FOREST RIVER Complaints

TL* THE CONTACT OWNS A 2012 FOREST RIVER THUNDERBOLT 35X12 (NA). THE CONTACT STATED THAT THE VEHICLE DEVELOPED A THREE INCH CRACK IN THE EYE BEAM, WHICH SUPPORTS AND MOUNTS THE SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT IT WAS A STRESS FRACTURE, NOT CAUSED BY ANY TYPE OF WELDING OR HEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 09/18/15*LJ

RV STARTED TRIPPING INSIDE BREAKER. UPON INSPECTION THE NEUTRAL WIRE GOING INTO THE GENERATOR TRANSFER BOX WHICH IS LOCATED UNDER THE BED WAS FOUND TO BE BURNT THRU THE INSULATOR AND INTO THE HOT LEAD WHICH CREATED A DIRECT SHORT. THIS IS THE MAIN WIRE FROM THE OUTSIDE SOURCE GOING DIRECTLY INTO THE RV. PROBLEM IS WITH THE TWIST CONNECTORS USED TO CONNECT SINGLE STRAND ELECTRIC WIRE TO MULTI STRAND WIRE. UPON INSPECTION OF OTHER WIRES INSIDE THE BOX USING THE SAME SINGLE STRAND WIRE TO MULTI STRAND WIRE AND TWIST CONNECTOR LOOSE CONNECTIONS OR POOR CONNECTIONS WERE FOUND WHICH CAUSES WIRES TO HEAT UP AND CATCH FIRE. THE BURNT WIRES AND CONNECTORS AND PICTURES ARE IN MY POSSESSION IF NEEDED. THE RV WAS NOT RETURNED TO THE DEALER FOR INSPECTION DUE TO THE SIX WEEK WAITING PERIOD, SEPTEMBER 13TH, BEFORE IT COULD BE EVEN LOOKED AT AND INSPECTED.

TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT STATED THAT THE VEHICLE'S TIRE PRESSURE WAS NOT COMPATIBLE WITH THE MANUFACTURER REQUIREMENTS. IN ADDITION, THE WHEEL WELL WAS SPLIT OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FOREST RIVER SALEM FIFTH WHEEL TRAILER. WHILE DRIVING AT 60 MPH, THE RUBBERIZED ROOF SEPARATED FROM THE VEHICLE. THE TRAILER WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE ROOF WAS IMPROPERLY INSTALLED AND IMPROPERLY GLUED TO THE VEHICLE SURFACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO TV. ALL 120 VOLT RECEPTACLES WERE BUZZING. CUT ALL BREAKERS OFF &DISCONNECTED ALL CORDS @ 8:00 AM CALLED CAMPING WORLD RV SALE REPORTED ISSUES MANAGER & SERVICE DEPT.@ 10:45 AM SERVICE TECHNICIANS TELL WAIT BY THE PHONE. TOTAL OF 5 HOURS LATER EDMOND CALLED BRING CAMPER TO CW 7/03/15 @ 6:50 PM EDMOND / EVAN I TOLD THEY HAVE 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. GAVE 2ND BACKUP CAMERA FAILED TO WORK.MET W/ SALES MANAGER DANIEL KNIGHT EXPLAINED ALL & HAD 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. WAS NOT INTERESTED WHAT WE SAID, A CONDESCENDING TONE STATING WAS ?NOT HIS PROBLEM WAS FOREST RIVERS PROBLEM? HAD TO GIVE THEM OPPORTUNITY TO FIX PROBLEM FIRST. OR COULD TRADE ANOTHER CAMPER,HAD TO KNOW PROBLEMS WERE BEFORE COULD MAKE OFFER. WE'RE NOT INTERESTED. OUR MONEY BACK OR NEW CAMPER. DANIEL, WE COULD TRY TO SUE MANY BEFORE US HAVE TRIED AND FAILED TOTALLY EXHAUSTED CUTS,SCRATCHESFROM FIRE.I LEAVE BEFORE COLLAPSED. TOLD SM DANIEL KNIGHT & SW EDMOND CONTACT ME JULY 6, 2015 W/ FINDINGS & SOLUTION, AS 7/2/15, 2015 IT'S BEEN 30 DAYS STILL HAVE NOT BEEN CONTACTED BY CAMPING WORLD. ELECTRICAL OVERLOADED120 VOLT SYSTEM &INVERTER W/ 240 VOLTS CONTINUOUS ELECTRICAL POWER SHOULD BE 120 VOLTS CAUSED FIRE & SMOKE DAMAGE TO NEW 2015 FOREST RIVER ROCKWOOD SIGNATURE ULTRA LITE ENTIRE ELECTRICAL SYSTEM OVERLOADED BEYOND ITS CONFORMANCE ANSI/NFPA 1192 STANDARD FOR RVS, NEC, AND UL STANDARDS,SMOKE ALARM DID NOT WORK!

A CO2 ALARM INDICATOR WENT OFF. THE HEAT WAS ON AND APPARENTLY HAVING ITEMS IN FRONT OF VENTS ON THE FLOOR DOES NOT ALLOW FOR ENOUGH VENTILATION. IF THE CO2 DETECTOR WOULD OF NOT GONE OFF WE COULD OF BEEN POISONED. THERE IS NOT A STICKER INDICATING NOT TO PLACE ITEMS NEAR THE VENT THAT DISTRIBUTES THE HEAT. SEEMS LIKE A LOGICAL CONSUMER WARNING. ALSO WE WERE SURPRISED THAT THIS WOULD MAKE CO2 BUILD UP. ....UPDATED 09/03/15 *BF *CN

UPON PRE-TRAVEL INSPECTION OF MY FOREST RIVER 25RR TRAVEL TRAILER TIRES ALL 4 VAIL SPORT ST205/75D14 HAVE SIGNIFICANT SIDEWALL CRACKING, WITH ONE HAVING A BULGE. THERE IS APPROXIMATELY 5000 MILES ON THE TT, AND IT IS A 2013 MODEL. I DECIDED TO REPLACE THE TIRES AS I DID NOT SEE THEM AS SAFE FOR USE.

