FOREST RIVER Complaints

TL* THE CONTACT OWNS A 2018 FOREST RIVER ROCKWOOD GEO PRO RV. THE CONTACT STATED WHILE THE TRAILER WAS AT A STOP, THE CONTACT NOTICED THAT THE TRAILER FRAME WAS TWISTED. THE TRAILER WAS TOWED TO MIKE THOMPSON'S RV SUPER STORE LOCATED AT (18240 WARD ST, FOUNTAIN VALLEY, CA 92708) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MOUNTING SYSTEM NEEDED TO BE REPLACED. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

THE FRAME IS CRACKING, TEARING WHERE REAR EXCELS ATTACH .I NOTICED THIS CONDITION ON A WALK THRU BEFORE GOING ON A TRIP.

TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN. THE DRIVER'S SIDE WINDOW SLID FORWARD WITHOUT WARNING. WHILE EXITING THE RV, THE DOOR LOCKED AUTOMATICALLY. ADDITIONALLY, THE BED FAILED TO RISE TO THE CORRECT HEIGHT. THE CONTACT ALSO STATED THAT MOLDING WAS PEELING. THE RV WAS TAKEN TO MC GEORGE RV LOCATED AT (11525 SUNSHADE LN ASHLAND, VA 23005) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,415. *DT*JB*DT*JB

ON A RECENT TRIP OUR SPARE TIRE SUPPORT SNAPPED WHILE WE WERE TRAVELING ON A BUSY FREEWAY IN CA. THE SPARE TIRE AND SUPPORT ROD WENT BOUNCING DOWN THE FREEWAY AND ALMOST STRUCK SEVERAL VEHICLES. IT WAS BY THE GRACE OF GOD THAT SOMEONE WAS NOT SERIOUSLY INJURED OR KILLED. IN CHECKING THE ROD IT WAS DISCOVERED THAT THE SUPPORT ROD HAD BEEN SPOT WELDED IN A COUPLE PLACES TO PUT TOGETHER TWO RODS. WE HAVE DEAR FRIENDS WHO ALSO BOUGHT A CRUSADER SHORTLY AFTER WE DID SO WE HAD THEM CHECK AND THERE SUPPORT FOR THEIR SPARE IT WAS ALSO WEAK AND APPEARED TO BE SPOT WELDED. I BELIEVE THIS IS A MAJOR SAFETY CONCERN THAT SHOULD BE ADDRESSED BY THE MANUFACTURE.

BOLTS SECURING THE BODY OF OUR GEOPRO 19BH TO THE FRAME WERE PLACED IN A MANNER THAT BENT THE FRAME, DID NOT HAVE NUTS PLACED ON THE END OF THE BOLT, AND DO NOT SECURE THE BODY TO THE FRAME.

THE PLUNGER ON THE TRIMARK DOOR HANDLE/LOCK MECHANISM BROKE INTERNALLY, LOCKING US OUTSIDE OF OUR MOTOR HOME. THE MOTOR HOME WAS PARKED. DOOR WAS UNABLE TO BE OPEN FROM INSIDE OR OUTSIDE.

LPG SUPPLY SUPPORT MOUNT BOLT HAS DAMAGED I-BEAM DIRECTLY BEHIND RIGHT REAR AXLE SPRING HANGER. AXLE SPRING HANGER WELD IS CRACKED I-BEAM IS CRACKED AND CHIPPED. THE LPG SUPPLY LINE IS RUBBING AGAINST BEAM AND AXLE SPRING HANGER BOLT. MULTIPLE FACTORY WELDS HAVE DAMAGED CHASSIS MULTIPLE LOCATIONS OF CHASSIS SHOW SIGNS OF FATIGUE WELD SPATTER RUSTING CHIPS. THIS IS A BRAND NEW 2020 TRAILER. THE ONLY TRIP THE TRAILER HAS MADE WAS 205 MILE FROM DEALERSHIP TO MY RESIDENCE. THE TRAILER HAS BEEN PARKED AT MY RESIDENCE SINCE THE DAY I PURCHASED IT FEBRUARY 1, 2020.

DRIVERS SIDE WINDOW FOGGY AND HINDERS THE DRIVERS ABILITY TO SEE OUT. MANUFACTURE HAS NOT OFFERED TO REPLACE WINDOW.

AXLE IS BENT AND LEAF SPRINGS ARE BROKEN, SINCE NEW. EVERY DOOR AS WELL AS SLIDES ARE OFF AND DON'T CLOSE. WHEN DRIVING DOWN THE ROAD IT TOWS CROOKED AND IS A DANGER TO THE ROAD.

PURCHASED NEW 2020 FOREST RIVER CHEROKEE WOLF PUP 16BHS [XXX] FROM DEALER CLOVIS CA. TRAILER HAS MADE 1 ROAD TRIP 205 MILES FROM DEALERSHIP TO MY HOME IN NAPA, CA THAT WAS DAY OF PURCHASE ON 2/1/2020. THE TRAILER HAS BEEN PARKED SINCE 2/1/2020. ON 2/14/2020 I WAS SETTING TRAILER UP WITH SUPPLIES INTERIOR INSPECTION I NOTICED WALL, CEILING SHIFTING TRIM STAPLES COMING LOOSE. FURTHER INSPECTION BED FRAME WOOD BREAKAGE AND SEPARATING. CEILING RIPPLES AROUND AC AND SKY LIGHT INSTALLATIONS. TRIM MOLDING RIPPLES SEPARATING FORM TOP CORNER WALLS. FRONT BED OVERHEAD CABINET SEPARATING FROM ATTACHED SIDEWALL. EXIT DOOR FRAME TRIM MISALIGNED. EXTERIOR INSPECTION REAR LEFT SIDE CORNER BEHIND WHEEL LOWER ALUMINUM SIDING SEPARATION SMALL GAP. EXTERIOR FRONT RIGHT CORNER WALL ALUMINUM SIDING SEPARATION GAP AT ROOF. EXTERIOR RIGHT FRONT SIDE WINDOW AND STORAGE COMPARTMENT DOOR TRIM SEPARATING. REAR ROOF CORNER TRIM CRACKED. ON THE FRONT OF TRAILER UPPER BODY TOP RIGHT AND LEFT JUST INSIDE OF SIDE TRIM BODY DIMPLE. UNDERBODY INSPECTION I FOUND TWO BODY MOUNTS ATTACHING TRAILER BODY TO FRAME ARE BENT ON LEFT SIDE. I THINK THE BODY MOUNTS FRAME FAILED CAUSING THE SHIFTING, SEPARATION AND BREAKAGE OF TRAILER PARTS. I DO NOT FEEL VEHICLE IS SAFE TO BE ON THE ROAD IT WILL REMAIN PARKED UNTIL REPAIRED BY WARRANTY. I CONTACTED MY LOCAL NAPA FOREST RIVER AUTHORIZED DEALER SOONEST SERVICE APPOINTMENT 2-3 WEEKS. I MESSAGED CLOVIS DEALERSHIP SATURDAY 2/15 FOR ADVICE/OPTIONS NO RESPONSE YET. I NOTIFIED FOREST RIVER INC CHEROKEE WOLF PUP SERVICE CONTACT PERSON VIA EMAIL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR