FOREST RIVER Complaints

SHASTA MODEL 2015 AIRFLYTE 16 RE-ISSUE INADEQUATE LOAD CARRYING CAPACITY FOR DRY WEIGHT. VEHICLE SUSPENSION (LEAF SPRINGS) NOT ENGINEERED TO CARRY THE LOAD. THIS TRAVEL TRAILER WAS ONLY PULLED FROM THE SELLING DEALER IN JACKSONVILLE, FL TO MY HOUSE APPROXIMATELY 350 MILES AWAY. TIRE TREAD MARKS WERE NOTED ON THE UPPER INSIDE OF THE WHEEL WELLS WHERE THERE HAD BEEN OBVIOUS CONTACT DURING NORMAL (UNLOADED / AS DELIVERED WEIGHT) TRANSPORT ON WELL MAINTAINED ROADS. SHASTA (MANUFACTURER) AT FIRST DID NOT EVEN ACKNOWLEDGE THE PROBLEM SO I REPLACED SPRINGS AT MY OWN EXPENSE. THERE HAS NEVER BEEN ANY FORMAL RECALL TYPE INFORMATION ISSUED BY SHASTA NOTIFYING ME OF THIS ISSUE BUT THERE IS A "RUMOR" THEY HAVE A FIX IN THE FORM OF LONGER SHACKLES.

I AM WRITING THIS AS A OWNER OF A 2015 SHASTA AIRFLITE. SINCE TAKING DELIVERY OF THE TRAILER IN NOVEMBER OF 2014 THERE HAS HAD CONTINUOUS SWAYING WHILE TOWING. I HAVE FOUND THAT FOREST RIVER HAS INSTALLED COKER BRAND PASSENGER TIRES 225R/15. THERE IS LESS THAN ONE INCH OF CLEARANCE BETWEEN THE TOP OF THE TIRES AND THE WHEEL WELL. THIS IS CAUSING RUBBING OF TIRES TO THE WHEEL WELLS. THE LEAF SPRINGS ARE NOT ADEQUATE FOR THE WEIGHT THE TRAILER. THESE SPRINGS ARE SHOWING SIGNS OF FLATTENING. ALSO THE TIRES WEIGHT RATING IS MUCH LESS THAN THE 3750# GVW. THANK YOU FOR LOOKING INTO THIS MATTER. *TR

SHASTA MODEL 2015 AIRFLYTE 16 RE-ISSUE - REAR GLASS FOR EMERGENCY EXIT WINDOW FELL OUT. FORTUNATELY THE VEHICLE WAS NOT IN MOTION ON PUBLIC ROAD AT THE TIME.

COKE TIRE - THIS IS A NEW FOREST RIVER SHASTA AIRFLYTE TRAVEL TRAILER WHICH HAS WHITEWALL COKER PASSENGER TIRES ON IT. I BELIEVE THIS IS THE MANUFACTURE LINK HTTPS://WWW.COKERTIRE.COM/P225-75R15-COKER-CLASSIC-2-3-4-WHITEWALL.HTML THE TIRES WERE PROVIDED BY SHASTA AS A STOCK OPTION. THE TIRES HAVE INADEQUATE CLEARANCE AND AS A RESULT ARE RUBBING INSIDE THE WHEEL WELL BOTHER LATERALLY AND VERTICALLY. I NOTIFIED MY DEALER AND WARRANTY WORK WAS COMPLETED ON MY SUSPENSION TO IMPROVE CLEARANCE.* NOTHING HAS BEEN DONE IN REGARDS TO THE TIRES. THIS IS A SERIOUS SAFETY CONCERN. VISIBLE RUBBING IN IS THE TOP OF THE WHEEL WELL. TIRE SIZE = ST225/75R15D DESIGNED FOR PASSENGER CARS. THE STICKERS ON THE SIDE OF MY CAMPER INFORMS ME TO INFLATE THE COKER TIRE TO 35 PSI AND TIRE ITSELF INDICATES 35PSI MAXIMUM INFLATION. (I KNOW OF FOLKS IN THE SHASTA CAMPER CLUB WITH A DIFFERENT STICKER OF 65PSI. THEIR CAMPERS WERE MANUFACTURED BEFORE MINE. THEY HAVE NOT BEEN NOTIFIED TO CHANGE THE PSI. WE HAVE NO IDEA WHO HAS THE CORRECT INFORMATION AS THE COMPANY IS NOT OPENLY COMMUNICATING. POTENTIALLY WE ARE BOTH WRONG.) I CONSIDER THIS SITUATION TO BE A SERIOUS SAFETY CONCERN WHICH FOREST RIVER IS NOT TAKING SERIOUSLY. THERE WILL BE A TOTAL OF 1,941 UNITS BUILT AND THEY WILL ALL HAVE THE SAME 'STOCK' WHITEWALL TIRES. I AM CONCERNED THAT THE RUBBING CAN CAUSE A BLOWOUT AT HIGHWAY SPEEDS. *SHASTA (FR SUBSIDIARY) IMPLEMENTED A WARRANTY (SHACKLE ATTACHMENT TO SPRING) TO MY CAMPER INDICATING THAT IT WOULD HELP WITH THE CLEARANCE BUT I DO NOT SEE A DIFFERENCE. WITH THIS TIRE IN PLACE, I HAVE ABOUT A ~2' TIRE CLEARANCE AND RUBBING OF TIRES CONTINUES TO BE A CONCERN. THE LEAF SPRINGS CONTINUE TO APPEAR TO BE FLATTENED WITH LESS THAN 200 MILES ON THE COACH.

