2016 FOREST RIVER XLR Complaints

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE DOING A ROUTINE CHECK ON THE BRAKES, THE CONTACT NOTICED THE REAR LEAD SPRING BOLTS DETACHED FROM THE WHEEL. THE RV WAS TAKEN TO THE DEALER QUIETWOODS RV FOX VALLEY 9042 CAMPERS WAY, NEENAH, WI 54956 WHERE A VISUAL INSPECTION WAS PERFORMED AND DETERMINED THAT THE REAR LEAD SPRING FRACTURED AND NEEDED TO BE REPLACED. THE RV WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V366000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFER ASSISTANCE WITH REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

TL* THE CONTACT OWNS A 2016 FOREST RIVER XLR HITCHED TO A 2016 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, HE NOTICED THAT THE TRAILER WAS LEANING TOWARD THE RIGHT. THE CONTACT MENTIONED THE REAR PASSENGER LEAF SPRING BOLT WAS FRACTURED AND SHIFTED FORWARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS REPAIRED WITH BOLTS FROM AN AUTO SHOP. THE MANUFACTURER WAS CONTACTED AT 574-642-0431 AND THERE WAS NO ANSWER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V457000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.