2015 GMC SIERRA 1500 Complaints

TL*THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ACTIVATE. AS A RESULT, THE CONTACT'S VISIBILITY WAS DIMINISHED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE HEADLIGHTS WERE FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 420.

I HAD MADE A COMPLAINT TO CHAPDELAINE BUICK- GMC THAT MY BRAND NEW TRUCK DID NOT SEEM TO GO INTO FOUR WHEEL DRIVE. I WAS TOLD TO BRING THE TRUCK TO THE DEALERSHIP AND THEY WOULD CHECK IT FOR ME. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE TRUCK WORKED JUST FINE IN FOUR WHEEL DRIVE. I THEN NOTICED THAT THE TRUCK SEEM TO SHIFT VERY ROUGH AND I CALLED THE SERVICE DEPARTMENT AND TOLD THEM THAT SOMETHING HAD TO BE WRONG. THE SERVICE DEPARTMENT ASKED ME TO BRING THE TRUCK BACK DOWN TO THEM THE NEXT DAY AND THEY WOULD TAKE IT FOR A TEST DRIVE. WHILE I WAS DRIVING THE TRUCK TO THE DEALERSHIP IT SHIFTED FROM DRIVE INTO NEUTRAL.I COASTED TO A STOP PUT THE VEHICLE INTO PARK SHUT OFF AND RESTARTED THE ENGINE AND THEN SHIFTED BACK INTO DRIVE AND TRIED TO DRIVE AGAIN. THIS TIME THE VEHICLE SERVICE ENGINE LIGHT CAME ON AND THE VEHICLE STAYED IN LOW GEAR AND WOULD NOT SHIFT INTO A HIGHER GEAR. THE BEST SPEED I COULD MAKE WAS 10 MPH. I STOPPED THE VEHICLE AND RESTARTED TWO MORE TIMES. ON THE SECOND TRY THE VEHICLE DID GO INTO DRIVE. I MADE IT TO THE DEALERSHIP AND THEY TOOK IT FOR A TEST DRIVE AND UPON THEIR RETURN GAVE ME A LOANER VEHICLE. THEY HAD TO REBUILD THE TRANSMISSION ON MY BRAND NEW TRUCK WHICH TOOK ABOUT THREE DAYS. THANKFULLY THIS EVENT TOOK PLACE ON A BACK ROAD WITH LITTLE TRAFFIC. IF IT HAD HAPPENED ON A BUSY ROAD AN ACCIDENT MIGHT HAVE OCCURRED. *TR

DURING NIGHT OPERATION WITH THE INSTRUMENT CLUSTER ADJUSTED TO PROPER BRIGHTNESS THE CENTER CONSOLE LIGHTS AND MOST NOTABLY, THE INTELLILINK SCREEN ARE DANGEROUSLY BRIGHT. THE INTELLILINK SCREEN DOES NOT HAVE AN INDEPENDENT BRIGHTNESS CONTROL FROM THE DIMMER. WHEN SET TO OFF IN AN ATTEMPT TO MITIGATE THE PROBLEM, THE INTELLILINK SCREEN REACTIVATES WITH SUBSYSTEM ADJUSTMENT, E.G. TEMPERATURE ADJUSTMENT, ABSOLUTELY DESTROYING NIGHT VISION OF THE DRIVER. IF ADJUSTING THE BRIGHTNESS LEVEL TO ACCEPTABLE FOR THE CENTER CONSOLE LIGHTING AND INTELLILINK THE INSTRUMENT CLUSTER IS SO DIM THAT IT REQUIRES UNSAFE LEVELS OF DRIVER ATTENTION TO PROCESS THE DIMLY LIT INFORMATION. DEALER VERIFIED ISSUE ON TWO SERVICE VISITS BUT UNABLE TO CORRECT PER MANUFACTURER. SAFETY COMPLAINT REGISTERED BY ME WITH GMC INFOTAINMENT CUSTOMER SUPPORT. *TR