2015 FORD MUSTANG Complaints

READ ABOUT RECALL OF SIDE DOORS OPENING WHILE DRIVING IN NEWSPAPER 2 MOS AGO AND CALLED FORD. WAS LIED TO AND TOLD MY VEHICLE WAS NOT ONE OF THE ONES BEING RECALLED. TODAY GOT A RECALL NOTICE FROM FORD IN THE MAIL. WHY WASN'T I TOLD ABOUT THIS WHEN I CALLED THEM? FORD HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. ("FORD PROVIDED THE GENERAL REIMBURSEMENT PLAN FOR THE COST OF REMEDIES PAID FOR BY VEHICLE OWNERS PRIOR TO NOTIFICATION OF A SAFETY RECALL TO THE AGENCY IN "FEBRUARY 2015". THE ENDING DATE FOR REIMBURSEMENT ELIGIBILITY IS OCTOBER 31, 2016.) SO, THEY WAITED 1 1/2 YEARS KNOWING THE PROBLEM BUT IS GIVING PEOPLE ONLY 3 WEEKS FOR REIMBURSEMENT--NOT ACCEPTABLE. THEN, THE PART WILL NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2017!! (CERTAINLY NOT A TIMELY REMEDY) SO I HAVE TO DRIVE AROUND FOR AT LEAST 9 MONTHS WILL A POTENTIALLY FATAL SAFETY ISSUE. I HAD INITIALLY CALLED FORD BECAUSE I WAS CONTEMPLATING A LONG CAR TRIP, WHICH IS MOSTLY ON HIGHWAYS. A DOOR OPENING ON ITS OWN WHEN ONE IS DRIVING AT 60-70 MPH IS NOT AN OPTION. HAVE HAD TO CANCEL THE TRIP AS FORD WILL NOT GIVE ME A LOANER FOR 9 MONTHS! P.S. THE LETTER INCLUDED A REFERENCE TO GO TO WWW.SAFERCAR.GOV REFERENCE NHTSA SAFETY RECALL 16V-643. I TRIED IT AND YOUR SITE STATED "SORRY, NO RESULTS FOUND FOR NHTSA SAFETY RECALL 16V-643." SOMETHING IS OBVIOUSLY NOT WORKING AT YOUR END.

16S30 RECALL - MY DOOR LATCH CLOSED WHILE THE DOOR WAS OPEN WHICH PREVENTED ME FROM CLOSING THE DOOR. AFTER ABOUT AN HOUR OF MESSING WITH THE DRIVER SIDE DOOR LATCH I CALLED A FRIEND TO BRING TOOLS TO HELP. WITH TOOLS I WAS ABLE TO FORCE THE LATCH BACK OPEN SO I COULD DRIVE THE CAR HOME. I HAVE NOT OPENED THE DOOR SINCE BECAUSE I WAS MADE AWARE OF THE RECALL AND THE FACT THAT FORD MO CO HAS NOT PROVIDED A SOLUTION TO THE PROBLEM! I CANNOT EVEN TRADE IN THE CAR DUE TO THE SAFETY RECALL AND THE VALUE OF MY CAR HAS DECREASED BY $2000.00. I DON'T UNDERSTAND HOW A MOTOR COMPANY CAN NOT BE LIABLE FOR A SAFETY ISSUE OF SUCH A SERIOUS NATURE AND NOT BE FORCED TO RECALL THE VEHICLES FOR REPAIR OR A BUY BACK. NOW THE AVERAGE AMERICAN CONSUMER IS STUCK WITH THE PROBLEM BECAUSE THE REGULATING AGENCIES ARE EITHER WORKING WITH FORD OR OTHERWISE SHOWING LENIENCY IN THIS MATTER RATHER THAN REQUIRING OR MANDATING A SOLUTION BE PROVIDED IMMEDIATELY...

THE RUBBER LIP LOCATED UNDER THE CAR ON THE SPLASH SHIELD CAME UP FLYING LAST NIGHT IN THE MIDDLE OF THE NIGHT WHILE I WAS DRIVING ON HIGHWAY 287 TO WICHITA FALLS. COMPLETELY UNANNOUNCED, ON A EMPTY ROAD, WITH NO HAZZARDS.

