2015 FORD F-350 SD Complaints

On May 27, 2022, during a routine cleaning of the vehicle, cracks were discovered in both American Force wheel front tire rims . Cracks have developed in both front rims as shown in the attached photos. These dangerous defects represent a risk to the safety of the vehicle operator. On May 28, 2022 I took the vehicle to Discount Tire (a certified dealer for American Force wheels) in Clermont, FL for an inspection and evaluation. The technician who worked with me agreed that my assessment was correct and that a serious and potentially dangerous defect in workmanship or materials was present, and that it did possibly represent a risk to the safety of the operator.

when I get up in speed or drive over a bump in the road, the steering wheel shakes vigorously and it feels like the whole truck shakes. I have to slow down to get it to stop. very scary.

3 times in the past year my 2015 F-350 truck started to wobble and shake increasingly after a slight bump at approximately 55 MPH. Once it started, it continued to increase instability and control of the vehicle. I immediately slowed and pulled over carefully to a stop and got out to examine the vehicle. There wasn’t anything I could find externally that I hit that would cause the vehicle to react the way it did. I was able to continue driving without a repeat until several weeks later. This has happened 3 times in the past year.

Driving on interstate transition from East bound on I-10 to AZ 101 North turning left the truck starting shaking and i had no control slowed to around 25 MPH before i had control

I have had two incidents of the "death wobble" violent shaking of the from end. Thought a wheel was coming off. Pulled off the road and checked wheels. All seemed OK and I continued to drive home without incident. The first incident occurred in summer of 2021 and ford dealer said they installed a damper. Cost was $315. Now in April of 2022 I experienced another, more violent death wobble. I have another appointment with the dealer and I assume they will "band aid" again. I think Ford should recall and fix their problem before someone gets hurt. I pull a 10,000 5th wheeler and am very concerned about out safety at this point. I will upload copy of last year's "band aid" fix. Please advise. [XXX] PA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Over 5 times my truck become uncontrollable at highway speeds; 60mph or greater. A seam, groove, joint or other minor imperfection in the road instigates a violent shaking from the front of the truck. The only recourse is to jam on the brakes, at which the shaking subsides and control returns at approximately below 40 mph. As this normally happens at highway speeds, the loss and control and spontaneous braking required takes adjacent drivers by surprise very nearly causes an accident. I have owned this truck since it was new and purchase from Tommy Vaughn Ford. I regularly have the vehicle serviced at Hellman Ford in Stafford, TX. I've returned to Helfman 3 times since October 2019 with this problem. Initially they replaced some components which did not help, secondly I was told I needed new tires and that was the cause which I did purchase the next day which seemed to remedy the issue for 10,000 miles, and the most recent visit after the latest incident I was told they could not recreate the shaking, could not find anything wrong and no action was taken. I have not driven the truck in the two months since the last incident and is available for inspection if needed. Episodes do not result in any sort of warning light on the dash.

1/4/2022 – TRAVELING TO SOUTHERN OHIO IN F-350. Engine light came on. Truck info screen showed Exhaust Fluid System Fault – indicating truck would lock to 50 mph within a certain number of miles, then possibly shut down. Finally got in touch with Ford dealership in Chillicothe and took truck there. They determined it was a DEF heater and pump causing the issue, and that it would be covered by Ford as an extended warranty issue. Ford decided our truck was not covered. On 1/11, Ford added a new campaign – 21M01, Reductant Heater and Sender Assembly, covering the cost of replacement of these items. We were told we needed to pay the repair and Ford would reimburse. To this date, we have not been reimbursed - in fact have pretty much been ignored. The sensor recalibration they did caused the particulate filter to fail. Ford has said they won't replace, even though service manager has said the filter failed because Ford had them recalibrate the sensor. We could have been stranded 140 miles from home because of this design fault that Ford knows about - but is not being forced to take care of. Our truck has less than 64000 miles on it and was purchased new by me in April 2014. Will you please strongly encourage Ford to stand by this defective equipment they have installed in their vehicles, as their 'customer satisfaction campaigns' do not adequately encourage them to fix these faulty issues. Volkswagen and Audi both stand by their defective equipment. Consumer wants assistance getting Ford to pay for repairs.

If I incur a bump while traveling 60 mph, the front end will violently shake and rattle. The only way to stop this condition is to come to a stop. The vehicle feels totally out of control when this occurs. It is also very dangerous coming to a stop on a highway or interstate.

A little over 2 years ago my truck started the death wobble. I didn't know at first what it was but after internet searches I quickly came across the so called "death wobble". I have taken it in to the dealer multiple times They have changed a few parts when taking it in, at my own expense, but never have fixed the problem. It is progressively getting worse and is very dangerous to drive. Not just for me but for the public as well. When the truck starts to do the death wobble there is not much you can do but hold on. Ford should be responsible for fixing the problem with there own.

Every time I hit any sort of bump on the road (I.e the the lip on a highway overpass approach, or any standard road lip or bump) I lose complete control of my truck, it violently shakes and I have to come to a complete stop to get rid of it, which is dangerous when in traffic, I’ve owned the truck for a year and a half and have never been able to fix the problem, the local ford dealership I purchased the truck from said it’s not a listed recall and they can do nothing about it, there is no diagnosable problem that anyone can figure out, I’ve been told these year trucks have this problem, I’ve lost control multiple time with myself and my girlfriend in the vehicle and barely recovered from having many major accidents and being a danger to others driving on the same road as me.