2025 FORD MUSTANG Complaints

The Main screen in the car completely went black all of the sudden with no prior warnings or signs to show cause of the outage. The duration of time was over 5 minutes and it was only the center screen not the screen behind the steering wheel it stayed on.The car mostly runs off of the center touch screen with all the braking, lane keeping, powered windows, airbags, gps etc to not have any control over any functions due to the screen outage is a big concern. It has not happened again but just this one time. I also have noticed if I put the vehicle in lane keeping control it starts to leak fluid on my feet inside the vehicle.

I was driving around 35mph, when I switched the DRIVE MODE to CUSTOM, the car went into neutral, and started to coast for a few hundred yards. I then switched it back to the standard drive mode, and it went back into gear. I proceeded on without further incident.

I noticed that I kept receiving a low tire pressure warning on my car. I would have it filled and then a few days later, the warning appeared again. I took the car in to the dealership to let them know there is an issue with my tire on 11/24/2025. The dealership then stated that I had to pay for a replacement tire. I asked if there was any type of warranty on the tire as I have only had the vehicle for a few months. They stated I had to purchase a new tire. I do not feel that I should pay for a defected tire. I have not driven the vehicle due to safety and want help in resolving this issue as the defect should be covered.

While driving to mass on Christmas Eve, Wednesday, December 24, 2025, my wife and I heard a loud pop. Our first question was "What was that?" as we looked at each other. Then I realize the rear window had suddenly shattered starting on the right side, and was slowly falling apart. As this was only about a mile from my home, we immediately drove home. I contacted SafeLite Auto Glass to schedule an appointment to have the glass replaced thru my insurance company. There was no warning this was about to happen, and neither one of us noticed anyone or anything near us as we were driving. As I currently have the car covered due to the forecast of snow, I will upload a picture when I take the cover off to take it to have repaired.

Dash completely turned off. We could not see speed, gear, battery life, etc. See attached photo of the dash board above the steering wheel. Tried turning car off and on, tried resetting the monitor. Dealership service advisor witnessed this. The technician could not replicate it, and they did not have a solution but it is now back on. Worried it may happen again, opened up a buy back claim but dealership thinks we don’t have a strong case since they couldn’t find anything.

The contact leased a 2025 Ford Mustang from Avis Car Rental. The contact stated that while driving at an undisclosed speed on a cliffside highway around a curve, the rear passenger’s side window unexpectedly lowered and slammed down, causing a loud noise and allowing wind to enter the vehicle. The contact thought something had crashed into the vehicle. The contact pulled over and inspected the vehicl,e but found that there was no impact to the vehicle. Avis Car Rental was made aware of the failure and informed the contact that the vehicle was included in NHTSA Campaign Number: 25V546000 (Exterior Lighting). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.

Summary: My 2025 Ford Mustang Mach-E GT has repeatedly experienced a complete and unexpected loss of propulsion while driving in active traffic. Each time, the vehicle displayed a red “Stop Safely Now” warning with additional critical alerts, followed by an immediate loss of forward motion with no prior indication. This left the vehicle stalled in traffic and created a significant safety hazard. Details of Each Incident: While driving under normal conditions or coming to a stop, the vehicle triggered the red “Stop Safely Now” alert with powertrain and brake warnings. Propulsion shut down instantly and the vehicle locked in Park, leaving it immobilized in traffic lane. I had to exit the vehicle and wait for it to complete a full power-down cycle before it would restart. After restarting, the vehicle operated with reduced functionality and limited range. Ford Roadside Assistance was contacted for every incident. Safety Concern: A sudden loss of forward motion in moving traffic poses a serious crash risk to me and to other drivers. The repeated nature of this failure suggests a defect in the propulsion system, sensors, electrical components or related modules. Current Status: The vehicle is now at the local Ford dealership for evaluation. I have also notified Ford Corporate Customer Care. The root cause has not yet been identified or resolved. Requested Action: I request that NHTSA document this complaint and consider further review due to the recurring safety-related failure and the potential risk to other owners.

I traded in my vehicle and purchased a new vehicle on September 27, 2025. After signing the contract, I was informed that there were two recalls on the vehicle that would be taken care of by the end of the day. I was allowed to use my trade-in as a loaner vehicle until the end of the day when I came back. It has been almost a full month and I still have not received possession of my new vehicle. There is no estimated date of the dealership receiving the part to repair the recall. I was told that things haven’t been the same since Covid so nobody knows how long it will take. I have been able to use my trade-in, which was paid off by the dealership, as a loaner, but I want my new vehicle or I want to know my options for looking for another car. I will be making my second payment on my new vehicle, which I have not had, in one day.

The Dealer sold me the car which is on recalls he sold this car to me on Saturday October 11th till date he didn’t give me my car there is active recall on it it is parking Rod something he is not giving update. If Ford customer care they are not sharing proper time line . When they will give back my car the Ford is not fallowing proper timeline to give my car Till date they didn’t tell me when they are giving my car which they sold 5 days ago

Shift system fault in the middle of the road. Unable to shift to Park, vehicle stuck in middle of road unable to shift to Drive either. E-brake auto engaged on street. Vehicle tells me to shift to Park but is unable to shift. Vehicle odometer is under 900 miles. New lease.