2015 GMC SIERRA 1500 Complaints

WITHIN ONE YEAR OF PURCHASING THIS VEHICLE, AND OCCURRING NUMEROUS TIMES OVER THE COURSE OF 15,000 MILES, THIS VEHICLE SUDDENLY AND WITHOUT WARNING COMPLETELY LOST CONTROL IN WET CONDITIONS. VEHICLE WAS ALWAYS OPERATED WITH ALL SAFETY MECHANISMS INCLUDING TRACTION CONTROL ON. VEHICLE WAS ALWAYS OPERATED AT OR BELOW THE POSTED SPEED LIMITS AND WELL BELOW SPEED LIMITS IN WET CONDITIONS. ACCELERATING FROM A STOP AND TURNING ONTO ROADS EITHER FROM A STOP SIGN OR RED LIGHT, THE VEHICLE REPEATEDLY SPUN 90 TO 180 DEGREES FOR NO REASON. THE VEHICLE ALSO ON SEVERAL OCCASIONS COMPLETELY LOST CONTROL LATERALLY AND SLID SIDEWAYS AS IF ON ICE; SOMETIMES IN TRAFFIC AND FORTUNATELY NO DAMAGE OR INJURY OCCURRING. VEHICLE HAS BEEN TO THE DEALER WITH TIRES AND SUSPENSION FOUND TO BE WITHIN LIMITS. SINCE NO INDIVIDUAL COMPONENT WAS DEFECTIVE EITHER THE VEHICLE, TIRES, OR THE COMBINATION MUST BE INTRINSICALLY UNSAFE. GM CUSTOMER CARE WAS CONTACTED AND CASE [XXX] OPENED. GM WILL NOT PERFORM ANY ACTION OR REPLACE TIRES SINCE THEY CANNOT DUPLICATE THE LOSS OF CONTROL ON DRY ROADS. GM'S OFFICIAL RESPONSE TO ME WAS TO TAKE THE VEHICLE TO THE DEALER DURING A RAIN STORM AND WITH ONE OF THEIR TECHS IN THE VEHICLE, I WAS TO REPLICATE MY PROBLEM FOR THEM TO WITNESS. GM'S OFFICIAL RESPONSE TO ME, INCLUDING CUSTOMER CARE CONSULTANT AND DEALER SERVICE MANAGER WORKING THROUGH HIS DISTRICT MANAGER, WAS TO INTENTIONALLY MAKE THE VEHICLE LOSE CONTROL ON A PUBLIC ROAD. THIS SEEMS COMPLETELY IRRESPONSIBLE AND POTENTIALLY CRIMINALLY TO ME SHOULD ANY PROPERTY DAMAGE OR INJURY OCCUR AS A RESULT. I HAVE REPLACED THE TIRES AT MY OWN EXPENSE OF NEARLY $1000 ON A NEARLY NEW $50K+ TRUCK IN ORDER TO DRIVE SAFELY.

TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE BACK SEAT CENTER SEAT BELT COVER DETACHED FROM THE TENSIONER, WHICH CAUSED THE SEAT BELT TO BECOME EXCESSIVELY LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT COVER NEEDED TO BE TAPED DOWN. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,500.

THIS COMPLAINT IS IN REGARD TO NHTSA CAMPAIGN 16V209000 IN REGARD TO A SEATBELT RECALL ON 2014/15 GMC SIERRA. GM HAS PROPOSED 2 SOLUTIONS: ONE FOR NEW UNSOLD VEHICLES WHICH LEAVES A SEAMLESS REPAIR AND THE OTHER FOR USED VEHICLES THAT LEAVES THE SEAT VISIBLY DAMAGED. THIS VISIBLE DAMAGE HAS LED TO OWNERS NOT HAVING THEIR VEHICLES SERVICED AND OPTING OUT OF THIS RECALL. YOU CAN FIND EXAMPLES AND EVIDENCE OF THESE OWNERS HERE: HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/189628-SEAT-BELT-RECALL/ HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/190371-HAPPY-WITH-YOUR-SEATBELT-RECALL-FIX/ THE ONLY REASON THAT GM PROPOSED TO SOLUTIONS IS TO SAVE A FEW BUCKS AT THE EXPENSE OF THEIR CUSTOMERS. THIS IS NOW LEADING TO A POTENTIALLY DANGEROUS SCENARIOS FOR GMC OWNERS AND OTHERS ON THE HIGHWAY. THIS NEEDS TO BE INVESTIGATED AND GM NEEDS TO ANSWER WHY THEY PROPOSED A CHEAPER LESS EFFECTIVE SOLUTION WHICH LEAVE VISIBLE DAMAGE TO THE VEHICLE FOR CURRENT OWNERS.