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE THE VEHICLE WAS STATIONARY, THE LOCKS ON THE VEHICLE MALFUNCTIONED AND CAUSED THE DOORS TO LOCK ON THEIR OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000.

AIR CONDITIONER POTENTIALLY LEAKING FREON INTO PASSENGER COMPARTMENT. WHILE DRIVING AROUND NOTICED LITE FOG/SMOKE COMING THROUGH AIR VENTS INTO PASSENGER COMPARTMENT (NOT OBSERVED THIS BEFORE AND WINDOWS WERE CLOSED). 20 MINUTES LATER AIR CONDITIONER STARTED BLOWING WARM AIR. LATER THAT WEEK FOUND OUT AIR CONDITIONER EVAPORATOR COIL HAD LEAKED RENDERING THE AIR CONDITIONING UNUSABLE. MILEAGE AT TIME OF OCCURANCE ~12,255 MILES. ALSO NOTICED A LOT OF 2015 MODEL CARS WITH SIMILAR FAILURE MODE

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE THE VEHICLE WAS PARKED ON AN INCLINE WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY IN REVERSE INTO A DITCH AND CRASHED INTO A RETAINING WALL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800.

PURCHASED THE CAR BRAND NEW NOV 2014. THE 1ST OCCURRENCE WAS AROUND MAY OR JUNE OF 2015 ON A CITY STREET AND I WAS SLOWING DOWN WHILE IN 6TH GEAR WITH THE CLUTCH PUSHED IN AND THEN I PULLED THE SHIFTER INTO NEUTRAL. THE RUN ACTIVE POWER CAUGHT MY EYE AND THEN THERE I ALSO SO THE THE RPM WAS ON 0. I QUESTIONED MYSELF ON THIS 1ST INCIDENT THAT MAYBE I DID SOMETHING WRONG. 2ND INCIDENT HAPPENED SOMETIME IN SEPT 2015 AND I WAS ON ANOTHER CITY STREET IN 4TH GEAR GETTING READY TO COME TO A STOP AT A RED LIGHT, WITH THE CLUTCH ALL THE WAY TO THE FLOOR I PLACED THE SHIFTER IN NEUTRAL AND I HAD A FEELING THAT THE CAR WASN'T ON ANYMORE AND LOOKED AT THE GAUGES AND SAW THAT RUN ACTIVE POWER WAS ON AGAIN AND RPM WAS ON 0. THIS TIME I KIND OF STARTED TO SUSPECT THE CAR. 3RD OCCURRENCE HAPPENED JUNE 11TH 2016 AND I WAS ON A HIGHWAY SLOWING DOWN FROM 55 OR SO AND PUSH IN THE CLUTCH TO NEUTRAL AND WHILE ROLLING IN NEUTRAL AROUND 40 TO 45 MPH I SAW THE RPM GO STRAIGHT TO 0 AND AT THIS POINT IM CONVINCED THERE NEEDS TO BE A RECALL. ALL 3 INCIDENTS I QUICKLY STARTED THE CAR BACK UP WHILE ROLLING. ALSO SINCE I'VE PURCHASED THE CAR I'VE HAD THE DISPLAY RANDOMLY SAY THAT ALL OF MY DRIVE MODES ARE UNAVAILABLE, TRACTION CONTROL UNAVAILABLE, HILL ASSIST UNAVAILABLE, AND A FEW MORE. 1ST TIME I NOTICED THAT WAS WHILE SITTING IN TRAFFIC, AND 2ND TIME WAS ON A RANDOM START UP. I BELIEVE THIS COULD BE A COMPUTER ISSUE. *TT VIN NUMBER UNAVAILABLE UPDATED 6/15/18*JB

