2013 FORD F-550 Complaints

At 05:58 this morning the garage received a phone call from Roadside assistance regarding a vehicle fire on the unit. Spoke with the operator to verify his safety and inquire as to what happened. He stated he was driving down highway 99 at approx.70mph when he heard a loud pop, reduce engine power light came on, low fuel pressure light came on, smelled diesel, then unit caught fire before he could get pulled off.

Operator was driving the vehicle when they smelled fuel. Operator immediately pulled over and found fuel leaking from the secondary fuel filter. I also have a video of the leaking filter but can not attach here.

Entry/exit steps failed. While exiting the coach, the entry/exit steps collapsed. I almost fell out of the coach while exiting.

COMPLETE TREAD SEPARATION OF DRIVER FRONT TIRE LESS THAN 3 YEARS OLD AND LESS THAN 20,000 MILES ON I-10 NEAR WILCOX, AZ. ENROUTE TO AS MUTUAL AID SEARCH AND RESCUE CALL NORMAL TRAFFIC TRAVELING APPROX. 70 MPH.

TURBO WILL OVER BOOST TO 31 PSI AND THE ENGINE WILL GO IN TO A FAIL SAFE MODE REDUCING POWER TO 5 MILES AN HOUR WITHOUT WARNING. CAUSING YOU TO HAVE TO PULL TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE AND RESTART TO CLEAR THE FAIL SAFE MODE. THIS HAS HAPPEN TO ME OVER 12 TIMES. FORD HAS REPLACED THE TURBO TWICE UNDER WARRANTY. THE PROBLEM SEEMS FIXED FOR THE FIRST 30 - 40 THOUSAND MILES. THEN THE SAME PROBLEM RECURS. THE BIGGEST HEADACHE WITH THIS PROBLEM IS IT TAKE WEEKS AND SOME TIMES MONTHS FOR FORD TO DIAGNOSE. DO TO THE FACT THAT WHEN THIS HAPPENS NO ENGINE LIGHT COMES ON AND NO FAULT CODE IS STORED. FORD WILL NOT WARRANTY THE PART OUT UNTIL THEY GET A FAULT CODE. THE ONLY TIME THE TRUCK WILL THROW A FAULT CODE IS WHEN THIS PROBLEM HAPPENS TWICE ON THE SAME DAY. MOST OF THE TIME IT ONLY HAPPENS ONCE A DAY. I FIND THIS PROBLEM TO BE A MAJOR SAFETY ISSUE. DO TO THE FACT THAT IT HAPPENS WITHOUT WARNING AND YOU CAN'T ALWAYS MAKE IT TO THE SIDE OF THE ROAD UNDER REDUCED POWER. BE IT HEAVY TRAFFIC OR NO SHOULDER TO PULL OFF ON. THERE HAS BEEN 2 TIMES THAT I HAD TO STOP IN THE MIDDLE OF MY LANE AND SHUT THE TRUCK OFF AND RESTART IT BEFORE I COULD REGAIN FULL POWER. *TR

TL* THE CONTACT OWNS A 2013 FORD F550 WITH RICKSON WHEELS. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, PART OF THE FRONT PASSENGER'S SIDE WHEEL BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE WELDING OF THE WHEEL WAS IMPROPERLY CONSTRUCTED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER OF THE WHEELS WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2013 FORD THOR DAYBREAK RV EQUIPPED WITH A 2013 FORD MH STRIPPED CHASSIS (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO WANDER OUT OF THE TRAVELED LANE INDEPENDENTLY. THE CONTACT DROVE WITH CAUTION AT A LOW SPEEDS. THE VEHICLE WAS LATER TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A LOOSE STEERING SHIFT CLAMP BOLT. THE STEERING COLUMN WAS REALIGNED AND THE BOLT WAS TIGHTENED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.