2015 FORD MUSTANG Complaints

TL* THE CONTACT OWNS A 2015 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE WINDSHIELD WIPER AND TURNING SIGNAL FLASHER BECAME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

ON JULY 4TH, MY 2015 FORD MUSTANG, HAD A BREAK PEDAL ISSUE, THE PEDAL WOULD LOCK AND WOULD NOT ALLOW VEHICLE TO STOP. THE FIST TIME HAPPEN TO ME WILE DRIVING 55 MPH AND I WAS LUCKY BECAUSE IT WAS EARLY IN THE MORNING ON A NOT BUY AVENUE SO I WAS ABLE TO TOP THE CAR WITH THE HAND BREAK. HOWEVER, IN THE PROCESS I WAS NOT ABLE TO STOP AT A RED LIGHT. THE TOW THE VEHICLE WITH 882 MILES AND RETURNED TO ME WITH 882 MILES. SERVICE WAS HORRIBLE I HAD PURCHASE THE RENTAL CAR OPTION AND THE CAR WAS NOT PROVIDED TO ME UNTIL THE DAY AFTER THE INCIDENT. IN ADDITION, THEY ONLY CONDUCTED A VISUAL POINT INSPECTION AND REPROGRAMMED THE PCM. I SPOKE TO MY CASE MANAGER AT FORD AND THEY GUARANTEE THAT THEY HAD RESOLVE THE PROBLEM AND THAT IT WOULD NOT HAPPEN. UNFORTUNATELY ON AUGUST 1ST ONLY A MONTH LATER AND AT AROUND 1500 MILES, THE BREAK PEDAL LOCKED AND THIS TIME I WAS INVOLVE IN AN ACCIDENT. ALTHOUGH I WAS DRIVING ONLY 35 MPH, MY VEHICLE SUFFER SEVER DAMAGES. I TOW THE VEHICLE TO FORD AND EXPECTED A RENTAL CAR, BUT THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THE RENTAL, WHICH IS STUPID BECAUSE MY EXTENDED WARRANTY SHOULD COVER THE EXPENSES OF THE RENTAL. I FEEL LUCKY THAT I HAD THE ACCIDENT AT A LOW SPEED AND I DIDN'T HAVE ANY INJURY TO MY SELF. HOWEVER IF IT WOULD BEEN AT A HIGHWAY SPEED I COULD BE DEATH AND POSSIBLE MANY OTHER, DUE TO AN ISSUE THAT I HAD PRESENTED TO FORD A MONTH IN ADVANCE. I HATE FORD, I AM SCARE TO DRIVE, AND EVERY TIME I HEAR A HONK I PANIC. TODAY IS A WEEK SINCE THE ACCIDENT AND DEALERSHIP HAS NOT EVEN LOOK AT THE CAR SINCE THEY ARE STILL WAITING ON FORD INSTRUCTIONS. THE DEALERSHIP EXCUSE IS THAT THEY NEED TO DRIVE THE CAR TO DIAGNOSE THE ISSUE, HOWEVER THE WHEEL AND TIRE AND THE ARM THAT HELP TO GIVE THE DIRECTION OF THE CAR IS DAMAGE AND DOES NOT ALLOW THEM TO DRIVE IT. NOW FORD WANTS TO DRIVE IT!!

I AM THE OWNER OF A 2015 MUSTANG GT WITH COOLED SEAT OPTION. WHEN I PURCHASED THE CAR NEW IN NOVEMBER OF 2014 AND TRIED THE COOLED SEATS THEY WORKED WELL DURING THOSE COLD LATE FALL DAYS FOR THE HANDFUL OF TIMES I USED IT. AFTER IT GOT COLD DURING WINTER AND SPRING I DID NOT USE THE COOLED SEAT FEATURE AGAIN UNTIL APPROXIMATELY MAY 1, 2015. AT THIS TIME THE LOWER SEAT COOLER WOULD COOL THE SEAT BUT THE UPPER SEAT COOLER WOULD NOT COOL THE SEAT FOR ANY AMOUNT OF TIME. IN FACT QUITE THE OPPOSITE OCCURRED. WITH THE SEAT COOLING SET TO MAXIMUM OF 3 BARS THE LOWER COOLER WOULD GET THE SEAT COLD BUT THE UPPER SEAT COOLER WOULD ACTUALLY WARM THE SEAT UP. SEVERAL TESTS CONFIRMED THIS HAPPENING FOR BOTH SEATS, DRIVER AND PASSENGER. DUE TO THE DESIGN OF THE THERMOELECTRIC DEVICE BURIED AND ENCLOSED IN THE SEAT BACK, THE BACK SIDE OF EACH SEAT BACK WOULD ACTUALLY WARM AS WELL TO LEVELS VERY HOT TO TOUCH AFTER AS SHORT OF TIME OF 5 MINUTES OF USE. IT APPEARS THAT MANY OTHER 2015 MUSTANG OWNERS WITH THIS OPTION ARE EXPERIENCING THE SAME ISSUES. ALSO 2015 FORD F150 OWNERS WHO HAVE THE SAME DESIGN TED COOLING DEVICE ARE EXPERIENCING THIS AS WELL. I HAVE CONTACTED FORD CUSTOMER SERVICE AND REGISTERED MY COMPLAINT BUT NO FIX IS OUT THERE CURRENTLY FROM FORD THIS IS OBVIOUSLY A FAULTY DESIGN. ITS EQUIVALENT WOULD BE PUTTING A ROOM AIR CONDITIONER INSIDE A ROOM AND EXPECTING IT TO COOL THE AIR. ON TOP OF THAT WITH PROLONGED USAGE THE MATERIAL ON THE BACK OF THE SEAT WHERE THE TED VENTS ITS WASTE HEAT GETS HOTTER AND HOTTER AND COULD POSE A FIRE RISK WITH PROLONGED USAGE IN THE VEHICLE. CURRENTLY WE HAVE NO INFORMATION WHETHER OR NOT FORD IS EITHER AWARE OR EVEN HAS ANY INTENTION OF ADDRESSING THIS ISSUE I DO NOT USE MY COOLED SEATS FUNCTION CURRENTLY BECAUSE IT ONLY WORKS ON THE BOTTOMS AND HEATS US THE UPPER SEAT WHILE IN USE. THE UPPER SEAT WILL ACTUALLY BE COOLER IF LEFT OFF.

I AM ALSO EXPERIENCING THE THUD ISSUE IN MY 2015 FORD MUSTANG GT CAR. IT'S REALLY NOTICEABLE WHEN I SHIFT FROM AND TO 1, 2, 3, 4 AND IT'S QUIETER BUT STILL THERE SHIFTING 5 AND 6. NOISE IS VERY ANNOYING, BUT MY CONCERN IS WILL I HAVE ISSUES WITH MY DRIVE TRAIN, CLUTCH OR ANY THING ELSE IN THE FUTURE.

EARLY IN JULY 2015, I RECEIVED FROM FORD MOTOR CORPORATE AN "IMPORTANT SAFETY RECALL" NOTICE NHTSA RECALL 15V-339. WHEN I GOT THE NOTICE WHICH URGES YOU TO "CALL YOUR DEALER WITHOUT DELAY"I CALLED THE DEALERSHIP WHERE I GOT MY CAR, AUTONATION FORD IN TORRANCE, CALIFORNIA, THE DAY AFTER I GOT THE NOTICE.. I SPOKE TO SOMEONE IN THE SERVICE DEPARTMENT; THEY KNEW NOTHING ABOUT THE RECALL; PUT ME ON HOLD; SAID THEY WOULD HAVE TO CALL ME BACK. TO MAKE A LONG STORY SHORT, TO DATE I HAVE BEEN GETTING THE RUNAROUND FROM THE DEALERSHIP WHERE I LEASED THE CAR AND THE DEALERSHIP RECOMMENDED BY FORD'S CUSTOMER RELATIONSHIP CENTER I KEEP GETTING TOLD THE FUEL TANK SHIELD ISN'T AVAILABLE WHEREAS FORD CUSTOMER SERVICE ADVISES THAT IT IS AVAILABLE. . I HAVE ALSO CALLED YOUR NHTSA CUSTOMER SERVICE NUMBER SEVERAL TIMES--AGAIN, PUT ON HOLD, NO CALL BACK ALTHOUGH I LEFT MY NUMBER. NO ONE TO DATE HAS ADVISED ME WHEN THE PARTS WOULD BE AVAILABLE. I WAS CONTACTED BY A MARK JOHNSON YESTERDAY FROM FORD CUSTOMER SERVICE; , HE COULD NOT GIVE ME A DEFINITIVE ANSWER RE WHEN THE PARTS WOULD BE AVAILABLE ALTHOUGH CUSTOMER SERVICE HAD ADVISED THEY WERE AVAILABLE. HE ALSO TRIED TO DEFEND THE ONE DEALERSHIP'S POSITION THAT IT NEEDED TO SEE THE CAR FIRST TO SEE IF THERE WAS A FUEL OR VAPOR LEAK--EXCUSE ME BUT THE WHOLE POINT OF THE RECALL IS SO THAT THE CAR WON'T DEVELOP A FUEL OR VAPOR LEAK!!! HE SAID THAT AT THE SAME TIME THAT THE SAFETY RECALL NOTICES ARE SENT OUT, AN EMAIL GOES TO ALL THE DEALERSHIPS ADVISING THEM OF RECALL AND THE PARTS NEEDED: REALLY? THEN WHY DID NEITHER OF THE DEALERSHIPS I CONTACTED KNOW ABOUT THE RECALL? THE RUN-AROUND I AM GETTING IS INEXCUSABLE: I LIVE IN A STATE WITH ELEVATED TEMPERATURES AND WHERE FRIENDS CAN LIVE LONG DISTANCES FROM EACH OTHER: I WANT THIS DEFECT FIXED--NOW. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. .