THIS COMPLAINT CONCERNS THE 2015 SHASTA AIRFLYTE 1961 REISSUE TRAVEL TRAILER. THE MANUFACTURER SUPPLIED AUTO PASSENGER TIRES (COKER CLASSIC, P225/75R15) WITH THIS TRAVEL TRAILER, NOT STURDIER, MORE APPROPRIATE "TRAILER TIRES." WHILE THE SUPPLIED TIRES ARE ADEQUATE TO SUPPORT THE GROSS VEHICLE WEIGHT, THEY ARE NOT DESIGNED FOR THE STRESSES ASSOCIATED WITH TOWING AND ARE LIKELY TO FAIL IN TIME. IN ADDITION, THE TRAVEL TRAILER INCLUDES INSTRUCTION TO INFLATE THE TIRES TO 65 PSI, WHILE THE INFORMATION ON THE TIRES INDICATES 35 PSI AS THE MAXIMUM ALLOWED INFLATION. NUMEROUS TIRE EXPERTS WERE CONSULTED AND ALL RECOMMENDED THE MANUFACTURER SHOULD ISSUE A RECALL ON THIS PARTICULAR UNIT AND REPLACE SUPPLIED TIRES WITH ADEQUATE TRAILER TIRES. SEVERAL STATED THEY WERE PROHIBITED FROM INSTALLING AUTO PASSENGER TIRES ON TRAVEL TRAILERS, EITHER BY COMPANY POLICY OR STATE/LOCAL LAWS.

THIS COMPLAINT CONCERNS THE 2015 SHASTA AIRFLYTE 1961 REISSUE TRAVEL TRAILER. AFTER INSPECTION BY A LOCAL REPAIR SHOP, IT WAS NOTED THE LEAF SPRINGS SUPPLIED BY THE MANUFACTURER 1) WERE NOT ADEQUATE TO SUPPORT THE GROSS VEHICLE WEIGHT, 2) WERE OF INFERIOR QUALITY AND 3) HAD ALREADY FLATTENED OUT AFTER LESS THAN 1000 MILES OF TOWING. AS A RESULT OF THESE DEFICIENCIES, THE TIRES ON THIS SINGLE AXLE TRAILER MADE CONTACT WITH THE WHEEL WELLS, CAUSING DAMAGE TO BOTH THE CHASSIS AND THE TIRES, PUTTING THE CONSUMER IN DANGER OF SUFFERING A BLOWOUT. THE MANUFACTURER HAS RECOMMENDED A FIX INVOLVING LONGER SHACKLES WHICH INCREASES TIRE CLEARANCE BY LESS THAN 1.5 INCHES, NOT ENOUGH TO REMOVE THE DANGER. THERE ARE 1941 UNITS SIMILARLY AFFECTED BY THIS DESIGN FLAW, EACH ONE A POTENTIAL HAZARD TO OWNERS AND OTHER MOTORISTS. SUGGEST SHASTA BE FORCED TO RECALL ALL UNITS AND REPLACE LEAF SPRINGS.

