2016 GMC SIERRA 1500 Complaints

RECALL# 42190 UPPER CONTROL ARM BROKE ON MY GMC SIERRA 1500. I WAS DRIVING OUT OF A CHURCH PARKING LOT AND MADE A LEFT TURN ON TO A CITY STREET AND MY RIGHT FRONT PASSENGER TIRE FELL OFF. I CONTACTED GM WARRANTY DEPARTMENT AND GOT IT TOWED TO DALTON MOTORS IN MARIANNA, AR. THE TECHNICIAN STATED THAT I HAD BEEN IN AN ACCIDENT. THAT WASN'T TRUE. HE CALLED SUNRISE GMC IN MEMPHIS, TN OFF COVINGTON PIKE AND TOLD THEM ALL TYPES OF LIES AND TO NOT FIX IT. I TOOK IT TO SUNRISE ON NOVEMBER 20, 2017 AND THE TECHNICIAN LOOKED AT IT FOR 5 SECONDS AND SAID I HIT A POT HOLE AND THAT HE WOULD NOT FIX IT OR HONOR MY WARRANTY. A POT HOLE DIDN'T CAUSE THIS PROBLEM. I CURRENTLY HAVE A 5 YEAR 36,000 MILE WARRANTY THAT COVERS THIS PROBLEM. THERE IS ALSO A CURRENT RECALL ON THIS ISSUE AND I WAS NOT NOTIFIED WHEN I PURCHASED THE VEHICLE. I HAD TO LOOK IT UP ON MY OWN.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE PROTECTIVE RUST PROOFING COATING WAS COMING OFF, AND RUST AND CORROSION WERE PRESENT ON THE SUBFRAME OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,200.

POWER STEERING KEEPS GOING OUT FOR A SHORT PERIOD TIME THEN STARTS AGAIN ,CHECK POWER STEERING LIGHT COMES ON THEN GOES OFF. THIS HAS HAPPEN ABOUT 20 TIMES IN LESS THAN YEAR AND HALF WHILE DRIVING IN CITY AND HIGHWAY AND PARKING LOT. DEALER SAYS THEY CAN'T FIND ANYTHING

I HAVE A 2016 GMC SIERRA 1500 5.3L. I'VE BROUGHT THE TRUCK DOWN TO THE DEALER 4 TIMES NOW BECAUSE THE AC DOESN'T BLOW COLD AIR. THE AC STOPPED WORKING AGAIN THIS WEEK WITH THE TRUCK ONLY HAVING 2,800 MILES ON IT. I CALLED GMC DIRECTLY (NOT THE DEALER) BECAUSE I DON'T WANT TO BRING THE TRUCK DOWN TO THE DEALER FOR THE 5TH TIME FOR THE SAME ISSUE. IT'S 85+ DEGREES NOW WHERE I LIVE AND DRIVING WITHOUT AC IS UNBEARABLE, ESPECIALLY WHEN IN TRAFFIC. GM SENT ME AN E-MAIL INFORMING ME THE AC CONDENSER IS FAULTY BY DESIGN AND A 'REDESIGN' HAS BEEN CREATED. THE PART IS ON "NATIONAL BACK ORDER" WITH NO ETA. THEY SAID IT COULD BE 4-6 WEEKS WHICH MEANS DRIVING MY TRUCK WITHOUT AC IS VERY UNCOMFORTABLE AND NOT AN OPTION WITH CHILDREN IN THE TRUCK WHO CAN'T WITHSTAND THE HEAT. I'M READING ON VARIOUS FORUMS THAT PEOPLE HAVE BEEN WAITING SINCE MARCH (4 MONTHS) FOR THE NEW CONDENSER TO COME IN.

VEHICLE HAS A VIBRATION THAT GETS WORSE AS SPEED INCREASES.GM NOT BEING ABLE TO DETERMINE THE ORIGIN OF THE PROBLEM HAS SAID IT IS NOT A SAFETY ISSUE.THE VERY FACT THAT THEY CANNOT FIND THE ORIGIN MAKES IT A POTENTIAL SAFETY ISSUE. AFTER MUCH DIAGNOSTIC WORK AND PARTS REPLACEMENT STILL NO ANSWER.

WIPERS DO NOT MOVE FAST ENOUGH TO CLEAR THE RAIN FROM THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE 5 FEET IN FRONT OF YOU. THIS IS A SAFETY ISSUE. THE BLADES NEED TO MOVE MORE QUICKLY TO CLEAR THE WINDSHIELD MAKING IT SAFE TO OPERATE WHEN IT RAINS.

8 SPEED TRANSMISSION BUCKS, HESITATES, LURCHES FORWARD, CLUNKS, WHILE IN DRIVE. THE CONTINENTAL TIRES ARE CUPPING, WHICH GM SAYS IS CHARACTERISTIC OF THE BRAND. THE TRUCK VIBRATES WHILE AT 25MPH, AROUND 50MPHM AND 65-75MPH. WHILE IN AWD/4WD AT 30 AND 50MPH, THE DRIVELINE MAKES A WHINING NOISE AND VIBRATES SOMETIMES.

GM 8 SPEED TRANSMISSION IS FULL OF PROBLEM. IT CONSTANTLY HESITATES, HANG GEARS, BUCKS, AND POSES VARIOUS SAFETY CONCERNS. FOR INSTANCE IF MERGING ONTO THE HIGHWAY THE TRANSMISSION WILL HESITATE AND THE TRUCK WILL BE UNRESPONSIVE TO GAS PEDAL INPUT FOR A PERIOD OF TIME SOMETIMES UP TO 12 SECS. THIS HESITATION CAUSES A SAFETY CONCERN WHEN ATTEMPTING TO MERGE INTO TRAFFIC. GM ACKNOWLEDGES THESE CONCERNS BUT STATES THAT IT IS OPERATING AS DESIGNED BUT ARE WORKING ON SOFTWARE UPDATES TO IMPROVE TRANSMISSION PERFORMANCE. THIS HAS BEEN A CONSTANT ISSUE SINCE I PURCHASED THE TRUCK.

REAR BENCH SEAT HEADRESTS DO NOT STAY LOCKED IN POSITION WHEN RAISED. LEANING HEAD BACK ONTO HEADREST CAUSES THEM TO LOWER WHICH COULD RESULT IN INJURY TO THE BASE OF THE NECK OR HEAD DURING A CRASH. ALSO, HEADRESTS ARE TOO LOW FOR FULL SIZE ADULTS TO ADEQUATELY PROTECT THE HEAD/NECK FROM HITTING GLASS REAR WINDOW DURING HARD STOP OR CRASH. TOOK VEHICLE TO DEALERSHIP TO INVESTIGATE. DEALER INDICATED ALL 2016/2017 MODEL TRUCKS ON THEIR LOT FUNCTION THIS WAY. ASKED TO REPORT IT HERE. REAR SEAT HEADRESTS NEED TO BE RECALLED TO ALLOW FOR A LOCKING MECHANISM TO BE INSTALLED. REAR SEAT HEADREST DESIGN NEEDS UPDATED TO INCREASE BACK OF HEAD/NECK PROTECTION HEIGHTS DURING CRASH.

ON 20 MARCH 17, I WAS TRAVELING DOWN A COUNTRY ROAD WHEN A DOG ENTERED THE ROADWAY. I SWERVED RIGHT AND WAS NOT ABLE TO CORRECT, WITHOUT THE POSSIBILITY OF OVER STEERING AND POSSIBILITY ROLLING MY TRUCK. I WENT THROUGH A SMALL DITCH MY SIDE AIR BAGS DEPLOYED. I WAS ABLE TO GET BACK ON THE ROAD.I STOPPED THE TRUCK AND COULD NOT SEE ANY DAMAGE. I RETURNED TO MY FRIENDS HOUSE AND CONTACTED MY INSURANCE,TOW COMPANY AND THE LOCAL SHERIFF DEPT, NOBODY INCLUDING THE REPAIR FACILITY COULD DETECT ANY DAMAGE ASIDE OF THE AIR BAG DEPLOYMENT. MY INSURANCE ADJUSTER AND THE SERVICE FACILITY BOTH EXPRESSED THEY ARE FAMILIAR OF SUCH ACCIDENTAL SIDE AIR BAG DEPLOYMENTS ON THIS VEHICLE.,