2010 FORD FUSION Complaints

my car was rear ended in an accident somebody ran into the back of my car while i was stopped/parked at a stop light.. the impact was so hard that i crashed into another vehicle that was in front of me. I was wearing a seatbelt at the time but somehow still hit my head on the steering wheel and suffered a Traumatic Brain Injury because the seatbelt didn’t secure me and the airbags didn’t deploy.

We were made aware of Recall 11V574000 by our automotive shop, which applies to lugs/nuts/bolts on 2010 Ford Fusions, but only starting with manufacturer dates April 2009. This vehicle is dated February 2009, but we have replaced lugs/nuts/bolts at least 6 times in the past 5 years, clearly having the same problem. It has been an expensive, constantly reoccurring problem.

Odometer Fraud. The contact purchased a 2010 Ford Fusion. It was discovered that there was a mileage discrepancy. While attempting to trade the vehicle, the contact was informed that the odometer had been rolled back, as indicated on the Carfax Report. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 86,785. It was discovered that the mileage was 125,121. The initial Carfax Report had no indication of odometer fraud. The North Carolina Department of Transportation was contacted, and a complaint was filed.

My 2010 Ford Fusion has been having issues with the ABS system/module showing the fault code, Service Advance Track System. After checking the recalls on this issue, I learned that Ford did have a recall for this make/model, recall # 19S54, BUT only from cars out of a certain plant during a certain time. I was told by the local Ford dealer as well as Ford Motor Co. that my vehicle was not included even though a recall was released on the same make, model, and year Fusion. I was told by the local Ford dealership that I was free to make a service appointment for the issue. I feel like this is a known issue that Ford is aware of and is using any means necessary to avoid taking the proper responsibility to service a vehicle under a recall for the exact same issue.

All the sudden, the power steering stopped working as I was backing out of my parking spot at the grocery store. Luckily, I stopped before anything bad happened. I literally couldn't turn the steering wheel at all. I put the car in park, turned it off and turned it back on a couple of times and it started working. This happened maybe 3 or 4 times over maybe 2-4 months or so. It finally happened one day when my husband was with me so he was able to see what I had been talking about. We made it back home and he got online and after doing some research, apparently a LOT of people have had this same problem. Apparently, it's something called the "power steering assist module" which is very expensive. I'm disabled and live on a very limited budget. {not much more than it costs just to buy the part to fix the car}

The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked, the contact discovered fuel leaking underneath the vehicle. The contact restarted the vehicle several times, and the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 225,000.

The vehicle turns on the traction control and ABS lights, automatically makes a bell sound as a warning, and stops braking, regardless of your speed at that moment.

The brakes went almost completely out- having to push the pedal all the way to the floor. All ABS and braking lights illuminated in the dash. There is limited stopping power. The car has become undriveable, even after replacing the HCU and abs system. The dealership has been unable to reprogram the brakes. This exact issue falls under recall 19s54, but Ford claims my problem does not meet the requirements- despite my vehicle having been assembled at the same facility (Hermosilla) and within the same date range as the recalled vehicles. I have receipts and documents to show all attempts at fixing the issue.

The brakes completely failed pressed pedal all the way down! My son almost died! The brake pads are new!

The power steering has failed and the rack and pinion needs replacement. Altho there was a recall they will not honor me to fix Bec they said it was over mileage. This is a safety concern bec the vehicle cannot be driven safely without power steering. It can cause you not to be able to turn fast enough or move from on coming traffic. I almost hit another vehicle trying to turn onto road. Have had vehicle looked at and was told it's not safe to drive until fixed