2025 FORD MUSTANG Complaints

The contact owns a 2025 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V546000 (Exterior Lighting) and 26V418000 (Visibility); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several exterior lights randomly illuminated while the vehicle was turned on or off, causing the battery to drain. The parking lights, headlights, and the turn signals were unintendedly illuminated. The vehicle was taken to the dealer, who confirmed that parts for NHTSA Campaign Numbers: 26V418000 (Visibility) were not yet available. The dealer confirmed that there was water intrusion into the module at the front of the vehicle that had caused an electrical short. The dealer stated that the wiring harness needed to be replaced before the vehicle was repaired under NHTSA Campaign Number: 25V546000 (Exterior Lighting). The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,800.

The contact owns a 2025 Ford Mustang. The contact received notification for NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to complete the recall repair was unavailable. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The vehicle stalled, jerked forward, and the check engine warning light illuminated. The force of the jerk propelled the contact onto the steering wheel. The vehicle was restarted, and the check engine warning light was no longer illuminated. The vehicle was driven to the residence. The contact stated that the vehicle required several attempts to start on some occasions. A dealer was made aware of the failure but confirmed that the recall remedy was unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.

The contact owns a 2025 Ford Mustang. The contact received notification of NHTSA Campaign Number: 26V159000 (Visibility); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline for assistance. The contact had not experienced a failure.

Ford describes their pre-collision system: The system warns the driver of potential hazards by providing three levels of assistance. Alert: When active, a flashing visual warning appears and an audible warning tone sounds. Brake Support: The system helps reduce the impact speed by preparing the brakes for rapid braking, and Emergency Braking. I have driven my vehicle around Jacksonville with the setting at High to give me three car lengths warning. After hours of driving on I95 and I10 in Jacksonville, with cars cutting in front of my at less than three car lengths, I only received one warning with a car that pulled in front of me less than 3 feet. I took it to the dealer who said that it works as intended. Ford backs them up. This means the system is useless as a Safety system.

Spitzer Ford in [XXX] sold me a new 2025 Ford Mustang Mach E with an open recall. I purchased the vehicle on xxx and this recall had been open and active since 1/26/26. 2 days after buying the vehicle xxx the dealership started calling me about an open recall that needed fixed. I was told by the dealership that they could not list the car as sold with Ford until the recall had been adjusted and they were waiting on a $4,000 rebate. If this recall was open since January, known to the dealership, and aware that it was not fixed, how can they sell a brand new vehicle with an open safety recall. The recall was rectified by the dealership on xxxbut illegally sold me the car on xxx with the open recall. I would like somebody to contact the dealership and rectify the situation so they are not selling brand new cars with open safety recalls to other patrons. They openly admitted they couldn't list the car as sold through Ford until the recall was complete. I'm assuming because they sold a new car with an open recall. The sales manager was dismissive and then started telling me how much he was gonna have to put into my trade for them to sell it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving normally at about 45 mph with no strong acceleration, after about 20 minutes of driving... Then Cross Traffic Alert, Crash Alert, ABS Failure Alert, Parking Brake Fault Alert, and probably more alerts suddenly went off while driving. Warning Lights for all these features stayed on, and I completely lost regenerative braking and power braking. I'm not sure if I lost anything else because I immediately pulled over, having to stand on the brakes to slowly stop. Once at a stop, I put it in park and warnings about parking brake faults continued to go off. I turned off the car, and warning about a parking brake fault continued to go off. I waited a few seconds and then opened the door to force the normal system shutdown. I pressed the brake and hit the start button again, but it didn't seem to recognize that I had pressed the brake and started in accessory (ACC) mode. After a few more second, I pressed the brake again and hit the start button (while still in ACC Mode), and the vehicle moved to full running mode without all of the warnings. This situation could have easily resulted in a full crash if I were driving at a faster speed and/or if I required immediate stopping.

On Thursday, May28 I was driving my 2025 Ford Mach-2 on Schrock Rd. in Columbus, Ohio at approximately 3:30 PM when the hood (the "frunk") of the car unexpectedly unlatched and opened, flying up to a vertical position and obscuring my view of traffic. I was driving in the left lane of this road at 40-45 mph. My view of the road was immediately obstructed, but I was able to crouch sufficiently to see enough of the road ahead and the mirrors on each side to navigate to the right lane and then to the side of the road, pull off safely, turn the car off, exit, and close the frunk firmly. I was away from home when this occurred. When I got in the care to drive home, there was a warning that came on, for the first time, that read as follows: FRUNK FAULT DETECTED; SERVICE REQUIRED. There was no advice to avoid driving the car. I checked the hood/frunk to be sure that it was firmly closed, then started for home, avoiding my usual freeway drive at 65mph for a slower trip on local roads. It is a good thing I did, because the risk of a major accident with injury and serious property damage would have been far greater at higher speed. I arrived home without the frunk opening again, called for Ford Roadside Assistance, and arranged to have the car towed to Germain Ford of Columbus, where it still is, awaiting the delivery of a new frunk latch system. The dealer has determined that there is likely a defective sensor in the frunk latch. This is a known issue with the Ford Mach-e, affecting not only the frunk but also sometimes the hatch lid in the rear.This is a serious safety hazard, and a review of reports over several models years from Mach-e owners indicates that I am not alone in having experienced it. At highway speeds a suddenly unlatched frunk/hood would not only open to the vertical, but conceivable also be smashed against the windshield or ripped off the vehicle and become airborne. Ford is aware of the issue, for there is are technical service bulletins covering it.

The contact owns a 2025 Ford Mustang Mach-E. The contact stated that upon entering the vehicle and backing out of his driveway, heard an abnormal scraping sound coming from the vehicle. Upon exiting the vehicle, the contact discovered that the charging port door had opened independently and scraped the garage door frame. As a result, the frame on the charging port door had detached from the vehicle and was on the floor. Despite the failure, the contact slid the panel back into the door; however, the charging port door would not close. The contact then used painter tape to secure the charging port door and drove immediately to the dealer. As the contact explained the failure to the dealer, they contended that the failure was caused by normal use and that the repair would not be covered under warranty or recall. The manufacturer was notified of the failure by mail and received a response that the repair would not be covered under warranty. The contact then called the manufacturer and was informed that there were no programs that would cover the repair. The vehicle was repaired. The failure mileage was approximately 1,700.

The vehicle experienced a sudden steering malfunction involving the electronic steering gear. While backing out of a parking structure, the steering wheel suddenly jerked and locked instead of naturally correcting, resulting in collision with a pillar. There were no warning lights, steering fault messages, or prior symptoms before the incident. Restarting the vehicle did not resolve the issue. The dealership confirmed the issue and documented “loss of communication with steering gear,” “internal steering gear failure,” and “no signs of damage causing failure.” The steering gear is being replaced under warranty. The failure created a safety risk because steering response suddenly changed without warning. I am concerned the incident could have resulted in a more serious crash had it occurred at higher speed or during active traffic instead of inside a parking structure. Multiple tow attempts through Ford Roadside Assistance reportedly struggled to move the vehicle afterward due to the steering issue. The failed steering gear component is currently being replaced by the dealership.

I purchase the car in December 2025. Lights were working fine then. Recently I noticed an issue on the right taillights. 2 of the 3 lights were working fine, then later in the day 1 of 3 were working. Until finally none on the right side worked. When pressing the car brakes, using the turn signals to enable the taillights to indicate a right turn, unlocking/locking the vehicle, the taillights on the right side do not function. I took a look at the lights up close without removing anything and saw like if there is moisture/water in the taillights. I have read that other vehicles of 2025 same model have had similar issues. I currently have it at my dealer that my Ford app recommended.