2014 GMC SIERRA Complaints

THE HEADLIGHTS ARE SO GOOD, THEY HELPED TO SAVE THE LIFE OF SEVERAL DEER WHICH I COULD CLEARLY SEE UP AHEAD, JUST ABOVE THE CREST OF THE ROAD. THE DEER STARTED TO DASH ACROSS THE ROAD, WHICH WAS NOT LIT, AND I COULD CLEARLY SEE THEM AND PROPERLY STEERED CLEAR OF THE DEER. THE HEADLIGHTS ON THIS TRUCK ARE THE BEST I HAVE EVER HAD !! I FIND THE 2014 GMC SIERRA AS THE MOST WELL EQUIPPED VEHICLE I HAVE EVER DRIVEN. MY COMPLAINT IS NOT REALLY ABOUT THE LIGHTS OR HOW WELL I COULD SEE THE DEER ON THE SIDE OF THE ROAD, IT'S ABOUT THE NEED FOR OTHER BRANDS OF VEHICLES THAT ARE NOT EQUIPPED WITH THESE TYPE OF HEADLIGHTS. I BELIEVE THIS TYPE OF HEADLIGHT SYSTEM SHOULD BE MANDATORY ON ALL VEHICLES OF ALL MAKES. GMC HAS DONE THE WORLD A FAVOR. NOW IT IS UP TO THE REST TO CATCH UP AND USE THIS TECHNOLOGY! *TR

AFTER PURCHASING OUR NEW TRUCK, WE DROVE IT FOR THE FIRST TIME AFTER DARK ON OUR RURAL COUNTRY ROADS. WHEN ENGAGING THE DIM LIGHTS YOU CAN NOT SEE MORE THAN 20 TO 30 YARDS IN FRONT OF YOUR VEHICLE. MY HUSBAND HAS DONE EXTENSIVE RESEARCH ON THIS PROBLEM SINCE WE DISCOVERED IT AND FOUND HUNDREDS OF COMPLAINTS. WHEN ENGAGING THE BRIGHT LIGHTS THEY APPEAR TO SHINE THE DISTANCE THAT THE DIM LIGHTS SHOULD. WE FEEL THAT THIS IS A SERIOUS ENGINEERING FLAW IN THE GM LIGHTING SYSTEM ON THEIR GMC TRUCKS. HE HAS DISCOVERED THAT THEY HAVE INSTALLED A PROJECTOR LIGHT WITH A CURTAIN OR SHUTTER IN THIS LIGHTING SYSTEM. WE HAVE HAD THEM ADJUSTED ONCE BY THE DEALERSHIP AND THEY MADE IT WORSE NOT BETTER. WE HAVE BEEN TOLD THAT UNTIL GM IS MADE TO CHANGE THE LIGHTING SYSTEM AND REMOVE THIS CURTAIN/SHUTTER SYSTEM THAT WE ARE STUCK WITH THIS. OUR ONLY ALTERNATIVE SEEMS TO BE TO DRIVE WITH OUR BRIGHT LIGHTS ON AT ALL TIMES AFTER DARK IN RURAL AREAS. WE FEEL THAT THIS IS A VERY DANGEROUS SITUATION AND AT SOME POINT IN TIME THERE IS GOING TO BE A SERIOUS IF NOT FATAL ACCIDENT DUE TO THIS PROBLEM. WE ARE HOPING THAT YOU WILL INVESTIGATE THIS MATTER AND TAKE ACTION AS SOON AS POSSIBLE. *TR

WHILE ON VACATION I BOUGHT A 2014 SIERRA DENALI THAT WAS PREVIOUSLY DRIVEN BY A GM EXECUTIVE AND BOUGHT BY THE DEALERSHIP IN W.VA. AFTER COMING HOME I LOOKED UNDERNEATH AND SAW THAT THE FRAME AND DRIVESHAFT WERE COVERED IN RUST. HAVE READ OTHER COMPLAINTS ON THE INTERNET ABOUT THIS SAME PROBLEM WITH THIS YEAR AND MODEL TRUCK. *TR

VEHICLE HAS VERY POOR HEADLIGHTS, MAKING IT UNSAFE TO DRIVE AT NIGHT. HEADLIGHTS ARE TOO DIM, AND DO NOT PROVIDE ILLUMINATION ON SHOULDERS OF ROADWAY. PROBABLY THE WORST HEADLIGHTS I HAVE SEEN IN OVER 20 YEARS. DEALER SAYS NOTHING CAN BE DONE TO CORRECT PROBLEM. SOMEONE NEEDS TO STEP IN AND FORCE GM TO DO SOMETHING ABOUT THIS ISSUE. *TR

THE HEADLIGHT OUTPUT ON MY NEW 2014 GMC SIERRA IS SO BAD THAT I CANNOT DRIVE THE VEHICLE SAFELY AT NIGHT. IN FACT, I ONLY DRIVE IT UNLESS IT IS ABSOLUTELY NECESSARY. NOT ONLY ARE THE LIGHTS VERY DIM BUT THE SHAPE OF THE BEAM IS ALSO VERY POOR AND AWKWARD . WITH THE CURRENT OEM HEADLIGHT EQUIPMENT, THIS VEHICLE IS UNSAFE TO OPERATE AT NIGHT. I CONTACTED THE DEALER AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT . I CAN'T EVEN FIND A BETTER BULB BECAUSE GM HAS THE PATENT AND NOT EVEN PIAA CAN MAKE A BETTER BULB. *TR

