2002 FORD RANGER Complaints

TRANSMISSION WILL JUMP GEARS WHILE IN PARK AND SURGE FORWARD WITH NO WARNING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

RECALL 02V035000; WHILE DRIVING THE VEHICLE CONSUMER NOTICED A LOW HUM COMING FROM THE BACK OF THE VEHICLE. HUM STARTS TO GET LOUDER. TOOK VEHICLE TO THE DEALER, DEALER STATED REAR END WAS BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

COVER ON BED OF PICKUP FLEW UP WHILE CONSUMER WAS DRIVING AT 50 MPH. WHEN WIND GOT UNDER THE COVER IT LIFTED THE BACK OF VEHICLE A FEW INCHES BEFORE FALLING BACK DOWN. CONTACTED DEALER. *AKI

SUDDEN STOP WITH BRAND NEW VEHICLE EQUIPPED WITH ABS, BRAKES IMMEDIATELY LOCKED AND VEHICLE SLID SIDEWAYS.*AK

I RECENTLY PURCHASED A 2002 FORD RANGER. ON MARCH 11, THE VEHICLE WOULD NOT STOP AS I WAS TURNING AROUND NEAR THE NEW PHILADELPHIA POST OFFICE AROUND MY LUNCHTIME. I HAD MY FOOT TO THE FLOOR AND THE VEHICLE WOULD NOT STOP. I ENDED UP HITTING THE CONCRETE RAMP AT THE TUSCARAWAS COUNTY EDUCATIONAL BUILDING. THE TIRES CONTINUED TO SPIN EVEN THOUGH MY FOOT WAS TO THE FLOOR AND I WAS HITTING THE CONCRETE BARRIER! THIS IS THE SECOND TIME I HAD EXPERIENCED THIS HOWEVER THE FIRST TIME I DID NOT HIT ANYTHING I JUST JUMPED THE CURB AT MY APARTMENT. I THOUGHT THE FIRST TIME WAS MY ERROR BECAUSE I HADN'T BEEN USED TO DRIVING A TRUCK. ALSO, AFTER THE FIRST TIME I WASHED MY TRUCK I NOTICED PAINT CHIPPING OFF OF THE FLARE... ONLY THE CLEAR COAT IS CHIPPING... I HAVE TAKEN THE TRUCK TO FORD (HUMPHRIES) AND THE SERVICE DEPARTMENT MADE SOME ADJUSTMENTS BUT WERE UNABLE TO REPAIR THE DENTED BUMPER BECAUSE FORD ADVISED THEM THERE WERE NO RECALLS. FORD HAS ALSO SENT ME A LETTER STATING IT IS AN INSURANCE MATTER. MY GOAL IS THIS: I DO NOT FEEL I SHOULD HAVE TO PAY ANYTHING TO GET THE PROBLEMS FIXED. I WANT THE DENTED BUMPER REPAIRED AND THE CHIPS IN THE FLARE REPAIRED. I DO NOT HAVE $500 TO WAIT TO BE REIMBURSED ON EITHER. WHAT CAN BE DONE TO HELP ME? NLM

WHILE DRIVING AT 45 MPH HIT A SHEET OF ICE ACCIDENT OCCURRED, AIR BAGS DID NOT DEPLOY, RESULTING IN INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING BETWEEN 40 AND 45 MPH VEHICLE HIT A PATCH OF BLACK ICE, AND DRIVER LOST DIRECTIONAL CONTROL OF TRUCK. FRONT END CRASHED INTO A WALL AND SPUN AROUND. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. TWO OCCUPANTS OF VEHICLE SUSTAINED BACK INJURIES. VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE CAUSE FOR FAILURE OF AIR BAGS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

AFTER FILLING GAS TANK, VEHICLE WAS DRIVEN APPROXIMATELY NINE MILES AND WENT FROM A FULL TANK TO LESS THAN A HALF TANK OF GAS. VEHICLE WAS COVERED IN GASOLINE. VEHICLE WAS TOWED TO NEAREST DEALERSHIP FOR REPAIR. AFTER REVIEW OF NHTSA WEB SITE IDENTIFIED THAT THIS IS NOT AN ISOLATED INCIDENT. CONCERNS WERE RAISED WITH REPAIRING DEALERSHIP AS WELL AS SELLING DEALERSHIP. REQUESTED FAILURE ANALYSIS OF FAILED PART TO DETERMINE ROOT CAUSE OF FAILURE, INFORMED THAT DEALERSHIPS DO NOT HAVE PERSONNEL TRAINED TO DO THIS. INFORMED DEALERSHIPS THAT I DO NOT FEEL VEHICLE IS SAFE AND WOULD LIKE THEM TO TAKE THE VEHICLE BACK DUE TO IT ONLY BEING 35 DAYS OLD AND 1700 MILES, TOLD THEM THAT I WOULD CONSIDER THE PURCHASE OF A DIFFERENT FORD VEHICLE. WAS INFORMED THAT FORD DOES NOT HAVE A BUY BACK PROGRAM AND ANY NEGOTIATION WOULD HAVE TO BE DONT WITH REGIONAL FORD REP. WAITED UNTIL 12/11 TO HER FROM REP AND SHE WAS IN A MEETING AND TOLD ME SHE WOULD CALL ME BACK. AFTER NOT HEARING FROM REP FOR OVER A WEEK I BEGAN TO LEAVE HER VOICE MAIL AND STILL DID NOT GET A RETURN CALL. CONTINUED TO CALL CUSTOMER RELATIONS LINE AND DEALERSHIP AND STILL DID NOT HEAR ANYTHING ON MY CONCERN. FINALLY HEARD FROM FORD REP ON 12/15 AND WAS OFFERED AND ESP 5 YRS 75K MILES, INFORMED REP THIS WAS UNACCEPTABLE DUE TO THE LENGTH OF MY TIME THAT WAS WASTED ON THIS ISSUE. REP INFORMED ME THAT THERE IS NOT A PROBLEM WITH THE FUEL LINE ON THE RANGER, I INFORMED REP THAT THERE ARE OTHER DOCUMENTED CASES OF THIS ON THE NHTSA WEB SITE. FORD REP BECAME DEFENSIVE AND ENDED UP HANGING UP ON ME. WHILE WAITING TO HEAR FROM THIS REP I REQUESTED A DSB APPLICATION AND IT TOOK THREE REQUESTS TO FINALLY GET ONE, THIS TOOK FROM 12/21 UNTIL 01/16 TO RECIEVE, NEVER RECIEVED A PHONE CALL FROM DEALERSHIP AFTER REQUESTING DSB APP AS INFORMED BY CUSTOMER LINE THAT I WOULD. CURRENTLY IN PROCESS OF SUBMITTING DSP APP. PROBLEM UNRESOLVED PENDING RESULTS OF DSB. *AK

INTERIOR AND EXTERIOR LIGHTS GO OUT INTERMITTENTLY AT ABOUT 10 SECONDS WITHIN 4000 MILES. CONSUMER STATED THIS HAS HAPPENED 5 TIMES. CONTACTED DEALER, AND NOTHING THEY COULD DO BECAUSE IT COULD NOT BE DUPLICATED.*AK

DEALER PRESENTED VEHICLE AS REPAIRED 12-22-1 (REPLACED SLAVE CYLINDER FOR CLUTCH). WAS STILL NOT DISENGAGING. STILL AT WILLEY FORD.