the vehicle came to a complete stop. The vehicle was taken to a dealer where it was diagnosed and determined that the front axle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 180,000.

The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.