ON A MONDAY MORNING, I GET IN MY CAR TO GO TO WORK AND THE VEHICLE'S WARNING SENSORS START TO GO OFF INDICATING THAT MY LEFT REAR TIRE HAS ONLY 15 PSI. NOW, ONLY THE NIGHT BEFORE, I WAS DRIVING AROUND WITH NO PROBLEMS ON MY TIRES SO THIS LEADS ME TO BELIEVE I MUST HAVE PICKED UP SOMETHING ON MY WAY HOME LIKE A NAIL OR A SCREW. I TOOK THE CAR TO THE NEAREST TIRE SHOP AND WHEN THEY INSPECTED THE TIRE THEY INDICATED THERE WAS A BULGE IN THE INNER EXTERIOR OF THE TIRE. WHEN I ASKED THEM WHAT THAT MEANT THEY INFORMED ME THAT A BULGE USUALLY CREATED WHEN DRIVING THROUGH A POTHOLE. I WAS INDICATED THAT IT MUST HAVE BEEN A SIGNIFICANT POTHOLE TO CREATE SUCH A CONDITION ON A FAIRLY NEW TIRE BUT THE PROBLEM IS THAT I NEVER RAN OVER A POTHOLE. THE WHEELS DO NOT HAVE ANY BENDS OR SCRATCHES INDICATING IT WENT THROUGH A POTHOLE THE SIZE OF WHICH NEEDED TO BE SIGNIFICANT ENOUGH TO CAUSE THE DAMAGE. THIS IS A NEW VEHICLE WITH ONLY 4,800 MILES AND FACTORY TIRES. BECAUSE THE BULGE IS AT THE SIDEWALL OF THE TIRE, THE ONLY COURSE OF CORRECTIVE ACTION IS THE REPLACE THE TIRE.

MY CAR SINCE 2015 WHEN I PURCHASE MY VEHICLE HAD A TICKING SOUND FROM THE ENGINE. FORD NEVER OPEN THE ENGINE INDICATING THAT IT WILL COST TO MUCH FOR THEM TO FIX IT. ON TOP OF THIS PROBLEM HAS WORSEN AND AIRBEGS, STABILITY AND OTHER PROBLEMS HAS ARISE NOW AND FORD REFUSES TO FIX THEM.

MY ENGINE HAS RANDOMLY SHUT OFF THREE SEPARATE TIMES NOW. I HAVE ABOUT 12,000 MILES ON MT 2015 MUSTANG GT W/PP MANUAL TRANSMISSION. THE FIRST TIME I WAS PARKED AND IT WAS IDLING, MY FRIEND AND I BOTH WITNESSED THE IDLE DIP, THEN 3-5 SECONDS LATER THE ENGINE SHUT OFF. THE SECOND TIME (WAS MUCH MORE DANGEROUS) I WAS CHANGING LANES BECAUSE OF A CAR FAST APPROACHING FROM BEHIND, I DOWNSHIFTED FROM 3RD TO 2ND GEAR (30-40MPH), LET OUT THE CLUTCH SMOOTHLY, PRESSED THE ACCELERATOR AND THE CAR DID NOTHING, I LOOKED DOWN AND THE RPM WAS AT 0 AND "PRESS CLUTCH TO START" WAS DISPLAYED ON THE GAUGE CLUSTER SCREEN. I QUICKLY DEPRESSED CLUTCH AND RESTARTED ENGINE AND TOOK OFF TO AVOID AN ACCIDENT. THE THIRD TIME HAPPENED TODAY 3/15/2016 I WAS AGAIN AT IDLE AND THE ENGINE JUST SHUT DOWN WITHOUT ME TOUCHING ANYTHING, IT AGAIN DISPLAYED "PRESS CLUTCH TO START". I'VE READ IN FORUMS THAT MANY PEOPLE ARE HAVING THIS ISSUE INTERMITTENTLY, THIS COULD BE A SERIOUS SAFETY ISSUE THAT CAN HAVE DEADLY CONSEQUENCES. PLEASE ADDRESS THIS ISSUE CORRECTLY RATHER THAN SENDING EVERYONE HOME WITH THE "WE DIDN'T FIND ANY ISSUE" GO-TO RESPONSE. HOPEFULLY PEOPLE DON'T HAVE TO GET INJURED, OR GOD FORBID DIE, BEFORE THIS ISSUE IS TAKEN SERIOUSLY.