2016 GMC SIERRA 1500 Complaints

WE CONTACTED SARAH AT GMC CORPORATE ON 1/2 CONCERNING COVERING BRAKE REPAIR COSTS. AT THE END OF LAST YEAR, MY HUSBAND HAD INTERMITTENT BRAKE ISSUES WHILE DRIVING AT LOW SPEEDS. WE IMMEDIATELY TOOK THE TRUCK TO THE DEALER (MID-DEC, 2019). THIS BRAKE RECALL ISSUE WAS 'FIXED' BY FITZGERALD GMC IN ROCKVILLE, MD. HOWEVER, AFTER THE 'RECALL REAPIR,' TOWARD THE END OF DEC 2019 AND INTO JAN 2020, THE BRAKES CONTINUED TO RANDOMLY FUNCTION IMPROPERLY AT LOW SPEEDS. FITZGERALD WANTS TO CHARGE US FOR THE DIAGNOSTIC AND FOR REPAIRS ($1100). WE ARE HOPING THAT GMC WILL COVER THE COST OF FIXING THIS RECALL ISSUE, AS THE 'RECALL FIX' FROM FITZGERALD DID NOT RESOLVE THE BRAKE PROBLEM, AND IS A SAFETY CONCERN. I WE TOLD BY SARAH THAT GMC WOULD CONSIDER COVERING AS WE ARE JUST OUTSIDE THE WARRANTY BUT SHE WOULD HAVE TO ESCALATE THE REQUEST TO A SENIOR ADVISOR. TO DATE (1/10/20) WE HAVE NOT RECEIVED A RESPONSE FROM GMC AND OUR CAR SITS AT THE DEALERSHIP!

STARTED TRUCK WITH REAR DEFROST ON, LOUD GUN-LIKE SOUND AND SMOKE CAME FROM LEFT, REAR WINDOW AND LEFT WINDOW SHATTERED WHILE STATIONARY.

I RECEIVED A WARNING MESSAGE ON MY DIGITAL DASH DISPLAY WHICH INDICATED "SERVICE POWER STEERING" AND MY POWER STEERING STOPPED WORKING COMPLETELY. IT WAS IMPOSSIBLE TO STEER THE VEHICLE AND I HAD TO HAVE THE VEHICLE TOWED FOR SERVICE. THE VEHICLE WAS PARKED AT THE TIME THE WARNING CAME ON. THE MECHANIC WILL BE EVALUATING THE VEHICLE IN THE MORNING.

HERE IS WHAT HAPPENED REGARDING THE REAR SLIDING-WINDOW SHATTERING (AND NEARLY A FIRE) IN MY 2016 SIERRA: ON JANUARY 1ST, 2020, I WAS DRIVING STRAIGHT AT APPROXIMATELY 30 MPH ON A SMOOTH, LEVEL CITY STREET (NO POTHOLES OR ROAD DEFECTS, ETC.) IN 25-DEGREE WEATHER WITH MY REAR-WINDOW DEFROSTER ON WHEN I SMELLED SOMETHING BURNING AND LOOKED IN MIRROR AND SAW SMOKE AND A FEW SECONDS LATER THE DRIVER'S SIDE GLASS-PANEL OF MY SLIDING REAR-WINDOW SHATTERED. THERE WAS NO ICE ON WINDOW AT THE TIME AND I HAD BEEN DRIVING APPROXIMATELY 7 MINUTES. I KNOW THAT GM HAS ACKNOWLEDGED THIS PROBLEM AND ISSUED A RECALL #N192220470 ON CANADIAN VEHICLES, AND THAT THERE IS A MAJOR FIRE HAZARD. I SPOKE WITH ANDERSON CHEVROLET AND GROSSINGER GMC THIS MORNING (JANUARY 2ND) AND WAS BASICALLY DISMISSED AND TOLD TO CALL GM ABOUT IT, THEY WON'T HELP ME.

