2015 FORD MUSTANG Complaints

The contact owns a 2015 Ford Mustang. The contact received the recall letter related to NHTSA Campaign Number: XXX (Back Over Prevention). While reversing, the camera was flickering. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer informed the contact that the camera needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the back-over prevention camera was flickering and became inoperable. The key fob and button were not working to open the trunk. The contact had to climb through the vehicle to enter the trunk. There were no warning lights illuminated. The vehicle was taken to another local dealer, [XXX] [XXX] ); who confirmed that the repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the repair was not available. The failure mileage was approximately 75,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The evaporator is leaking and apparently is a known issue from ford and they didn't report this. The evaporator core is leaking and it blows hot air for a good amount. It draws a lot of power form the system and drops the rpm below idling. Forcing me to rev a cold engine so that it does not stall out.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was dropped off at the dealer for service and remained at the dealer for two days. The contact was then informed that the mechanic in charge of servicing the recall was out sick; the dealer was uncertain if the recall repair had been serviced prior to the mechanic's absence. The contact chose to take possession of the vehicle, and the recall was removed from the vehicle. Recently, the contact stated that the trunk failed to open manually or with the key fob. The contact decided to tie a string to the emergency truck release, which was inserted through the back seat to open the trunk. The vehicle was taken to another dealer, where the contact was informed that the wiring to the trunk and backup camera were all connected. The contact was informed that the trunk failure could lead to a rear-view camera failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 118,000.

Right after picking up my 2015 Ford Mustang from dealer service on July 23, 2025, the hood suddenly flew open while I was driving, completely blocking my view and creating a serious risk of collision. The dealership had performed multiple recalls and a multi-point inspection but did not flag any hood latch issue. The vehicle was released as “safe to drive,” yet this happened immediately after leaving their service. This was an extremely dangerous situation that could have caused a serious accident. The force of the hood flying up also caused major damage to the hood and surrounding components. The dealership took the car back and even offered me a rental, but they are refusing to take responsibility or repair the damage, claiming they are not at fault. I am reporting this because it is a serious safety issue and I want to ensure it is properly investigated to prevent similar incidents. I am also requesting that the dealer or manufacturer repair the damage or reimburse me for the cost to fix it, as this was caused immediately after their service.

The 2015 Mustang has been driven about 62,000 miles. The car has not been driven excessively in the 8 + years my wife and I have owned it. I recently heard a noise from the car. I brought the car to a local reputable repair shop. They determined, that there was a problem with the differential. They took the housing case off and found metal shreds in the case. They feel that a bearing failed caused the complete differential failure. I talked to Ford and they have no open recalls for this and recommended contacting the NHTSA. The car is at the repair shop waiting for parts to repair the differential at a cost of approximately $3,000.

Ford is refusing to repair the rear camera wiring defect. The dealer attempted multiple times and Ford is refusing to replace it, instead the dealer is asking for $1000 dollars.

My vehicle had a recall: Ford recall 22S06 involves 2015-2017 Ford Mustangs due to a potential issue with the rearview camera. The wiring for the rearview camera may be loose or damaged, causing the camera to display a blank or distorted image. This can reduce the driver's visibility behind the vehicle, potentially increasing the risk of a crash. The dealership at Ford Chapman Automobile claims the issue is fixed but they never fixed anything on my backup camera. It was blinking and they said it is normal for this vehicle. My backup camera is not working and they are refusing to fix it. I have contacted Ford but they also refer to the report from the dealership and say according to the dealership the problem is fixed and there is nothing that could do. My car has very limited visibility and this causes problems when backing up.

The contact owns a 2015 Ford Mustang. The contact stated that the brake pedal bumper fractured, and the brake lights illuminated. The contact stated that the failure caused the battery to become drained. The accelerator pedal was stuck and drained the battery. The contact stated that the failure was related to NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). Additionally, the contact resides in North Carolina but had not transferred the New York vehicle registration. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 76,000.

The passenger side door will open by itself. This happened twice within the last month with a passenger in the seat and once with no passenger. The warning lamp will come with an alert to say that the passenger side door is open. This puts the safety of those in the car at risk of falling out, or possibly an accident if the door completely opens. The vehicle has not yet been inspected by anyone. The vehicle is available for inspection upon request.

The contact owns a 2015 Ford Mustang. The contact stated that while closing the trunk, the emblem on the trunk located above the rear license plate detached from the vehicle. The contact stated that the trunk was not slammed, and that the emblem could have fallen off while driving, becoming a possible road hazard. The local dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was transferred to the NHTSA Hotline with the contact’s knowledge. The vehicle was not repaired. The failure mileage was approximately 24,000.