FOREST RIVER Complaints

The contact owns a 2022 Forest River Puma Palomino RV. The contact stated while her husband was driving approximately 45 MPH, another driver flagged them to stop the RV. The driver was able to park at a nearby parking lot and noticed that the water tank had detached from the RV. The contact stated that her husband manually strapped the water tank onto the RV. The contact called the local dealer and made them aware of the failure. The RV was not repaired. The manufacturer had been informed of the failure.

After purchasing the travel trailer near Chicago, and returning to Kentucky, I noticed that the tires were rubbing the wheel well above them, on one side. The tires had worn through the cover, and had made burn marks on the wood frame. A local dealer replaced the leaf springs on that side under warranty in the summer of , and replaced the covering material above the tires. Recently, I noticed that all four tires are rubbing above the wheel well, and have worn through the cover and insulation, exposing the floor. There is only 1" to 1-1/2" of clearance between the tires and the wheel well. The trailer weighs 5799 lbs dry, has approx. 1,900 lbs payload, and approx 7,800 GVWR. It has two 3500 lb axles, and it looks to me like they are not strong enough for the weight. The leaf springs are somewhat flattened, and one is nearly straight. I contacted Forest River, and was told to take it back to the dealer where the repair was done, for an estimate of repairs, because it was out of warranty. I'm thinking that the problem was not diagnosed and taken care of correctly on my original warranty claim, and they should still stand behind it. I contacted Forest River, but they refused to help me, only suggesting that I have a dealer examine it and make repairs as necessary. It seems that the installed axles are insufficient for the trailer, and replacement is the best alternative. Longer shackles, etc., are a possible approach, but I'm not sure it is the best one.

Forest river is putting under rated tires on rv’s causing tires to blow out I purchased a rv and it came with tires only rated for 5,200 lbs. my trailer weighs 5400 empty and has a gross weight of 7500 lbs and I’ve heard of numerous blowouts of the tires

We bought the camper used, we had it inspected before we purchased it and there were no signs of water damage. The seller told us the floor was soft due to a design issue, which we confirmed by seeing post in several online forums about the bad design of the floor. The first night we slept in the trailer, the rear slide-out fell off with us in it. Luckily we were not injured. Looking the damage it appears water had entered the trailer between the walls so it was not visible and rotted the main support for the top of the slide out. We were able to lift the slide out up and put it back in the trailer but we are concerned to use it. We know we bought the trailer used "as is" and we do not expect the dealer or manufacturer will do anything to help us, but we feel this trailer should be recalled before someone is more serioulsy injured.

The contact owns a 2022 Forest River Salem Towables. The contact stated that while she was in the RV, she saw smoke. The contact inspected the fuse box and noticed that the fuse box wiring had melted. The wall behind the fuse box was burned and the electrical cord connected to the outside of the RV had also melted; however, the fire alarm failed to alert of the danger. The RV was taken to the dealer who informed the contact that they were unable to duplicate the failure. The dealer sent photos of the failure to the manufacturer and was awaiting a response. The RV was not repaired. The failure mileage was unknown.

towing my camper with a trailer/side-by-side when the kingpin broke away from trailer hitch. Attached are pic's of the result

r-pod travel trailer tire, ST225/75R15, blew out. Fortunately, we were not on the road. Returned home to see the tire had exploded during our absence. Only read on an online forum about the problems others have had with this brand of tire installed by the manufacturer. The load rating of this tire "D" is not sufficient for this travel trailer even at the maximum pressure of 65 psi. Last used 6 weeks ago and there were no visible tire distortions indicating a rubber/belt defect or separation. This tire has always been maintained at 65 psi.

The contact owns a 2022 Forest River Cedar Creek. The contact stated that she became aware that the VIN was included in NHTSA Campaign Number: 22V556000 (Equipment) however, she was unable to reach the manufacturer for assistance with recall repair. The contact had not been able to reach the local dealer after several attempts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The line to the propane tank disconnected from the brass fitting causing a free release of propane into the enclosed shop where I store the camper.

The automatic awning did not have proper backing plates installed, so the first time going out caused the awning to collapse completely against the full glass wall. The wire harness system was not the correct gauge wire, which posed a potential fire hazard. The fuse was pulled out because the motor to the faulty awning was overheating. The front entry (only) door for entering the RV and existing safely was not mounted correctly, so the owners (occupants) were locked inside during the daytime hours when the door expanded with sun/heat. The owner is disabled and was oftentimes locked inside. ALL within the warranty division and build team were aware of my disability; and did nothing to assist or mitigate the potential life-safety hazard. Forest River knew I was living in the coach for an extended period of time; and they knew I was unable to travel the rig. I/We were repeatedly told that the issues would be addressed, but they did little to nothing in assisting us by securing a qualified field team. I/We were forced to secure various RV vendors to assist, to no avail. I was forced to have it trailered into a facility; whereby the wiring issues continue and the Forest River warranty division forced me to pay the vendor over $4k for warranty items that they were supposed to cover. This rig had a poor build and Forest River refuses to take the necessary steps to cure the deficiencies. I am told by the repair shop that the wire harness became a "RECALL" item; which solidifies my concerns, as others were having the same issues. Forest River did not install backing boards for the awning that could have killed someone when it came crashing down (all caught on my Ring Doorbell), plus the array of photography taken to show the shoddy workmanship during the build. They need to be held to a higher standard or an unsuspecting customer (aka: victim) may be severely injured and/or killed. Cedar Creek Champagne 38EKS / Paid $113K / Disgraceful & Unsafe Products