HEADLIGHTS DO NOT GIVE OFF ENOUGH LIGHT. THEY DON'T LIGHT THE ROAD FAR ENOUGH AHEAD AND ARE BAD OFF TO THE SIDES. IT'S HARD TO SEE OBJECTS IN THE ROAD AND HARD TO SEE STREETS YOU ARE TURNING ON. I HAVE ALMOST HIT DEER AND HAVE MISSED TURNS ON RURAL ROADS.

TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT'S VISIBILITY WAS DIMINISHED BECAUSE THE LOW AND HIGH BEAM HEADLIGHTS FAILED TO FULLY ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE THE HEAD LAMPS WERE READJUSTED AND THE LIGHT BULBS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 0.

DELAYED ENGAGEMENT IN DRIVE, TRANSMISSION CLUNKS, RPM FLARES AND TRUCK QUITS MOVING UNEXPECTEDLY. SHUDDER AT 3- 50 MPH, VIBRATES STEERING WHEEL AND LEAVES AN UNEASY FEELING THE TRUCK IS GOING TO QUIT MOVING.

I PREVIOUSLY SENT IN A COMPLIANT ON THIS MATTER SEVERAL MONTHS AGO. THE HEADLIGHTS ARE POOR. THIS IS A DANGEROUS CONDITION, THEY DO NOT PROJECT OUT SIGNIFICANTLY AND THE SIDE ILLUMINATION IS NONEXISTENT. I FOUND OUT ON MY OWN THAT THEIR IS A SERVICE BULLETIN ON THIS MATTER. I TOOK MY VEHICLE BACK TO THE DEALER, WHO CHANGED THE LIGHT BULBS, THE IMPROVEMENT IS MARGINAL AT BEST. I AM EXTREMELY CAUTIOUS IF I NEED TO DRIVE THE VEHICLE AT NIGHT. THIS IS A DANGEROUS CONDITION.

2015 GMC SIERRA HAS A DELAY THROTTLE RESPONSE. DOES IT AT ALL SPEEDS AND FROM TAKE OFF. TOOK TO DEALER AND SERVICE ADVISOR PULLED TRUCK IN SHOP. GOT OUT AND SAID IT DOES HAVE A DELAY. THE RAN VIN NUMBER THROUGH GMC DATA BASE AND TOLD ME. MANUFACTURE SAID IT WAS A NORMAL THING. IT'S NOT NORMAL AND NEVER HAD A VEHICLE WITH A THROTTLE DELAY.

THE HEADLIGHTS ON THESE TRUCKS ARE DIM TO THE POINT OF BEING DANGEROUS. I'VE HAD THE DEALER UPDATE PERFORMED, AND HAVE EVEN TRIED AFTERMARKET BULBS, TO NO AVAIL. I AM GOING TO HAVE TO TRADE IT IN I'M AFRAID AS I DO NOT FEEL SAFE DRIVING IT AFTER DARK. GM REALLY DROPPED THE BALL ON THIS DESIGN, AND HAVE LEFT THOUSANDS OF OWNERS "IN THE DARK".

HEADLIGHTS ARE DANGEROUS! THEY PRODUCE A VERY NARROW STRAIGHT AHEAD LIGHT PATTERN. WE LIVE WHERE THERE ARE A LOT OF DEER AND YOU CAN'T SEE THEM ON THE SIDE OF THE ROAD. ANY CURVE IN THE ROAD AND YOU'RE BLIND TILL YOU GET AROUND IT. ON A AIMING BOARD THEY PRODUCE A NARROW VERTICAL BAND OF LIGHT, IF YOU MARK THE HORIZON YOU FIND THAT HALF THE LIGHT IS SHING UP IN THE AIR. (THEY LIGHT UP THE TOPS OF TREES REAL NICE) BECAUSE OF THE 1 BULB DESIGN IF YOU ADJUST THEM DOWN TO GET THE HIGH BEAMS ON THE HORIZON THE LOW BEAMS WILL ONLY ILLUMINATE ABOUT 20 FEET OUT. IT IS JUST NOT SAFE DRIVING THIS TRUCK IN THE COUNTRY AT NIGHT. GM TRIED A BRIGHTER BULB BUT THE IMPROVEMENT WAS VERY MINOR. THE PROBLEM IS THE LENSE AND SHUTTER DESIGN.