TWO WINDOWS HAVE FAILED ON THIS BRAND NEW CAMPER DUE TO ADHESIVE FAILURE REQUIRING THAT THE ENTIRE WINDOW ASSEMBLIES BE REPLACED. HEHR IS THE MANUFACTURER WHO IS BEING BLAMED BUT FOREST RIVER INSTALLED THE WINDOWS AND SHOULD BE ENGAGING IN SOME LEVEL OF QUALITY CONTROL. IF THIS SHOULD HAPPEN AT HIGHWAY SPEEDS THE POTENTIAL IS THERE FOR MULTIPLE CAR WRECKS SHOULD THE WINDOW FALL ONTO ANOTHER CAR TRAVELLING BEHIND THE CAMPER.

THIS IS AN FR TRAVEL TRAILER WHICH HAS COKER PASSENGER TIRES ON IT INSTEAD OF COKER TRAILER TIRES OR OTHER BRAND OF TRAILER TIRE. THE TIRES HAVE INADEQUATE CLEARANCE AND AS A RESULT ARE RUBBING INSIDE THE WHEEL WELL BOTHER LATERALLY AND VERTICALLY. THIS IS A SERIOUS SAFETY CONCERN FOR WHICH SHASTA (FR SUBSIDIARY) HAS OFFERED A CHEAP FIX (SHACKLE ATTACHMENT TO SPRING). TIRE SIZE = ST225/75R15D DESIGNED FOR PASSENGER CARS. THE SUSPENSION ON THIS CAMPER CONSISTS OF CHEAP CHINESE 4 LEAF SPRINGS WHICH FLATTEN OUT AFTER ONLY A FEW MILES DRIVEN. THE STICKERS ON THE SIDE OF THE CAMPER INFORMS THE OWNER TO INFLATE THE COKER TIRE TO 65 PSI EVEN THOUGH THE TIRE ITSELF INDICATES ONLY 35PSI MAXIMUM INFLATION. I CONSIDER THIS TO BE A SERIOUS SAFETY CONCERN WHICH FOREST RIVER IS NOT TAKING SERIOUSLY. THERE SHOULD BE A RECALL ON ALL 1,941 UNITS BUILT BASED ON THE VERY REAL POSSIBILITY OF THE TIRES RUBBING THEN CAUSING A BLOWOUT AT HIGHWAY SPEEDS. THIS WAS A LIMITED EDITION RUN TO CELEBRATE THE 75TH ANNIVERSARY OF SHASTA (NOW OWNED BY FOREST RIVER). IN ADDITION TO THE WHEEL WELL CLEARANCE ISSUE, THERE IS ALSO THE MATTER OF THE WINDOWS FALLING OUT. I HAVE HAD TWO WINDOWS REPLACED ALREADY LESS THAN 6 MONTHS INTO OWNERSHIP OF THE CAMPER. MANUFACTURER IS HEHR AND THE ADHESIVE ON THE WINDOWS WAS EITHER A. NOT PREPPED ACCORDING TO THE MANUFACTURER SPECS OR B. INSTALLED INCORRECTLY. EITHER WAY THIS POSES A SECOND VERY SERIOUS SAFETY CONCERN AS THE WINDOWS COULD (AND HAVE ON OTHER UNITS) FALLEN OUT ON THE ROAD.

BOTH WHEELS ARE TOO CLOSE TO WHEEL WELL CAUSING RUBBING. ALSO FEEL ADEQUATE TRAILER TIRES SHOULD HAVE BEEN INSTALLED RATHER THAN PASSENGER TIRES.

TL* THE CONTACT OWNS A 2015 FOREST RIVER AIRFLYTE (NA) TRAVEL TRAILER. DUE TO INSUFFICIENT WHEEL CLEARANCE, THE TIRES ON EACH SIDE OF THE TRAILER MADE CONTACT WITH THE INTERIOR WHEEL WELL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. ALSO, THE CONTACT INDICATED THAT THE FRONT JALOUSIE WINDOW AND THE REAR GAUCHO WINDOW BECAME UNSECURED AND FELL OUT DUE TO A FAULTY ADHESIVE USED TO SECURE THE WINDOWS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50.