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V339000 (FUEL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

WHILE DRIVING FROM SOUTH CAROLINA TO BOSTON MA, A DISTANCE OF 1,000 MILES, ON JUNE 12-13, 2015, I BEGAN EXPERIENCING SEVERE EYE IRRITATION, SORE THROAT, AND DIZZINESS. THERE WAS AN ACRID ODOR THAT I INITIALLY THOUGH WAS COMING FROM THE AIR CONDITIONING SYSTEM. THE RED EYES, SORE THROAT AND DIZZINESS PERSISTED FOR SEVERAL DAYS AFTER I ARRIVED IN BOSTON,REDUCING IN SEVERITY WITH EACH DAY BECAUSE I DID NOT DRIVE THE CAR WHILE THERE. HOWEVER, WHEN I DROVE BACK FROM BOSTON TO SOUTH CAROLINA, THE SYMPTOMS REAPPEARED. I TOOK THE VEHICLE TO THE FORD DEALERSHIP WHERE I BOUGHT IT NEW AND THEY CHECK THE REFRIGERANT IN THE A/C SYSTEM AND COULD FIND NOTHING. THEY RECOMMENDED USING ONLY THE MAX AIR SYSTEM IN ORDER TO ELIMINATE EXTERIOR AIR FROM THE SYSTEM. TELLING ME THAT CERTAIN CHEMICALS USED IN PREPPING THE ENGINE COMPARTMENT FOR DELIVERY TO A CUSTOMER CAN EXUDE IRRITATING FUMES. I TOLD THEM THE FUMES I HAD EXPERIENCED SEEMED TO ME TO BE MORE FUEL RELATED, BUT NOT THE ODOR OF RAW GASOLINE. I HAVE BEEN USING THE MAX AIR SETTINGS AND HAVE NOT HAD A SIMILAR SYMPTOM EXPERIENCE, ALTHOUGH I HAVE ONLY DRIVING SHORT DISTANCES SINCE RETURNING FROM BOSTON. I HAVE RECEIVED RECALL NOTICE 15S19 FROM FORD, BUT I BELIEVE THE RECALL NOTICE UTTERLY FAILS TO EXPLAIN THE PHYSICAL DANGER TO OCCUPANTS OF THE VEHICLE RESULTING FROM PROLONGED EXPOSURE TO THE FUMES. I BELIEVE THE RECALL NOTICE NEEDS TO BE AMENDED TO EXPRESS AN URGENCY RELATING TO THE MEDICAL IMPACT OF THIS PROBLEM AS I HAVE EXPERIENCED IT. IT TOOK MORE THAN 10 DAYS FOR THE SYMPTOMS, IN PARTICULAR THE DIZZINESS AND SORE THROAT, TO SUBSIDE.

AIR BAG DEFECT SINCE NEW VEHICLE DELIVERY. I TOOK DELIVERY OF THIS VEHICLE ABOUT TWO WEEKS AGO AND IMMEDIATELY LEFT WITH IT ON VACATION. WHEN DRIVING OFF THE DEALER LOT I NOTICED THAT THE AIR BAG LIGHT IN THE DASH WAS ON. BUT THOUGHT THIS TO BE NORMAL AS THAT IS HOW THE DEALER DELIVERED IT TO ME AND THAT I AM USED TO GM VEHICLES WHERE THE AIR BAG LIGHT IS ON UNDER PROPER CONDITIONS. TODAY WHILE AT THE DEALERS BODY SHOP FOR MINOR PAINT REPAIR I WAS TOLD TO IMMEDIATELY TAKE THE VEHICLE TO THEIR MECHANICAL SHOP AS THE LIGHT ON A FORD INDICATES THE SYSTEM IS NOT WORKING. THE DEALER WAS ACCOMMODATING AND IN SHORT ORDER DIAGNOSED THE PROBLEM TO BE A DEFECTIVE DRIVERS SIDE AIR BAG. THEY THEN TOOK THE PART OUT OF A SIMILAR NEW CAR IN STOCK AND REPLACED MINE. THE PROBLEM WAS NOT SOLVED. I AM NOW DRIVING A LOANER VEHICLE AND BEING TOLD THAT A CLOCK SPRING IS ON ORDER.

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT ALSO INDICATED THAT THE VEHICLE WAS DESIGNED USING NO FUEL CAP. WHILE OPERATING THE VEHICLE, THE FUEL TANK DOOR WOULD RANDOMLY OPEN AND EXPOSE THE FUEL OPENING. IN ADDITION, OIL WAS DISCOVERED LEAKING FROM THE ENGINE. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 4,000.

TRANSMISSION THUD/CLUNK THAT MOVES THE CAR WHEN GOING FROM NEUTRAL TO 1ST GEAR. HAPPENS WHEN GOING INTO EVERY GEAR UNLESS SHIFTING EXTREMELY SLOW. THE THUD CLUNK CAN BE HEARD AND FELT THROUGHOUT THE ENTIRE CAR.