2 TIMES NOW MY TRUCK BRAKES DID NOT WORK. I MEAN, THEY LITERALLY DIDNT WORK. THE FIRST TIME IT HAPPENED MY PICKUP ALMOST HIT MY HOUSE. THE SECOND TIME IT HAPPENED THE PICKUP HIT ANOTHER VEHICLE AT MY HOME CAUSING DAMAGE TO BOTH VEHICLES. I AM CURRENTLY IN FEAR OF DRIVING THIS PICKUP TRUCK DO TO THESE 2 BRAKE FAILURES. WILL THE NEXT CRASH ACTUALLY HURT SOMEONE? GMC NEEDS TO REPAIR THESE BRAKE FAILURE ISSUES. AGAIN, THERE WAS ABSOLUTELY NO BRAKES EVEN THOUGH I PRESSED ON THE BRAKE PEDAL AS HARD AS I COULD. THE PROPERTY DAMAGE AMOUNT FROM THE SECOND BRAKE FAILURE IS WELL OVER $2,000.00. PLEASE HAVE GMC REPAIR/FIX THIS PROBLEM SO I CAN DRIVE MY PICKUP WITHOUT WORRY AND MORE DAMAGE.

REAR WINDOW GLASS ON DRIVER SIDE OF SLIDING REAR WINDOW EXPLODED AFTER USING DEFROST IN COLD WEATHER WHILE DRIVING ON THE INTERSTATE.

BRAKES HAD ALREADY BEEN REPAIRED BY DEALER UNDER RECALL PRIOR TO THIS INCIDENT. FOR SEVERAL WEEKS I NOTICED PROBLEMS. THE HILL ASSIST WOULD NOT HOLD EVEN WHEN BRAKING THE TRUCK ROLLED BACK ON HILLS. THE PETAL WOULD FEEL HARD LIKE SOMETHING WAS KEEPING IT FROM DEPRESSING. FINALLY, THE BRAKES FAILED AGAIN WHILE I WAS IN LINE AT A FAST FOOD RESTAURANT. ONE SECOND THEY WORKED, THE NEXT THEY DID NOT! I WAS MOVING SLOWLY AND ABLE TO PUT IT IN PARK. GOT OUT AND ASKED FOR HELP MOVING IT OUT OF LINE AND INTO A PARKING SPOT. I PUT IT BACK IN GEAR ONCE PEOPLE HAD STOPPED CROSS TRAFFIC AND ROLLED SLOWLY INTO A PARKING SPOT. APPROACHING THE LIGHT POLE, I DEPRESSED THE BRAKE AGAIN AND IT WOULD NOT DEPRESS. THERE WAS A SCRAPING SOUND AND I PUMPED THEM SEVERAL TIMES, BUT IT DIDN'T FEEL LIKE THERE WAS ANY GIVE AT ALL. I ROLLED TO CURB AND PUT INTO PARK. I HAD THE TRUCK TOWED TO DEALER, TRADED IT FOR ANOTHER CAR AND NEVER DRIVE AGAIN. DATE WAS NOVEMBER 15, 2019. 8:30 AM. THE TRUCK HAD APPROXIMATELY 50,750 MILES ON IT. VERY SCARY AND DANGEROUS AS THERE WERE MANY PEDESTRIANS INCLUDING CHILDREN IN PARKING LOT AND USING CROSSWALK WHICH TRANSECTS DRIVE LANE. THIS PROBLEM WAS SUPPOSED TO HAVE BEEN FIXED AT DEALER JUST A FEW WEEKS BEFORE, SO FIX OBVIOUSLY DID NOT WORK!!

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. AFTER THE CONTACT PARKED THE VEHICLE FROM BEING DRIVEN A SHORT DISTANCE, HE NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ALSO NOTICED A SPARK OF FIRE ON THE INSIDE OF THE VEHICLE UNDERNEATH THE REAR WINDSHIELD WHERE THE DEFROST MECHANISM WAS LOCATED. THE CONTACT AND THE PASSENGER EXITED THE VEHICLE AND THE FIRE EXTINGUISHED ITSELF. THE FIRE DEPARTMENT WAS NOT CONTACTED. ALMOST IMMEDIATELY, THE REAR DRIVER'S SIDE WINDOW SHATTERED. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO GMC OF PERRYSBURG (LOCATED AT 26875 N DIXIE HWY, PERRYSBURG, OH 43551, 866-442-6919), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL ONTO THE DRIVEWAY. THE CONTACT ALSO SMELLED FUEL INSIDE THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED AUTONATION BUICK GMC HENDERSON AT 702-979-2044 (LOCATED AT 330 NORTH GIBSON ROAD, HENDERSON, NV 89014) AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL ON TOP OF THE FUEL TANK NEEDED TO BE REPLACED. THE TECHNICIAN REPLACED THE SEAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A $100 VOUCHER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.

TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.