2017 FORD MUSTANG Complaints

Car leaking Freon for years causing black mold throughout the car and directly in my face for years. It’s otorless but does smell musky like black mold the technician said. Repair shop stated Freon leak but can’t locate it resulting in me losing my job from being too sick to work from black mold overgrowth in my body from this car. My son and I have brain fog, digestion issues, clumsy, sinus and throat always has mucus, fatigue and overall feeling of being unwell. This has caused my now 4 year old son and I to be in and out of the hospital for about 2 years but the last year was really bad. Ford is not acknowledging this is a problem however I found a TSB listed online. Please help me get this car fixed or help me get out of this car as it is killing us resulting in poor quality of life and life long health issues that affect our lives every day. NHTSA ID Number: 10144920 Manufacturer Communication Number: TSB 18-2256

This 2017 Ford Mustang was taken into Gillespie Ford for the RECALL on the rear back up camera. This was done on May 31, 2023. The dealer said they fixed the camera. I have only taken this vehicle out twice since they “fixed” it. Yesterday was extremely hot. When I used the backup camera in my garage after I got home, the camera image was distorted just as it was before the RECALL REPAIR. This problem with the camera has not been fixed properly and the dealer wants to charge me for any further repairs, even though it has not been fixed properly or FORD still has a severe issue with these cameras when they get hot. I would like someone to step up and make the dealer fix this as it was a RECALL. I believe I should NOT have to pay for another repair. They have not done this properly.

While on the freeway, my passenger door unlatches and opens. The warning indicator goes off that a door is open and it is free from the locking mechanism, requiring the door be opened and pulled closed while in motion. The door has done this repeatedly for over a year. Most recently, it opened and almost hit another vehicle on the road. This is incredibly dangerous and a panic inducing concern that occurs with no advanced notice. The door has been checked and verified as securely fastened before departing every trip and it still happens.

Car has a 6-speed manual transmission, which means it has a clutch and clutch pedal. The clutch pedal began squeaking when letting it up after engagement. Then it stopped depressing the plunger on the clutch engagement sensor preventing the clutch pedal to be depressed 100%. After inspection it was revealed the clutch pedal pivot point at the top where the pivot collar holds the pedal in alignment with the pedal assembly with the brake pedal is cracked. This forces the pedal to the left and out of alignment, which prevents the pedal from engaging properly when pressed, and fails to depress the pedal switch. This pivot connection is made via a weld where the collar goes through the pedal arm. This weld is insufficient and has cracked most of the way around the collar. The only way to continue using the pedal is to push the pedal to the right and take advantage of the increase lateral play while depressing it rather than straight up and down. It can prove challenging while leaving from a stop or stopping the car since the sensor plunger can hang up and not allow the clutch to be pressed in, which could make the driver to force the transmission out of gear to stop the car. This can be very challenging in first gear in heavy traffic.

The contact owns a 2017 Ford Mustang. The contact stated that after he purchased the vehicle, he received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to the dealer for the recall repair however, the contact stated that a week after the vehicle was repaired; however, while shifted into reverse(R), a message appeared on the screen indicating that the camera failed to function properly. The contact stated that he depressed the “OK” button to clear the screen then the screen displayed white then became distorted. The dealer was notified of the failure and the contact was informed that the vehicle was inspected, and the wiring harness was replaced. The contact was also informed by the dealer that the recall was closed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number but no further assistance was provided. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Mustang. The contact stated that the rear-view camera image was intermittently displaying a blank image. The vehicle was taken to be serviced under NHTSA Campaign Number: 22V082000 (Back Over Prevention) where it was diagnosed that only the decklid wiring harness needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred intermittently. The vehicle was taken back to the dealer, where it was diagnosed that the rear-view camera needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 7,000.

The 2015-17 all have the same issue with the ac system as a whole, it is very faulty and not safe. This is due to a manufacturing defect. The ac constantly blows hot air even when on cold and only on to the windshield which causes visibility issues which could be fatal for me or anyone on the road. I went to ford yesterday to ask about the issue which I was told “we only have one person today that can look at it” and was later told that he wouldn’t take a look, without any reasoning. I had to go to a different company to get my car diagnosed. As I stated before this is a occurring issue with the year make and model of my vehicle.

My mustang with approximately 41,000 miles now needs a NEW engine ($8,100) because of these known issues with these EcoBoost engines. How come they are allowed to sell lemons to the American people??

The contact owns a 2017 Ford Mustang. The contact stated while reversing, the rearview camera image became distorted, then turned blank. There was no warning light illuminated. The contact received recall notification of the NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to the dealer, where it was determined that the failure was not related to the recall; however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

Fuel tank leaking from fuel tank fitting. The tank has been inspected by the ford service department. Car is unsafe to drive. The symptoms are a fuel leak when the tank is full, and a gasoline Oder, again when full. This item was discovered around the first of the year, Ford not able to see the car until March 3rd.