2015 FORD F-350 SD Complaints

The contact owns a 2015 Ford F-350. The contact stated that the camera was inoperable. At times the camera was blank. No warning lights were illuminated. The contact received the recall notification letter 25V572000 (Back Over Prevention). The vehicle was taken to the local dealer, who confirmed the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was called, but there was no response. The failure mileage was approximately 50,000.

The contact owns a 2015 Ford F-350. The contact stated that a certified mechanic had installed a disaster kit on the vehicle to prevent a fuel system failure. The independent mechanic later found metal shavings inside the filter going into the manifold. The independent mechanic recommended that the fuel pump be replaced. The contact was concerned that the replacement of the fuel pump with the same part would be a temporary fix. The vehicle was not yet repaired. The dealer was contacted and advised the contact to take the vehicle in for a diagnostic test. The manufacturer was not contacted. The failure mileage was approximately 81,000.

The contact owns a 2015 Ford F-350. The contact stated that while in reverse(R), the rearview camera displays a blue screen or a blank screen while in reverse. The contact then received notification of NHTSA Campaign Number: 25V572000(Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the recall. The manufacturer was notified of the failure and gave the contact the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 55,000.

The contact owns a 2015 Ford F-350. The contact stated that the rearview camera displayed a black image while in reverse(R). The vehicle was taken to the dealer, where two modules were replaced, and the new modules were reprogrammed at the contact's expense; however, the failure reoccurred approximately two months later. The contact later received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention), and the vehicle was taken to the dealer, where the recall repair was completed. The contact requested reimbursement from the manufacturer and sent supporting documents; however, the manufacturer denied reimbursement because the vehicle was previously repaired due to a rearview camera black image while the recall pertained to a blank image. The failure mileage was approximately 35,576.

Odometer Fraud. The contact's spouse recently sold a 2015 Ford F-350; however, the spouse still had the vehicle in possession. The contact discovered that there was a mileage discrepancy after viewing the post online. The vehicle was a private sale. At the time of the sale, the mileage was 650,000. Upon checking Facebook Marketplace, the mileage was 120,000.

What component or system failed? The Steering and Suspension system failed. Specifically, the front axle hubs, track bar, and U-joints failed, causing a violent loss of steering control known as "Death Wobble." These components are currently available for inspection; however, they were diagnosed as "FAILED" and requiring immediate replacement to make the vehicle safe to drive. How was safety put at risk? The failure caused violent, uncontrollable shaking of the steering wheel and front end at highway speeds. This resulted in a near-total loss of directional control, putting the driver and surrounding traffic at immediate risk of a collision. The defect made the vehicle impossible to steer safely above 45 MPH. Has the problem been confirmed? Yes. The failure was reproduced and confirmed by an independent certified service center, AutoNation Ford Gulf Freeway. Their inspection explicitly diagnosed the front axle hubs, track bar, and U-joints as "FAILED" and unsafe. The repair estimate to correct these safety defects totaled $6,128.09. Has the vehicle been inspected? Yes. It was inspected by AutoNation Ford Gulf Freeway (a certified Ford dealership) immediately following the incident. Were there warning symptoms? The symptoms (violent wobble) appeared immediately after purchasing the vehicle. During the pre-purchase test drive, the selling dealer's agent physically manipulated the steering wheel ("pulled the wheel") to prevent the wobble from occurring, concealing the pre-existing safety defect. The failure manifested fully as soon as the vehicle was driven at highway speeds without the agent's interference. Summary: The vehicle was sold with critical safety components (hubs, track bar) in a "FAILED" state. The selling dealer (AutoNation Ford Corpus Christi) concealed this known safety hazard. The vehicle is currently a roadway hazard until the $6,100+ repairs are completed.

My truck is been having a death wobble for years now. It's scary, I changed tires suspension and I still have the issue.

The touch screen interface is misaligned and occasionally not working at all. The misalignment means that to activate a button the driver must click somewhere else in the screen than the location where the button is displayed. This offset appears to change infrequently. This cause the driver to have to hunt for the location where the button responds and not pay attention to the road. If the wrong location is touched it may open random menus or start unintended functions, causing additional distractions and requiring multiple screen interactions. The car does not have physical buttons for most functions. On several occasions I found myself drifting out of lane due to this problem.

The contact owns a 2015 Ford F-350. The contact stated that while reversing, the back-over prevention camera went blank off and on. In addition, the contact stated that occasionally, the back over prevention screen displayed a foggy image. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention). The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that an appointment was required and that the vehicle needed to be inspected to confirm the failure. The contact was informed that if the failure was confirmed, the parts would be ordered for the repair to be performed. The contact stated that the recall notification indicated that the back over prevention camera was on recall and needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 100,000.