2022 FOREST RIVER ROCKWOOD Complaints

The contact owns a 2022 Forest River Rockwood Trailer. The contact stated that upon purchase of the trailer; several, exposed electrical wires were left hanging from underneath the trailer. The contact also stated that the electrical winch that raised the canopy would remain active. The contact expressed concern that if the winch were to be hit from the outside the trailer, severe damage could be caused to the trailer. The manufacturer had been notified about the failure but had offered no assistance. The vehicle had yet to be repaired. The failure mileage was 0.

I am a new owner of a Forrest River Rockwood Extreme Sports Package Pop-up single axel RV camper trailer. Purchase date was 05/27/2022. Incident occurred on June 23rd 2022. (27th day of ownership) During this trailers very first trip out my husband, our kids and I had a catastrophic Lug Stud/Lug Nut failure on the driver side tire which caused the trailer to lose the entire wheel and tire and caused so much damage that I fear my new trailer is going to become totaled out once an insurance adjuster comes to inspect it. Without warning, this incident caused the trailer to bounce and then slam on the highway and then lose control. The sheer forces involved caused the slide out dinette to become unlocked and spill out all over the side of the highway, destroying the plywood structure of the trailers livable space on the drivers side which included the furnace, propane lines, electrical lines, and even the cable system which is needed to fully raise the pop up. While talking to the Highway DPS and the tow truck driver, they both were in agreement that either the Dealership or the Manufacturer over tightened the lug nuts. This is because 3 of the 5 lug studs were completely sheered off, so much so that they were flush with the mating surface of the hub. After looking at the rim of the wheel that was involved it looks possible that the remaining 2 lug nuts may have shattered or failed in some way from the forces that were placed on them from not having those other lug studs to distribute the weight. The trailer was towed to the dealership, where it was purchased from, and they looked at it and were heard speaking to each other that the axle looks to be bent and that the damages look to be a total loss. The dealership person who I am working with does not want to admit that it is a defect and wont let my husband and I get our belongings out of the trailer until an insurance adjustor/inspector comes to look at the trailer and the damages.