2021 FORD F-350 SD Complaints

VIN [XXX] Ford has not fixed the recall. This is a work truck. The truck has been sitting on the driveway for 6 months as we are not able to drive it with a safety recall. Company policy is that even if it's not a tragic safety recall, they don't allow people to drive the truck. We need Ford to fix this recall ASAP INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact’s boss owns a 2021 Ford F-350. The contact stated that her boss received notification of NHTSA Campaign Number: 22V2500000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue, but no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall and the wipers operated erratically while randomly stopping and starting while activated. The failure mileage was 10,000. Parts distribution disconnect.

On 7 Aug 2022, I lost cruise control, Navigation function (GPS0 and had problems with other elecrical functions on instrument cluster. I took truck to my local ford dealer; they rand Ford diagnostics on truck and it had 3 module errors listed. They cleared the codes and tried to get me to accept the vehicle. Road tested it and there efforts of clearing the codes did not fix any thing. Brought back in shop on 10 Aug 2022. Diagnostics ran again now narrowed it down to APIM failing 3 times in 2 days. Now deallership says they have to order part from California if they have them in stock. This truck only has 22,000 miles on it. Has had multiple failures of equipment for fuel system listing codes P0191 2 and threee times per day. Dealer will NOT attempt to fix that problem. Just says deal with it.

The rear axle repair was not completed and yet they reported that the dealer fixed it. Not true. The truck was taken in for repairs but the dealer was not able to fix it and told me that. They said I will have to get it fixed on my own. The rear axle is a known flaw and was required to repair or replace by the NHTSA. I wonder how many other trucks have also had incomplete repairs and then reported as fixed?

Check engine light comes on almost everyday. After at least 5 minutes driving, this trucks engine will shut down with out notice. Usually when making a turn or coming to a stop light. When this happens you loose all steering control. You have to shift to neutral and try and restart. This has caused me to almost rearend a highway patrol vehicle. Very dangerous. I have had this vehicle in to the local Ford dealership on numerous occasions; however they will NOT run diagnostics to see what is happening. Have ad independant mechanic and my scan tool run tests and it always shows code P0191 fuel pressure rail faault. Maintenance is always uptodate ad fuel filters changed by dealer every 5,000 miles. Dealer and MF not honoring warrenty.

The contact owns a 2021 Ford F-350. The contact stated that while the vehicle was hauling a trailer with a tractor, the tailgate unintendedly opened, causing damage to the tailgate. The vehicle was taken to the dealer where it was diagnosed that since there was no water leaking under the front passenger's side floor mat, the contact needed to pay out-of-pocket for tailgate replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.

I have owned the truck for just over a year and in that time occasionally when I put my vehicle in park and get out of the truck it will start moving without me touching it. It has happen 5 or 6 times within the year. I took it to the dealer and they told me there is nothing they can do unless the could recreate the problem. This situation is extremely dangerous especially if someone is in the way. One time when it did it the truck ran into my camper and broke the tongue jack. Another time it took off and ran into my hunting camp gate severely bending a solid steel gate. I was just about to step in front of the truck to go unlock the gate when it happened. One second longer I would have probably been killed. The last time it happened was about 2 months ago and after putting it in park twice it continued to roll and I had to put my plow down to keep it from moving

The contact owns a 2021 Ford F-350. The contact stated while driving 65 MPH, the trailer disconnected warning light illuminated. The contact disconnected the trailer and drove the vehicle to the dealer. The dealer could not duplicate the failure with the trailer being disconnected. A diagnostic test was performed however, no failure was found. The manufacture was made aware of the failure. The failure mileage was 44,000.

The contact owns a 2021 Ford F-350 SD. The contact received a notification for NHTSA Campaign Number: 21V090000 (Visibility); however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall and referred the contact to NHTSA. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. The VIN was not available.