I HAVE HAD MY TRUCK BACK THE DEALERSHIP 8 TIMES FOR THE SAME PROBLEM A VIBRATION THAT YOU CAN FEEL IN THE SEAT STEERING WHEEL AND GAS PEDAL, THEY HAVE HAD THE FACTORY ENGINEERS OUT THREE TIME AND LOOKED AND WORKED ON IT, FIRST TIME THE ENGINEER DID A COUPLE OF THINGS AND SAID THAT IT WAS UP TO FACTORY SPECS AND THAT WAS ALL HE COULD DO, I DROVE IT HOME AND BEFORE I WAS A BLOCK AWAY I COULD TELL THAT THEY DID NOT FIX IT, WHEN I GOT HOME I CALLED THE DEALER BACK AND TOLD HIM SO HE CALLED GM AND THE NEXT WEEK THEY SENT OUT THE SAME GUY AND THIS TIME HE WORKED ON 5 OR 6 OTHER THINGS THAT HE DID NOT WORK ON THE FIRST TIME AFTER TELLING ME THEY DID ALL THEY COULD DO THE FIRST TIME. RIGHT THERE TELLS YOU THEY ARE LYING IF THERE WAS NOTHING THEY COULD DO WHY COME BACK AND WORK ON IT AGAIN! BUT AFTER HE GOT DONE IT WAS JUST LIKE IT WAS, I WILL TRY TO LIST SOME OF THE STUFF THAT THEY SAID THEY DID, 1) ROTATED THE TIRES 2) RE-TORQUE THE WHEELS 3) BALANCED THE TIRES 4) BALANCED THE DRIVE SHAFT 5) SHIMMIED THE REAR END 6) CHECKED THE REAR SHOCKS 7) TOOK OFF DEALER INSTALLED MUD FLAPS! 8) CHECKED THE EXHAUST SYSTEM, I KNOW BUT THEY DID 9) ROAD FORCED TESTED THE TIRES TWICE AND REPLACED TWO THE SECOND TIME AND RE-BALANCED THE TIRES. AND I'M SURE I HAVE NOT LISTED ALL THEY HAVE TRIED, AND STILL I HAVE THE SAME PROBLEM, THIRD TIME THE ENGINEER CAME OUT HE HAD THE REGIONAL MANAGER WITH HIM AND THIS TIME THEY DROVE MY TRUCK AND 2 OTHERS THEY HAD ON THE LOT AND SAID THAT THEY ARE SIMILAR TO MINE AND THEY WAS NOT GOING TO DO ANY MORE TO MY TRUCK THAT THEY HAD DONE ALL THEY COULD OR WOULD DO BUT IF I HAD ANY OTHER PROBLEMS TO BRING IT BACK. *TR

THE LIGHTS ON THIS VEHICLE ARE UNSAFE IN THAT THEY ONLY PROJECT FOR A SHORT DISTANCE AND DON'T ALLOW ANY LIGHT TO THE SIDES ON CORNERS OR ON UPSLOPES OF HIGHWAY DIPS. *TR

HEADLIGHTS ARE SO DIM YOU CAN NOT SEE STREET SIGNS OR THE SIDES OF THE ROAD CLEARLY. *TR

HEADLIGHT ARE EXTREMELY INADEQUATE!! VERY POOR VISIBILITY ESPECIALLY ON LOW BEAM! *TR

WORST HEADLIGHT FOR A NEW VEHICLE. I HAVE OWNED VARIOUS GM TRUCKS FROM 1967 TO 2014. NEVER HAVE I OWNED A TRUCK WITH SUCH WORTHLESS HEADLIGHTS LIKE THE PROJECTOR BEAM HEADLIGHTS ON MY 2014 GMC SIERRA 1500 WITH THE ALL TERRAIN PACKAGE. THE PROJECTOR HEADLIGHT ARE VERY DIM AND DO NOT LIGHT THE ROAD MORE THAN 30 FEET AHEAD. AT HIGHWAY SPEEDS (55-70) THE PROJECTOR HEADLIGHTS ARE ONLY LIGHTING A HALF SECOND AHEAD OF YOU. ADDITIONALLY THERE IS NO LIGHTING TO ILLUMINATE THE SHOULDER AT ALL.. YOU MUST DRIVE FULL TIME WITH THE FOG LAMPS ON TO HAVE A SMALL INCREASE IN LIGHTING. WHEN USING THE HIGH BEAMS THERE IS VERY LITTLE EFFECT ON VISIBILITY. EXTREMELY DISAPPOINTED IN THE 2014 GMC SIERRA. AND WILL UNLIKELY PURCHASE ANOTHER GM PRODUCT IN THE FUTURE. AT A MSRP OF OVER 50 GRAND I WOULD EXPECT A TRUCK TO HAVE ADEQUATE HEADLIGHT TO LIGHT THE ROAD. WITHOUT THE AFTERMARKET COST TO INSTALL BETTER LIGHTING THE 2014 GMC SIERRA IS VERY UNSAFE TO OPERATE AT NIGHT. *TR