PRIOR TO LEAVING FOR A TRIP I PLUGGED OUR CARDINAL 3550RL IN TO AN AC OUTLET TO RUN THE FRIDGE. THE MORNING OF OUR DEPARTURE I FOUND THAT THE 2 REAR SLIDE ROOMS HAD DEPLOYED OVERNIGHT ON THEIR OWN AND WOULD NOT RETRACT. THE SLIDE ROOM PUMP HAD RUN ALL NIGHT AND BURNED THE PUMP OUT SO BADLY THAT WE COULD NOT MANUALLY RETRACT THE ROOMS OR THE LANDING GEAR. THE TRANSMISSION FLUID WAS SCORCHED AND COULD HAVE CAUGHT FIRE DURING THE NIGHT ACCORDING TO OUR TECH. THIS COULD HAVE BEEN CATASTROPHIC GIVEN THE RIGS LOCATION . I WOULD HAVE LOST 2 TRUCKS A BOAT AND 2 PETS ALONG WITH THE TRAILER.UPON FURTHER INVESTIGATION IT WAS FOUND THAT 2 WIRE SPADES IN THE INTERIOR CONTROL PANEL HAD VIBRATED OFF AND WERE VERY LOOSE FITTING CAUSING A SHORT. IMAGINE THIS HAPPENING WHILE YOU ARE ON THE ROAD AND THE ROOMS DEPLOY IN TRAFFIC! THERE WERE NO INLINE FUSES, BREAKERS OR OTHER FAIL-SAFES TO PREVENT THIS FROM HAPPENING. IN OUR OPINION THIS WAS CAUSED BY SLOPPY WORKMANSHIP AND POOR ENGINEERING DESIGN. I HAVE CONTACTED THE MANUFACTURER BUT WAS STONEWALLED AND NEVER GOT A CALL BACK THAT WAS REQUESTED FROM A MANAGER. CONTACT - FOREST RIVER, ELKHART IN 573-533-5934 ## VIN FAILED ## 2012 FOREST RIVER CARDINAL 3550 RL ##

TL* THE CONTACT OWNS A 2015 FOREST RIVER PALOMINI TRAVEL TRAILER, MODEL NUMBER: 132FDORV. WHILE DRIVING APPROXIMATELY 50 TO 55 MPH, THE VEHICLE BEGAN SMOKING VERY BADLY. THE TIRES RUBBED AGAINST THE WHEEL WELLS AND THE TIRE MELTED. THE VEHICLE WAS TOWED TO THE MECHANIC WHO DIAGNOSED THAT THE AXLE WAS INSTALLED UPSIDE DOWN. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15.

THIS IS FOR A 2015 FOREST RIVER SHASTA AIRFLYTE REISSUE 19 FOOT TRAVEL TRAILER, PRODUCTION # 1301. I BELIEVE THE OEM LEAF SUSPENSION SYSTEM AND PASSENGER TIRES ARE UNSAFE AND WILL LEAD TO A SERIOUS ACCIDENT, INJURY, OR DEATH. THE WHEEL WELL CLEARANCE IS NOT SUFFICIENT FOR THE OEM TIRES AND LEAF SUSPENSION SYSTEM ON THE TRAILER. ALSO, THE OEM TIRES ARE COKER WHITEWALL PASSENGER VEHICLE TIRES. I BELIEVE TRAVEL TRAILERS MUST BE MANUFACTURED WITH OEM TRAILER/CARGO TIRES WHICH HAVE STIFFER SIDEWALLS. I WAS UNAWARE OF THESE CONCERNS UNTIL AN ONLINE FORUM RECOMMENDED I CHECK MY TRAILER. I HAD RECENTLY COMPLETED AN APPROXIMATELY 1,000 MILE ROUND TRIP AND WHEN I CHECKED MY TRAILER UPON RETURN, I FOUND THE TIRES HAD BEEN RUBBING THE WHEEL WELLS BOTH ON TOP OF THE TIRES AND ON THE INSIDE OF THE TIRES. THE LEFT TIRE HAS ALREADY EXHIBITED TROUBLING SIDEWALL WEAR ON THE INSIDE OF THE TIRE.. THERE IS LESS THAN 2 INCHES OF CLEARANCE BETWEEN TOP OF TIRES AND WHEEL WELL AND LESS THAN 1 INCH CLEARANCE BETWEEN INSIDE OF TIRES AND WHEEL WELL. FOREST RIVER SHASTA HAS A WARRANTY REPAIR WHICH REPLACES THE REAR LEAF SPRING SHACKLES WITH ONES THAT ARE LONGER BUT THIS ONLY INCREASES THE ABOVE TIRE CLEARANCE BY ANOTHER INCH. THIS DOES NOTHING TO ADDRESS THE INSIDE CLEARANCE OF THE TIRE TO THE WHEEL WELL. WITH THE OEM SUSPENSION SYSTEM, THE TRAILER EXHIBITS EXCESSIVE SWAY EVEN WITH AN AFTERMARKET PROFESSIONALLY INSTALLED CURT ANTI-SWAY KIT. I FEAR THE WARRANTY INSTALLED LONGER LEAF SPRING SHACKLES COUPLED WITH THE COKER PASSENGER TIRES WILL ONLY AGGRAVATE THE EXCESSIVE SWAY ISSUE. TO MY KNOWLEDGE, FOREST RIVER SHASTA HAS NOT ISSUED A SAFETY RECALL FOR THIS CONDITION.